12th Avenue Suites

Divine view, every small detail thought about from the first communication to the last as well as accessories in the room (all you need - kitchen and bathroom) as well as a personalised welcome - highly rate!

Nothing!

The suites are convenient for Lake Hayes Estate and Lower Shotover and are generally clean and well appointed. There is a Night and Day store and a decent cafe/restaurant/bar Franks within 50yrds.

I stay here quite regularly and have often found it a little chilly in the winter months but on this occasion the apartment was Baltic and the heat pump was not working at all. I called to complain and Harcourts came very swiftly and provided an electric fan heater advising that there was a problem with the heating for the whole building. That improved matters considerably but there needs to be a longer term solution - perhaps the rooms should all have panel heaters installed as this seemed just to be a deterioration of a long-term challenge.

Everything was fantastic. We have parents in the retirement village next door, so this was ideal, nice and close.

The hall lights went off very quickly, which made it hart when you weren’t sure where you were going.

Lovely & quiet, Location was good. Dairy just down the road easy walk. Pub down the street does lunch & dinner. The bed & couch was comfortable. Well equipped kitchen & medium size fridge freezer, had coffee machine. Good size bathroom. Had dedicated parking space if you have a car. WiFi was good. USB charging port in most power plugs.

A bit of maintenance needed. Shower adjusting pole not secured properly. We notified them on the first day & in 3 days it did not get attended to. It is not a large studio unit. I think it is very unfair to take the total amount of the accommodation out 2 months before stay & then on top of that they take another $150 dollars out as well on check in date. I do not see the need to do this as they have our credit card details. I would not stay with Harcourts Holiday Homes.