Kukun Reforma & Downtown
Top rated by guests





8.5Excellent
(67 Ratings)
"Clean and modern"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Providing a rooftop pool, Kukun Reforma & Downtown offers accommodations in the center of Mexico City. A 11-minute walk from Museo de Memoria y Tolerancia and 600 yards from Museo de Arte Popular, the property features a fitness center and a garden.
Free WiFi/internet
Pool
Non-smoking
Gym
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Safe
Accessible by lift
Key card access
Contactless check-in/out
Cleaning products
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Top rated by guests
8.5Excellent
(67 Ratings)
"Clean and modern"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
It has good space
Nice amenities
Very good space for 4 ppl.
Lot of noise
Bad staff at check in
Maybe more cutlery only service for 2 maybe 3
I'd like hotter water
A bugnet on windows would be nice.
2.0 / 10.0
The hotel is very centric and easy to access by public transport. Also the rooftop terrasse (when open) offers very nice views of the city. Patricia from the hotel staff, although not able to improve the situation, was very friendly.
Here is a list of points to mention during our stay in the hotel:
Disclaimer: We had two bookings, one for the 29th to the 3rd of November 2025, the other booking 3rd-4th. Two months before arriving, we decided to extend the stay due to flight options. This review is for both stays.
First: Their IT system hacked one week before arriving and our personal data was leaked. We were contacted via WhatsApp by the hackers (pretending to be hotel staff) to provide further details of our stay. The hotel informed us a couple of days later but no compensation or further info.
Room 1:Deluxe studio apartment with queen bed
- The room is VERY loud and noisy. It is at a busy street and has single layer windows, which does not isolate. We could hear the honking of the cars, people talking, the garbage truck in front of the apartment 5:30am to 7am. I am from Madrid, I know what a busy street is and why insulation is required. We talked with the staff, and the solution they gave us is earplugs, which is surprising for a 4 star hotel.
- The hallway is noisy, since there no proper sound insulation around entrance door, and you could hear all the guests.
- The water pressure was very low during the complete stay. They sent a message the 3rd day that they had a problem with the water pressure, but no status/solution/remuneration/measurements were informed afterwards.
- There is a gap between window blinds so people on street can see inside the room into the bed and bathroom entrance.
- Just one single entrance card, despite reply to review on Google that two will be given.
- The kitchen cabinet door was broken, the shower soap dispenser holder broken, the coffee press broken. They offered to repair after complaining 2 times.
- Uncomfortable plastic sheet around mattress.
- WIFI router of room not working.
Room 2: Superior Apartment 1 room
- Located on top of a fitness studio, with classes starting at 6:00.
- Window not closing
- Dirty (+ dirty toilet water)
8.0 / 10.0
Clean, modern, good wifi, nice staff
No place to store luggage after checkout, traffic noise on lower floor levels.
10.0 / 10.0
Clean and modern
10.0 / 10.0
My stay was impeccable. Good apartment, fast and uncomplicated check-in and check-out processes. The apartment was very well equipped and decorated. The building has nice infrastructure and is close to very interesting landmarks of the city. 10/10 would stay again
The building is in a noisy area. Obviously not the stay's fault, but do chose an apartment facing the inner courtyard for a quieter experience if you can.
9.0 / 10.0
Clean and spacious studio, good condition of the bathroom. Great city views from the rooftop.
I would come back again!
It is a bit challenging to leave luggage at the reception desk for a few hours - eventually, it worked out well as the manager was helpful, but this is definitely something to work on and make a smooth experience.
9.0 / 10.0
I liked this property because it is close to the historic center of Mexico City, so there are many places that you can go such as Palacio de Bellas Artes, Torre Latino, Angel de la Independencia, Arena Mexico. Some you can take an Uber and others are withing walking distance if you like to explore. The apartment where I stayed had everything where you can expect. Kitchen, good fridge, two bathrooms, and good bed. It also has a small gym and a terrace overlooking the city, it has very good views. If you come with friends or partner you can sit down and enjoy the views.
Not much I can say.
6.0 / 10.0
The pool
the terrasse
The location
and the réception staff
and Santi the concierge spécial applause for him
En El Depto en primero se escutcha todo abajo y arriva muy mala protection acústica
No hay TV en la recámaras y no nos parece el echo que no haya lámpara de buró en cada habitación y muy poca vajilla ni un bol para ensalada y por último . es que nos tocó Depto en frente esquina bucareli con Donato y hay demasiado ruido !
Más ganchos sería bien también
Esos si nos gustó mucho la terrassa y l’alberca Y la proximidad de reforma
Sin más gracias
5.0 / 10.0
La ubicación
El ruido de la calle y la habitación era muy fría no tenía aire acondicionado y no se podía dormir a gusto.
9.0 / 10.0
Un lugar con muy buenas vistas además de una excelente ubicación
Que las cobijas olían un poco raro
10.0 / 10.0
Todo muy bonito, seguro y céntrico de las líneas del metro y metro buses. Cerca del Aurrera y del mercado San Juan y muchos cajeros automáticos y todo esto da la disponibilidad de ir a muchos lugares turísticos.
Todo estuvo bien.
10.0 / 10.0
Sus amenidades y su servicio.
El ruido por las construcciones del piso de abajo
1.0 / 10.0
Zwembad, net appartement
Enorm lawaaiige weg. Nog nooit zo veel herrie meegemaakt in een hotel. Heeft mijn verblijf echt verpest. De wijk is overigens ook net niet leuk.
10.0 / 10.0
en general todo. la ubicación, la amplitud de las habitaciones, las areas comunes y de servicios... todo muy comodo y correspondiente
no se como será en el verano, pero sospecho que los ventiladores que tienen no serían suficientes
10.0 / 10.0
Todo me encantó,, las instalaciones, la atención inmejorable, la atención a los detalles exquisita, y en relación al precio sin palabras, súper recomendado
Nada
10.0 / 10.0
Apps de streming disponibles para su uso sin tener que tener cuenta en cada app, solo la tv tenia YouTube,
7.0 / 10.0
Buen lugar donde quedarse, bien ubicado
No resguardan tu equipaje, ni antes ni después de estancia,
10.0 / 10.0
Excelente ubicación para el medio maratón de la CDMX, cuenta con muchas amenidades y la atención fue excepcional. La cama muy cómoda y la habitación con todo lo necesario para hacer un alojamiento muy placentero.
10.0 / 10.0
La ubicación de lugar es increible, el lugar estaba tal cual las fotos y super limpio. La comunicación con Kukun siempre fue clara y fácil. El check in fue flexible y el personal que te da los accesos fue muy amable todo el tiempo
10.0 / 10.0
Que estába muy limpio y todo nuevo
9.0 / 10.0
La ubicación, a pasos de Reforma. Cerca de centros comerciales y restaurantes.
Estuve en un piso dos, por lo que llegaba el ruido de los bocinazos. Recomiendo mantener las ventanas cerradas y usar el aire acondicionado en caso de mucho calor. Además, dejan tapones para que puedas descansar.
7.0 / 10.0
Me gusta llegar con ustedes pero este viaje tuve que soportar la descompostura del aire acondicionado que hacía un ruido enorme que no dejaba ni dormir, y con mucho calor enorme la habitación y aunque lo reporte de jueves a martes siguiente nunca lo repararon.
Eso la falta de mantenimiento al equipo de aire y que no tenía ventilador como otros departamentos en la misma torre.
8.0 / 10.0
La ubicación es muy buena, y el espacio para la alberca y mesas funciona bien para disfrutar . El acceso fue muy fácil y el personal muy amable
Se me hizo caro para el tamaño del departamento y lo básico de los servicios. Por el costo podrían dar un poco más de amenidades
10.0 / 10.0
La atencion desde el inicio fue genial. El departamento super completo y las amenidades hermosas. Volveré sin duda alguno. Lo recomiendo completamente si visitan CDMX
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Kukun Reforma & Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Kukun Reforma & Downtown. Enjoy the water!
Is Kukun Reforma & Downtown pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kukun Reforma & Downtown?
We found 13 amenities for this rental. This includes free wifi/internet, pool, non-smoking, gym, and balcony/terrace.
