The Eden by Desire Riviera Maya All Inclusive, Exclusively for Couples

This was our first time visit to this resort (or one similar) and we found it to be very inviting and open without any uncomfortable pressure from others there. The Eden rooms were new and very nice, but the older rooms did not look bad and something we would possibly stay in also for future trips. This has been a bad year everywhere in the Caribbean with the sargassam seaweed. While this resort doesn't have much of a beach presence (one small area with a few cabanas), the pool environment more than makes up for it. We will definitely attend again.

The restaurants are nice and offer respectable menus, but the food is so-so. It was nothing bad but not the highlight of the resort. Our only other complaint was they offer and want to upsell some type of membership program, which we were fine with and agreed to an appointment to discuss it on the morning of our second full day. Prior to the appointment we were politely approached several times to check on us but also to remind us again of the appointment and confirm that we were coming. Again, not really an issue, all of the employees were nice. On the morning of the appointment we were awakened by a phone call again asking us if we were coming to the appointment which was still almost an hour away. That point crossed the line and became too pushy for us. After being given a hard no there was no further issue and I understand that they are trying to make their sales, but when you're trying to relax in paradise there's only so much engagement on that that you can take.