Dyo Beach Suites

My husband and I stayed at Dyo Beach Suites for a few days and really enjoyed our stay. We booked a top-floor suite with an outdoor jacuzzi, and it was incredibly cozy, spacious and comfortable. The suite had beautiful views of the sea, and even the jacuzzi overlooked the water. The room itself was very spacious, with a large comfortable bed, a very generous shower, and a small kitchenette that had everything we needed. Our stay coincided with a rather gloomy, rainy and very windy beginning of October, so we especially appreciated how well insulated the suite was. Despite being right by the sea and the weather being quite rough at times, we could barely hear the wind or the waves once inside. The property feels very private and peaceful, which was exactly what we were looking for. Access to both the main entrance and the room is secured with digital locks, so it also felt very safe and secure. The service was another highlight. Our room was ready before the official check-in time, and the staff immediately helped us with our luggage while it was pouring with rain, which we really appreciated. Most communication with the team is via WhatsApp, and they were always responsive, helpful and available whenever we needed anything. We also liked how flexible everything felt. Housekeeping could come when it suited us, rather than coming over at a fixed time, and breakfast was brought directly to our suite at our requested time. Being able to have breakfast privately in the room while looking out at the sea was particularly nice. Even though we visited during the off-season, everything felt very well taken care of and the stay was relaxing and comfortable. We would definitely recommend Dyo Beach Suites, especially to couples looking for somewhere private, quiet and romantic by the sea in Crete.

Dimitris and the hotel manager were super friendly, they knew it was our wedding, so made sure we were comfortable and even gave us a complimentary upgrade, which really made our stay. All the details including some flower petals and fizz to come home to on the wedding night made it that much more special. Arxodia made sure our rooms were cleaned at times that were convenient to us. Location was right by the beach and private. Nothing to fault, literally.

Really stunning design, right on the beach, friendly staff and great breakfast.

A little out of town but fine if you have a car.

Purtroppo il soggiorno presso Dyo Beach Suite si è rivelato decisamente al di sotto delle aspettative, soprattutto considerando il livello con cui la struttura viene presentata e quanto dichiarato al momento della prenotazione. Ci sono diversi aspetti che ritengo poco chiari e, in alcuni casi, fortemente discutibili. Innanzitutto, la tanto pubblicizzata “vista mare laterale” era di fatto assente. Quando abbiamo fatto presente la questione al direttore, ci è stato risposto che erano state piantate delle piante per garantire maggiore privacy. Una spiegazione che, francamente, lascia perplessi: se la vegetazione impedisce la vista promessa, allora sarebbe opportuno non commercializzare la camera come dotata di vista mare laterale. Inoltre, la privacy che ci è stata prospettata non sembrava affatto essere garantita, considerando che la struttura è stata costruita sfruttando ogni spazio disponibile e con camere praticamente ovunque. La situazione era ulteriormente aggravata dal fatto che sopra la nostra camera si trovava un’altra stanza, affacciata direttamente sulla nostra piccola piscina privata. Una piscina, tra l’altro, con acqua estremamente fredda, tanto da risultare praticamente inutilizzabile. Va comunque riconosciuto che il direttore è stato gentile e disponibile a parlare con noi quando abbiamo esposto le nostre perplessità. Tuttavia, nonostante il confronto sia stato cordiale, la problematica concreta non è stata risolta e non abbiamo ricevuto una soluzione realmente adeguata rispetto a quanto riscontrato. Anche la colazione presenta modalità piuttosto discutibili: deve essere ordinata la sera precedente e ci sono diverse limitazioni, non soltanto sulla scelta dei cibi ma anche sulle bevande. Per una struttura di questo livello, ci saremmo aspettati maggiore libertà e flessibilità. Altro punto molto problematico è il parcheggio: non ci sono veri parcheggi a disposizione degli ospiti.