Casa Leah Puerto Escondido

Top rated by guests
Day, Garden, Garden view, Pool view, Swimming pool, Swimming pool, sunbed
Bed, TV and multimedia, View (from property/room), Balcony/Terrace, Living room, Photo of the whole room, Dining area, Evening entertainment, Bedroom, air conditioner
Property building, Facade/entrance, Day
Restaurant/places to eat, Lounge or bar, Breakfast, Dinner, Drinks, Alcoholic drinks
Property building
review stars
8.2Excellent
(78 Ratings)
"The location of the place was right in the middle of the coast which was perfect : the area was very quiet"
Verified guest
Don't miss out! Price and availability may change
8.2 / 10.0
Excellent(78 Ratings)

Apartment in Brisas de Zicatela

2 guests · 1 bedroom · 2 baths

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

Offering garden views, Casa Leah Puerto Escondido in Puerto Escondido features accommodations and a garden. With sea views, this accommodation provides a balcony and a swimming pool.

Amenities at Casa Leah Puerto Escondido

Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Bar
Spa
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Family friendly
Smoking allowed
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Brisas de Zicatela


Things to know


Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

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    Ratings and reviews

    8.2 / 10.0
    Excellent(78 Ratings)
    100% verified reviews
    8.0 / 10.0
    Relaxing.
    it is a beautiful property well located to the market which has fantastic eating and shopping opportunities. The beach is fantastic but not swimmable due to dangerous rip-tides. The staff were very accommodating and the unit was satisfactory albeit a little run down and poorly stocked.
    Water could have been provided and the kitchen could have been better stocked. The chairs for lounging on the patios were insufficient as well.
    6.0 / 10.0
    Nice place
    Great views location and vibe
    They would not let my 2 friends up to our room for a few minutes in the afternoon… That was really unpleasant
    1.0 / 10.0
    Would not recommend
    Great location - steps from the beach and Tamarindos is a much quieter area, but still a 20 min walk or 5 min drive to La Punta for the shops/restaurants/night life :)
    I generally do not write negative reviews but I feel the need to do so here - I want to recognize this is probably not the staff’s fault but the management - unfortunately I never actually saw a mgr/supervisor to discuss. From the very first interaction, the experience was disappointing. When I reached out via WhatsApp, the “manager” (whom I never saw in person) was unhelpful in guiding me on which room to book and told me to “figure it out” since all the information was on Booking. I relied on the photos there, which turned out to be inaccurate, and booked a more expensive room based on the promised style and view. When we arrived, the room did not match the photos at all. We were told it was Booking’s fault, and no upgrade, refund, or solution was offered. When we asked to change rooms, we were told no and given no alternatives or apology. The property itself was in poor condition, under construction, and not clean. It does not look like the photos. There was dried food on the rugs, hair in two separate showers, a stained couch, black mold behind the kitchen sink, scratched and burned pans, and cheap plastic dishes. The staff were generally unhelpful, and the policies felt unwelcoming. We weren’t allowed to charge coffee to the room despite staying a week, were charged different prices for the same coffee on different days, and had to leave a license as a deposit for old pool towels. We also asked for simple local recommendations (laundry, yoga, cafés) and received no assistance. In addition, bright neon pool lights stayed on all night, and with no curtains on some windows, it was impossible to block out the light.
    5.0 / 10.0
    More of a glorified Hostel vs a Hotel
    The location is good. But there's not much in the immediate area/walking distance of the hotel. You have to take a car everywhere. Parking is easy on the street in front of the hotel.
    I will start by saying they "Butik Stays" that owns the hotel supposedly offers personalized service and recommendations for your stay in Puerto Escondido. None of this is true. I contacted the hotel a week before arrival to ask for recommendations and never heard back. The people working there are nice, but overworked. The hotel receptionist was also the concierge, pool bartender, cook and bell hop for luggage. The design of the hotel is nice but the execution is not. Supposedly it's been open for less than a year, but things are already run down. It looks like the quality of construction was poor. Unfortunately, I didn't take photos but I should have. There was a gaping hole on the doorframe to our room. The door itself felt like it was made of plastic. The sinks were moldy (they used rocks in the large sinks as a design element but I think it was to cover the mold). The rooms are comfortable and the air conditioning worked, and I liked the ceiling fans. But the hotel looks unfinished in parts. There are exposed tubes, our WiFi didn't work (even though they tried a few times to try and fix it) and I had no hot water in my shower for my 4 day stay. I wouldn't recommend this hotel.
    9.0 / 10.0
    Perfect
    We were supposed to stay for a few days, but extended it to 9 days because we loved Casa Leah! The location is perfect, you're not in the middle of the partyarea, but if that's what you like, it's only a walk away. Aswell for restaurants. The apartments were very clean and spacious, with a beautiful seaview! The walk to the beach is 1 minute, which is a luxury and the area is very quiet. The staff is also very friendly and helpfull. We would definitely stay again at Casa Leah and would recommend it to everyone!
    -
    10.0 / 10.0
    Location and rooms were excellent
    The location of the place was right in the middle of the coast which was perfect : the area was very quiet
    Everything was perfect
    4.0 / 10.0
    A poorly managed property with weak service and missing basics, not reflective of its high rating or price.
    The bed was comfortable. Other than that, very little matched the expectations created by the listing and its high rating.
    This property does not meet the standards suggested by its rating. Many basic hospitality elements are missing, and the overall operation feels careless. The staff was a major issue. Despite the reservation being made for two guests under two names, service felt disorganized and inattentive. Housekeeping lacked coordination and professionalism, and staff interactions felt unfriendly and disengaged rather than welcoming or service-oriented. Cleanliness was inconsistent, and basic room functionality was surprisingly poor. There were no hooks to hang towels, and there was no proper toilet paper holder — the toilet paper was simply placed on top of the toilet. These are basic details that should never be missing, especially at this price point. The internet is advertised as high-speed, but in reality it barely works. While they have Starlink, it only functions in the reception area. In the rooms, the connection is extremely weak or nonexistent due to poor network setup. Reliable internet is not optional anymore, and charging for something that does not work is unacceptable. Overall, the stay felt poorly managed, with a lack of attention to fundamentals. The issues were not minor inconveniences but repeated failures in service, infrastructure, and basic guest comfort. For the price charged, the experience was far below expectations and certainly does not align with the high rating shown on Booking.
    5.0 / 10.0
    Overpriced, poorly operated, and unhygienic, with a level of service and attention far below what the price suggests.
    The bed is comfortable and allows for decent rest. Beyond that, the property has visual potential, but it is completely undermined by poor operation, maintenance, and service.
    The overall experience felt dirty, neglected, and poorly managed. The room never felt properly clean, the pool constantly felt dirty, and there was a strong, unpleasant sulfur and chlorine smell that made using it uncomfortable. Towels were consistently stained, damp, and frankly unpleasant to use. The hotel advertises pools and our room included a “private pool,” but these are actually large jacuzzis, not real pools. They are not heated, which makes them unusable at night. For the price charged, heated pools should be a basic expectation. Cleanliness and housekeeping were a serious issue. Housekeeping entered the bathroom without warning or proper coordination while it was occupied, and there was no apology or acknowledgment afterward. Cleaning standards were poor overall, and attention to guest privacy was lacking. The staff attitude was also disappointing. Interactions often felt unfriendly and disengaged, with little sense of service or ownership. Basic items were repeatedly missing. For example, on two different days the pool bar did not have Clamato, and there was no effort to solve it. These are basic supplies that any well-run hotel would simply restock immediately. The internet is falsely advertised as “high-speed.” While they have Starlink, it only works in reception. In the rooms, the signal is almost nonexistent due to a poorly designed network with insufficient routers or repeaters. You are charged for a service that does not work. The room itself lacked basic functionality. There was nowhere to properly hang towels or even place toilet paper correctly, which resulted in everything feeling improvised, cluttered, and uncomfortable. These are fundamental details that should never be missing at this price point. Overall, this feels like a property designed to look good online but operated by people who do not understand hospitality. The lack of basics, poor cleanliness, weak service mindset, and operational failures made the stay genuinely...

    FAQs

    Does this property follow enhanced cleaning procedures?

    Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

    Is parking included with this apartment?

    Parking is not specified as an available amenity at Casa Leah Puerto Escondido. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this apartment?

    Yes, a swimming pool is available for use at Casa Leah Puerto Escondido. Enjoy the water!

    Is Casa Leah Puerto Escondido pet friendly?

    Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Casa Leah Puerto Escondido?

    We found 18 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.


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