Flateli Ballesteries 15

L’emplacement, la terrasse sur le fleuve, le traitement de l’appartement

Pas de clim, seulement des ventilateurs. Et une clim portative qui fuit.

The flight was comfortable and the kitchen was well stocked

Perfecte locatie om Girona te verkennen! Heel net appartement met goede bedden en een gezellig terras om op te vertoeven!

Perfect location right in the heart of the city – one balcony overlooks a lively street, and the other offers a lovely view of the river and little bridges. When we asked, we were promptly given a second key. We could also leave our luggage at a nearby reception before check-in, which was very convenient.

Unfortunately, I cannot give a higher rating because we were very disappointed with the cleanliness of the apartment. There was a lot of dust, dirt, and especially hair all over the floor and furniture – it was literally everywhere throughout the apartment. We had to clean the entire place ourselves before settling in to feel comfortable. Although the host offered to send someone to clean after we reported the issue, this should have been taken care of beforehand, and we did not want anyone coming in once we had already checked in. After requesting it, we were at least given a small compensation for cleaning (€80), but given the high price of the apartment, we definitely expected more. Besides the cleanliness, there was also a problem with ants – there were really a lot of them. We also had some minor complaints about the equipment. The apartment has no air conditioning, only two ceiling fans, which could have made up for the lack of AC, but the ceiling fan in the kitchen was not working. At least there were a few portable fans available. For a 7-night stay, we would also expect more cleaning and washing supplies. One dishwasher capsule and one washing machine capsule were definitely not enough for a week, so we had to buy our own. I truly hope the host takes this feedback seriously and puts more focus on cleanliness. The apartment itself is very nice and in a perfect location – which is also reflected in its price. If the above issues were resolved, it would be a perfect stay.