Hotel in Playa del Carmen
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
The Carmen Hotel - Ocean Front offers 37 accommodations with laptop-compatible safes and hair dryers. Rooms open to balconies. Beds feature premium bedding. 50-inch LED televisions come with digital channels.
Recreational amenities at the hotel include an outdoor pool.
The Carmen Hotel - Ocean Front offers 37 accommodations with laptop-compatible safes and hair dryers. Rooms open to balconies. Beds feature premium bedding. 50-inch LED televisions come with digital channels.
Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Amenities at The Carmen Hotel - Ocean Front
Restaurant
Air conditioning
Pool
Non-smoking
TV
Bathroom
Bar
Balcony/Terrace
WiFi/Internet
Beach access
Bath or shower
Ironing facilities
Free toiletries
Towels
Desk
Hairdryer
Map of Playa del Carmen
Nearby attractions
Available Rooms
Ratings and reviews
10 / 10Outstanding·May 2026
This was my second stay at The Carmen Hotel in Playa del Carmen, and I absolutely loved it just as much as the first time. The location is perfect — steps from the ocean and walking distance to 5th Avenue, restaurants, shops, and nearby resorts.
The staff here is truly amazing. Everyone at the front desk, housekeeping, rooftop bar, and coffee shop was so kind, welcoming, and helpful. Even though I don’t speak Spanish, communication was always easy and everyone went above and beyond to make our stay fun and comfortable.
The rooftop bar has such a great atmosphere, delicious drinks, and an amazing staff. The breakfast included with our room was phenomenal, and honestly some of the best hotel food I’ve had.
We stayed in the Owner’s Suite and highly recommend it. The suite was spacious, very clean, and had incredible wraparound balcony views. The beds were super comfortable, and having the mini fridge, coffee supplies, and plenty of closet space made everything so convenient.
Overall, this hotel has everything — amazing people, excellent food, beautiful rooms, and the perfect location. I already can’t wait to come back again!
8 / 10Excellent·May 2026
Wonderful, new, hotel on the beach, great staff. food and drink prices were a little high, and you can’t go in the water because of the seaweed but that’s the location. Everything is upgraded and new and clean, great room, wonderful balcony, and they even have a coffee machine in the rooms which a lot don’t.
10 / 10Outstanding·May 2026
Amazing stay
5 / 10·Jun 2026
Amazing hotel right on the beach. The Sargassum was everywhere but that is nothing that could be avoided. The pool on the rooftop was excellent and great view of the ocean. The rooms in this hotel are amazing. They were very clean and very spacious. Beds in the Carmen are so comfortable. Staff at the front desk, Arthur was so helpful and friendly. The restaurant attached had awesome food and our waiter Cris was amazing. Definitely going to book this hotel on all future trips to Playa Del Carmen!! 5 stars all the way around!! Well done Carmen Ocean Front Hotel!!!
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Top rated by guests
8.2Excellent
(863 Ratings)
"This was my second stay at The Carmen Hotel in Playa del Carmen, and I absolutely loved it just as much as the first time. The location is perfect — steps from the ocean and walking distance to 5th Av..."
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