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Home2 Suites by Hilton Chicago River North

Top rated by guests

Terrace/patio

Premium bedding, down comforters, Select Comfort beds, desk

Full-size fridge, microwave, dishwasher, coffee/tea maker

Studio Suite, 1 King Bed, City View | Premium bedding, down comforters, Select Comfort beds, desk

Suite, 1 King Bed, Accessible, City View (Roll-In Shower, Hearing & Mobility) | Premium bedding, down comforters, Select Comfort beds, desk

8.4Excellent

(2,082 Ratings)

"Excellent service "

Alexandra

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(2,082 Ratings)

Hotel in River North, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, near Chicago Theatre
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Housekeeping is available on request.
Home2 Suites by Hilton Chicago River North offers 206 accommodations with MP3 docking stations and coffee/tea makers. Select Comfort beds feature down comforters and premium bedding. LCD televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Home2 Suites by Hilton Chicago River North

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Dishwasher

Wheelchair accessible

Gym or Fitness Center

Map of River North, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.4Excellent

(2,082 Ratings)

"Excellent service "

Alexandra

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(2,082 Ratings)

Hotel in River North, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of River North, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Hotel with free breakfast, near Chicago Theatre
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Housekeeping is available on request.
Home2 Suites by Hilton Chicago River North offers 206 accommodations with MP3 docking stations and coffee/tea makers. Select Comfort beds feature down comforters and premium bedding. LCD televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Dishwasher

Wheelchair accessible

Gym or Fitness Center

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(2,082 Ratings)

5.0 / 10.0

The hotel itself was very nice. But I stayed here several years ago, and it has certainly gone down. The exterior is not nearly as clean as it once was. And the rooms have gone down. They were clean, but they were not where I think they should’ve been.

1.0 / 10.0

Told breakfast until 10am and then shut down at 9. We couldn’t get food but 2 girls and a man got food. When I asked at desk was told I don’t know anything about that. I just work here. No shower gel in bathroom dispenser. Tables filthy in dining room.

3.0 / 10.0

It's a mid-range hotel. The cleanliness was not satisfactory, there were hairs in the shower box and drawers. Crumbs on the carpet and kitchen sink. The bed was sagging in the middle, and it was noticeable from the moment we entered the room and looked at the bed. I'm pretty sure the bedspread hadn't been changed, it had another person's perfume impregnated in it. The location is great. There weren't many options for breakfast, every day there was bread, waffles, muffin, a yogurt with some toppings, coffee and milk. Sometimes the restocking was slow, so during peak hours not all options were available. It's not a cheap hotel, they should take more care of the cleanliness and condition of the rooms. Not changing the bed sheets seems absurd and disgusting to me. The photos are from when we left the room for check-out and I think it should be more in order than when we arrived. Anyway, for the price I paid, there are better options.

4.0 / 10.0

The staff was excellent

4.0 / 10.0

Location, cleanliness

4.0 / 10.0

The room was not spotless, but once a phone call was made. They did move us. Initially the room had crumbs on the pull out bed. Bathroom floor had hair on it as if it had not been swept our first day last year was amazing. This year was good but the fact that we had to call to get corrected, it wasn’t the best thing we wanted to do.

5.0 / 10.0

Great room!

2.0 / 10.0

Bedding was the worst I have experienced in a hotel stay; spread was stained. Blanket could not be tucked in. Room was cleaned only once during a four-night stay. No face towels. Garbage from previous occupant had not been removed from kitchen cabinet.

1.0 / 10.0

It was bad

2.0 / 10.0

Staff were unfriendly and the room was worn out

5.0 / 10.0

Everything was great!

3.0 / 10.0

Bathroom exhaust broken, had to request for cooktop and tiny skillet. When I asked for a pot to heat soup, staff told me to microwave it. When I asked for a can opener, staff said to bring it down and he can “ghetto it”. I did and he couldn’t. I demonstrated the issue and asked for pliers so I can fix it myself. Fortunately other concierge staff member was wiser and sent housekeeping to replace can opener. When I asked day staff for printout of receipt of stay. Staff said it would be emailed. A simple yes/no should be the answer. Breakfast selection much to be desired and practically the same daily. Good location but concierge staff may need better training for customer service interaction. Housekeeping staff were great and responsive.

5.0 / 10.0

Clean room

3.0 / 10.0

Declan provided extraordinary customer service! I was visiting Chicago for the Marathon and there were both runners as well as supporters staying at the hotel. Therefore, I understood the wait as some of us arrived prior to the 3:00PM(CST) check-in time. Declan recommended a plant-based restaurant and kept my luggage in holding while I walked to grab lunch. Now, the pictures that were online did not match the actual room. I had high expectations for the room condition as it was in the River North neighborhood as well as I just had an INCREDIBLE stay at the Home2 Suites by Hilton Medical District in Dallas, Texas. The Chicago room was in need of a paint job as well as deep clean. I travel with my own disinfectant wipes and Microbran disinfectant spray. The office chair appeared to not seen a wiped down in months. Finally, the toilet continued to run after I flushed it. However, I shared the issue with Declan and we I returned to the room, it was no longer running.

1.0 / 10.0

Dirty room, nasty bathroom, broken shades to look out window

5.0 / 10.0

Had a great time.

5.0 / 10.0

Excellent location, great service, good food

5.0 / 10.0

We had an amazing 4 night stay. We will definitely be back

4.0 / 10.0

Nice hotel, room is modern and clean. Breakfast was very disappointing for that price.

5.0 / 10.0

Mark and Ashley at the front desk floor 2 are excellent, helpful staff at the location. Please let them know that l, Tamarah enjoyed their friendliness and hospitality. Such a great time.

4.0 / 10.0

Great locality. Clean room

5.0 / 10.0

Good location, free breakfasts, kind people

4.0 / 10.0

Staff was friendly and helpful. Room was good. There was only a half a roll of toilet paper, and no refill. And I don't think the bottle water should only be complimentary for gold/silver status. It should be 2 bottles for all guests. Other than that, we enjoyed the stay.

4.0 / 10.0

Other stays at this property were great. This one was not. The handicap accessible room is roomy and accessible. The roll in shower is large and accessible. The room was clean when we arrived but we had trouble getting housekeeping during our 5 day stay. They came 1 time to clean. They did bring fresh towels and paper products when requested. Breakfast was hot and offered a decent variety. The beds are super firm. Possibly relevant. We were at this hotel during national immigration crackdowns and raids. Hotel staff may have stayed away to protect themselves and their families.

4.0 / 10.0

Great place to stay! Good location to walk anywhere. Breakfast was good and convenient.

10.0 / 10.0

Excellent service

10.0 / 10.0

We enjoyed our stay!!

2.0 / 10.0

Very good location, all walkable but the rooms needs more care. Mold on the washroom, the service very poorly, need asked 3 times for them to change the towels and clean the room. In 5 days they did once. Even conditioner was empty, the body wash was almost empty too and they didn’t replace it. The bed and the pillows very bad and not even enough pillows on the room. The carpet very very dirty. Overall I would not be there again, for the price and the name I expected better.

2.0 / 10.0

The hotel was located near a lot of restaurants and close to the subway or metro stations. Parking was a few blocks away in an enclosed parking garage. Check in is on the second floor, not when you walk through the doors. We stayed for 2 nights. The check-in counter was very nice and friendly. We were out of body wash and didn’t get a refill after they said they were sending some up. There was a hair that wasn’t ours on one of the wash clothes when we first arrived. Thought the fan in the bathroom didn’t work, but was told it works, it’s just silent. The nice thing was there was a small fridge/freezer that we did use. The water pressure wasn’t the best in the shower. We did have to request more towels after checkin, even though I requested them beforehand. I think the worst part was the bed. It just wasn’t comfortable for me and my husband and felt like we were sleeping on coils all night. Our backs were killing us every morning. We tried to go get breakfast, but it would all be empty but a few things left. It was super busy and packed. I’m assuming you would have to go at 6 when they open. I personally wouldn’t book here again when we come back to Chicago.

5.0 / 10.0

We had a great stay visiting Chicago! The location was perfect for walking around and when we wanted to travel farther, getting an Uber or using public transportation was very easy. The staff was friendly and helpful.

4.0 / 10.0

Nice property, poorly maintained and managed.

8.0 / 10.0

In a v safe area, room had all amenities for our stay. Breakfast was ok, tad boring for longer stays. Special mention Mark at the front desk who always replied to all our questions with a smile.

10.0 / 10.0

This property is in the perfect location in Chicago! I would recommend it to anyone! However it seems as though it’s catching on in popularity! Book early for the best experience!

5.0 / 10.0

Comfortable, quiet, with a great view. Staff were friendly and attentive. Easy check in and check out. Walking distance to good food and downtown sightseeing. Would stay again.

8.0 / 10.0

Convenient and accessible easy

8.0 / 10.0

Nice room. Nice and clean. Walking distance from lots of things to do.

10.0 / 10.0

This hotel is conveniently located in Streeterville. It's perfect if you're mostly looking for a place to sleep. There aren't any frills but it's incredibly safe, clean, and offers nice amenities like free breakfast. Perfect spot to explore Chicago from.

10.0 / 10.0

Great hotel if you're visiting Chicago

10.0 / 10.0

This was a great value stay. The room was huge like a true suite with kitchenette, microwave, larger refrigerator, dinnerware, silverware, glassware, microwave and dishwasher (no dishwashing detergent was provided though). Also, I could not find an in-room safe anywhere, which was sorta disappointing. The fitness center was very basic with a good set of dumbbells. There were also washer and dryer machines within the fitness center that was a nice touch. The blackout curtains and sheers were both automated and could be opened/closed at a touch of a button. The location was within a short walk to the train station Chicago & State. I would definitely stay here again.

8.0 / 10.0

I'm a little disappointed with the breakfast options.

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