City Stay Apartments - The Hub MK

Top rated by guests
Living area
Private kitchen
Private kitchen
Private kitchen
Private kitchen
review stars
8.4Excellent
(16 Ratings)
"After many years of Premier Inn and now other Hotels This is my first stay with a serviced apartment in this country. I must say I was not sure what to expect but knew the HUB area of MK so thought it..."
michael
Don't miss out! Price and availability may change
8.4 / 10.0
Excellent(16 Ratings)

Apartment in Milton Keynes

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area

About this apartment rental

While you're here, you can enjoy all the comforts of home and more, including a refrigerator and an oven, as well as a dishwasher and free WiFi. Other amenities include designer toiletries, premium bedding, a freezer, and towels.


Amenities at City Stay Apartments - The Hub MK

Free WiFi/internet
Non-smoking
Pets allowed
TV
Wheelchair accessible
Coffee/tea maker
Refridgerator
Kitchen
WiFi/Internet
Microwave
Dishwasher
Washing machine
Kitchenware
Kettle
Oven
Bath or shower
Ironing facilities
Free toiletries
Towels
Hairdryer

Map of Milton Keynes


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Ratings and reviews

8.4 / 10.0
Excellent(16 Ratings)
10.0 / 10.0
After many years of Premier Inn and now other Hotels This is my first stay with a serviced apartment in this country. I must say I was not sure what to expect but knew the HUB area of MK so thought it would be OK. It was just great, a speedy and efficient way to self check in, everything was as they had explained in the email. the apartment and the block where clean tidy and looked after. I would recommend using these people again and When I'm in the area next time I will have a look to see what's on offer. Keep it up
1.0 / 10.0
We had several issues: Patio door to balcony (we were on third floor) had no key so could not make it safe for children. Windows had no limiters on them so they swung right out and you could have topped out. Windows could not be pulled shut easily because the handle had nothing to pull onto hence the seal was not tight and rendered the double glazing useless and we could hear all the noise from the restaurants we overlooked below plus the fight that broke out at 2 pm. All the problems listed were on both windows in the flat. Also very crucially, we were not told that the flat has safety issues with the cladding following on from the Grenfell Tower incident report and they now have a permanent fire marshall on standby roaming around the building. This should have been told to us. Also one lift was out and had been for over two weeks. Again nothing was said when we booked. Lastly, the wand on shower hose was split so couldn't use it. It was fixed the same day but the replacement hose they put on was too long and so there was no water pressure so the shower wand still didn't work. We were promised that the manager of City Stay Apartments would ring but they never did despite us calling them twice. We have waited nearly three weeks and no response from them. We would not recommend staying with them. Absolute no regard for the safety of their guests whatsoever and no response from them. It has been appalling customer service and lack of honest information.
1.0 / 10.0
We had several issues: Patio door to balcony (we were on third floor) had no key so could not make it safe for children. Windows had no limiters on them so they swung right out and you could have topped out. Windows could not be pulled shut easily because the handle had nothing to pull onto hence the seal was not tight and rendered the double glazing useless and we could hear all the noise from the restaurants we overlooked below plus the fight that broke out at 2 pm. All the problems listed were on both windows in the flat. Also very crucially, we were not told that the flat has safety issues with the cladding following on from the Grenfell Tower incident report and they now have a permanent fire marshall on standby roaming around the building. This should have been told to us. Also one lift was out and had been for over two weeks. Again nothing was said when we booked. Lastly, the wand on shower hose was split so couldn't use it. It was fixed the same day but the replacement hose they put on was too long and so there was no water pressure so the shower wand still didn't work. We were promised that the manager of City Stay Apartments would ring but they never did despite us calling them twice. We have waited nearly three weeks and no response from them. We would not recommend staying with them. Absolute no regard for the safety of their guests whatsoever and no response from them. It has been appalling customer service and lack of honest information.
1.0 / 10.0
We would not recommend this to any traveler, regardless of cost. We paid in advance for three nights to stay in Milton Keynes City Stay Apartments in the HUB. We thought it would be a great location, and opportunity to have the comforts of 'home' while away. Aside from being incredibly hard to locate, when we walked into the apartment, it was stifling hot with no ventilation or air conditioning/fan. The glass door that would open to a minimal patio was broken, and unable to open, preventing us from getting any sort of relief. The floor boards from a torn up carpet, exposed nails that we had to mind walking over. The kitchen had minimal items to use, including a dishwasher full of dirty dishes. There were a number of other issues. As soon as we were made aware of these issues, we contacted the local contact for assistance. As they tried to help us, we learned there were no other apartments available to move to. We left a message with the main office, and followed up with pictures and an email to property manager that we were leaving the next day as it was unacceptable and intolerable conditions for us to be staying there. A week later, a manager wrote me telling me they would refund the two nights that we paid for but didn't stay, and agreed the property was unacceptable with an apology. Unfortunately, it has been 3 months, and I have followed up with this company 4 times requesting our refund. As of today, I have received no response or refund. Do not stay with this company.
1.0 / 10.0
We would not recommend this to any traveler, regardless of cost. We paid in advance for three nights to stay in Milton Keynes City Stay Apartments in the HUB. We thought it would be a great location, and opportunity to have the comforts of 'home' while away. Aside from being incredibly hard to locate, when we walked into the apartment, it was stifling hot with no ventilation or air conditioning/fan. The glass door that would open to a minimal patio was broken, and unable to open, preventing us from getting any sort of relief. The floor boards from a torn up carpet, exposed nails that we had to mind walking over. The kitchen had minimal items to use, including a dishwasher full of dirty dishes. There were a number of other issues. As soon as we were made aware of these issues, we contacted the local contact for assistance. As they tried to help us, we learned there were no other apartments available to move to. We left a message with the main office, and followed up with pictures and an email to property manager that we were leaving the next day as it was unacceptable and intolerable conditions for us to be staying there. A week later, a manager wrote me telling me they would refund the two nights that we paid for but didn't stay, and agreed the property was unacceptable with an apology. Unfortunately, it has been 3 months, and I have followed up with this company 4 times requesting our refund. As of today, I have received no response or refund. Do not stay with this company.
4.0 / 10.0
Great location very comfortable loved having a balcony. Very weird TV system involving having to unplug 1 box if you want to watch Sky and then replug in another if you want to watch basic telly.
4.0 / 10.0
Great location very comfortable loved having a balcony. Very weird TV system involving having to unplug 1 box if you want to watch Sky and then replug in another if you want to watch basic telly.
5.0 / 10.0
Great location

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at City Stay Apartments - The Hub MK. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is City Stay Apartments - The Hub MK pet friendly?

Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at City Stay Apartments - The Hub MK?

We found 20 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, tv, and wheelchair accessible.


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