Suites Berna Doce

Todo excelente

Great hotel able to walk around

Ok

Our family was relocated here after a leak at our original hotel, and while the experience had its ups and downs, there were definitely some bright spots. The staff at the hotel was incredibly kind and welcoming, which made a stressful situation a little easier to manage. From the moment we arrived, they were helpful and attentive, and we truly appreciated their friendliness throughout. However, a few concerns made our visit more challenging than expected. One of the most difficult moments came early on when my wife and daughter got stuck in the elevator. Thankfully, they were able to get out safely, but it was a traumatic experience that left both of our children afraid to use the elevator for the rest of our stay. As a result, we had to walk up and down three flights of stairs multiple times a day for five days, which became exhausting, especially with young kids. The location is convenient, but there was construction happening next door as apartments were being built. On one night in particular, the noise didn’t stop until after midnight—we could hear drilling, shouting, and loud instructions being called between workers, which made it very difficult to get rest. Another issue was the presence of mold in the bathroom, both on the shower tiles and the wall. It was noticeable and concerning. I didnt want to spend 3 hrs with expedia about another relocation. Overall, while we were grateful for the staff’s kindness and the convenient location.