Wonstar Hotel Zhong Hua

Really close to Taipei main station and the airport line! Overall very convenient and clean

Location is very good. Nothing to complain about the hotel itself - its modern, bed, linen and towels are clean and puffy. The Cons: A comforter for Winter. It was just too thick and heavy for the June weather, too hot under the duvet, too cold without it. The Hotel is great - however the staff has got to be trained to greet, communicate and learn world-standard customer service. - A smile does not cost a thing but delivers great value to the receiver. - You have to make NTD deposit to borrow a cheap, child-size umbrella! - During check out, I said i'd want to check out, the stuck-up front desk lady replied, "are you leaving your baggage?" , thinking she misheard it, I repeated, "Oh, i'm checking out", she followed with a demeaning face; "i know you are checking out, are you leaving your baggage?" . That was not just an expedited communication , its also a rude response.

The staff was very helpful and responsive by LINE prior to my arrival. I arrived late (at 2:00 am). The desk clerk was helpful and helped me find the closest convenience store.

Good hotel especially the staff are so nice, I want to say thank you for the staff who is the female work in the hotel overnight. She was make me surprised that her attitude was so nice and sincere..she made my stay feel like there is 5 stars hotel. 其實，萬事達行旅的職員都充满熱誠，有禮，特别守夜那位女職員，令我感到住在五星酒店的都不及這裏好。 個個職員都好，還看評語，很多客人都稱贊這酒店服務好，直到我親身感受，我是旅客，知道好的服務帶來賓至如歸感受，看得岀酒店的文化很好。 附近多餐廰選擇，交通方便，很好