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Serene Kandy

Top rated by guests
Swimming pool
Exterior view
Food and beverages
Exterior view
Food and beverages
Don't miss out! Price and availability may change
8.3 / 10
Excellent(85 Ratings)

Hotel in Kandy

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Serene Kandy provides flawless service and all the necessary facilities for visitors.

Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.

To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.

When arriving by car, take advantage of the hotel's convenient on-site parking facilities.

The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests.

Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises.

The hotel's daily housekeeping ensures an excellent option for your stay. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. Several chosen accommodations at Serene Kandy have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.

Within specific rooms, a coffee or tea maker and bottled water is conveniently available for your use.

Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers. Start your day stress-free at Serene Kandy as breakfast is made available for you on the premises.

Throughout the day, engage in the entertaining activities available at Serene Kandy. Unwind effortlessly each day by exploring the massage, conveniently situated within the hotel.

Amenities at Serene Kandy

Free WiFi/internet
Free breakfast
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Family friendly
Contactless check-in/out
Cleaning products

Map of Kandy

city location on map

Nearby attractions

Royal Botanic Gardens
3.3 mi
Hakgala Botanical Gardens
27.9 mi
Victoria Park
23.7 mi
Pallekelle International Cricket Stadium
5.6 mi

Available Rooms

Things to know

House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.3 / 10
    Excellent(85 Ratings)
    10 / 10Outstanding·Mar 2026
    Nice stay Kandy with good views and service
    7.6 / 10Good·Feb 2026
    Overall rating: 7/10 We had a mixed, but generally good stay at Serene Hotel Kandy. Here is a breakdown of our experience: • The Room: A big highlight! The room was spacious, held a good standard, and provided plenty of comfort for the whole family. • Location: Excellent. It was very easy to get to the hotel from the city center, which we appreciated. • Breakfast: This was the biggest letdown. At $12 per person, it felt significantly overpriced. The buffet on the first day was quite boring, and the plated breakfast on the second day was equally underwhelming. Service was very slow, which made it quite challenging when traveling with children. • Pool & Rooftop: The pool was unfortunately cold and didn't look entirely clean. We also noticed there was surprisingly little sun on the rooftop terrace during the day. Summary: A solid choice for the rooms and location, but I would recommend skipping the breakfast and finding a local spot instead.
    7.2 / 10Good·Jan 2026
    Good room, spacious and big double bed (king size). OVER PRICED Had kitchen but no utensils at all, not even microwave oven bowl. Asked for utensils but never received. Opened / used shaving kit was kept in room. No room slippers. Rooms had additional bed ( 2+1) but only 2 blankets. Swimming pool at terrace had good view but water was dirty so couldn’t use it. Small car parking 2-3 cars, very small gym. I wont recommend if you are not getting it below ***
    5.6 / 10·Aug 2025
    Our family booked a family room for our trip, but upon arrival, the hotel unilaterally downgraded us to a standard room. To make matters worse, the room had non-functional AC and water issues, rendering it unbearable. Despite complaints, the hotel failed to resolve these problems. After escalating to Agoda, there were no solution, which is unacceptable given the ruined stay. While some people were polite, this incident reveals a pattern of prioritizing profit over guest welfare. Avoid this hotel if you value honesty and basic service standards. A stark reminder to always double-check bookings and document issues while traveling.

    FAQs

    Is parking included with this hotel?

    Parking is not specified as an available amenity at Serene Kandy. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at Serene Kandy. Enjoy the water!

    Is Serene Kandy pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Serene Kandy?

    We found 16 amenities for this rental. This includes free wifi/internet, free breakfast, free parking, air conditioning, and pool.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.