Brook Mollington Banastre Hotel and Spa

Indoor pool, open 6:00 AM to 10:00 PM, sun loungers

In-room safe, desk, laptop workspace, iron/ironing board

Combined shower/tub, free toiletries, hair dryer, towels

6.4Average

(955 Ratings)

"Fabulous"

Marcu

Don't miss out! Price and availability may change

6.4 / 10.0

Average(955 Ratings)

Hotel in Chester

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Pool, TV and more

About this hotel

Victorian hotel with a full-service spa, near University of Chester
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Brook Mollington Banastre Hotel and Spa offers 63 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Brook Mollington Banastre Hotel and Spa

Restaurant

Pool

Non-smoking

Gym

Bathroom

Coffee/tea maker

Bar

Spa

Balcony/Terrace

WiFi/Internet

Garden

Kettle

Laundry services

Sauna

Bath or shower

Children's high chair

Ironing facilities

Free toiletries

Towels

Safe

Desk

Hairdryer

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

13.4 mi

Available Rooms

$$$$

6.4Average

(955 Ratings)

"Fabulous"

Marcu

Don't miss out! Price and availability may change

$$$$

6.4 / 10.0

Average(955 Ratings)

Hotel in Chester

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Pool, TV and more

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

13.4 mi

Available Rooms

About this hotel

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Pool

Non-smoking

Gym

Bathroom

Coffee/tea maker

Bar

Spa

Balcony/Terrace

WiFi/Internet

Garden

Kettle

Laundry services

Sauna

Bath or shower

Children's high chair

Ironing facilities

Free toiletries

Towels

Safe

Desk

Hairdryer

Ratings and reviews

6.4 / 10.0

Average(955 Ratings)

4.0 / 10.0

lthough the front of the hotel in late January looked uninspiring (mainly 70s building with wisteria growing on it), the bar area and lounge were much nicer than we thought. Staff very friendly, and as we had booked for a murder mystery event on the Saturday followed by my wife's birthday on the Sunday, we were given clear instructions about the use of the hotel faciliies, where the murder mystery event would take place / timings and it was a lovely welcome to an upgraded room, complete with small bottle of wine, balloon flowers on the bed and a birthday card from the hotel to make the experience unforgettable. There were a couple of minor issues with the room, which the manager dealt with in a professional manner and left us with the assurance that these would be addressed. Meals and food were very good value, although the breakfast is rather basic (as other reviewers have said). We are both coeliacs, and staff appeared confident when recommending what was suitable for us and guiding us to a hassle free gluten free dining experience. Only slight disappointment was the lack of any gluten free bread for soup or breakfast.

2.0 / 10.0

During our recent stay at the hotel, the double bed was awful, as it was made up of two separate single mattresses pushed together, which was very uncomfortable.

4.0 / 10.0

Pros: lovely staff, £5 uber to Chester centre, big room for 3 Cons: very tired and dated, corridor to room 19 absolutely stank of smoking which drifted in to our room, breakfast was basic

2.0 / 10.0

Room very dated with old furniture, oold carpet & old stained headboard. Breakfast was poor. Not a lot of choice

2.0 / 10.0

No atmosphere in the bar /restaurant area's. Nothing at all going on and it was Christmas. The management wouldnt even put the heating on and the communal area's were freezing. Didnt feel like a nice hotel spa break .more like an hostel. Not a good experience.

2.0 / 10.0

Freezing communal area . No atmosphere and the food was sub standard especially breakfast . No black pud and the bakon was rancid. The staff are ok like but cant turn the heeting on , not great for an overnight spa break . Pool was nice though but thats about it .

2.0 / 10.0

Shower was so dirty - couldn’t use it Bathroom had blood stains all over the wall and door Light switch’s didn’t work Floor was dirty Whole hotel was dated needs a massive clean

2.0 / 10.0

The room windows overlooked a stairwell with rubbish at the bottom of it. The curtains were threaded and mouldy stains on and wouldn’t close properly as not on runners properly. We were phoned the day before to be told as they had a function on we couldn’t dine in the hotel that night. We travelled with our 10 year old son and went there at 8pm to go to our family room. We found out it was directly above the functions and when we phoned about this to reception due to loud noise from disco told would finish around 10pm. It didn’t finish at 10 and we were not able to get to sleep until nearly 12. The rooms are basic and furniture is outdated and very worn.

1.0 / 10.0

Photos are misleading. The main entrance looks like a 1970 council building, tired, old and dirty. Over night a large concreate mound appear. Rooms were tired with very cheap Dunlem fixtures. No glasses in the room, but this is likely to be a safety issue. Room was fair too warm. Opening the window wasn't an option as the noise coming from the car park was loud until 430 in the morning. The car parking lighting was on until 5AM so our bedroom was lit until then and the cheap and nasty black up curtains where not fit for purpose. The bathroom fan would not turn off, solution found for this. I made a massive mistake booking this hotel at £120 per night, it was worth a £10 and I would have enjoyed sleeping in my car. The noise from the other rooms was off the hook and I had the waste night sleep in over 10 years. It is easier to sleep on a Ryanair flight to Benidom stag weekend. The restaurant was close due to a wedding and there were a number of Christmas parties taking place. To be fair I did receive a phone call the day before advising me of this and upon arrival. Check in took 20 mins as the staff had to deal with a number of room booking issues. I wish now that they had turned me away so I could rebooked someone else. The only positive feedback was the staff who were great and all deserve to work in a better hotel. How they do this day in day out I have no idea. The owners need to look after their people and try new revenue schemes. Please do not stay here

4.0 / 10.0

All great except minor points; attention to detail for room extras, small choice on breakfast but perfectly ample, place is a little tired out and they need a lit sign on roadside imo. Staff friendly and attentive.

1.0 / 10.0

Booked for 2 nights as local to Chester zoo & outside of city centre. Travelling alone with young child. The corridor to our room distinctly smelt of cannabis clearly coming from one of the rooms, I did not raise this as felt this was strong enough for the hotel staff to recognise themselves. We had our evening meal on 1st night in the restaurant, the food was not great for the price, and had to move as we were initially seated under a dripping conservatory overhead window. The bar area next to the restaurant was loud and felt rough. I did not feel safe in this environment with my child. We went back to our room but did not sleep due to paper thin walls and the noise being unbearable due to drunken rumblings, banging and music from the room above and a child screaming throughout the night from the same room, understandably. Additionally the mattress had a hole in it the size of a small football. At 6am I raised my concerns with staff and were given a different room for night 2. We had ordered room service for breakfast, this never arrived. We were subsequently offered a complimentary breakfast for the 2nd morning however due to our unsettling experience in the restaurant for our evening meal on the first night I did not wish to put my child in that same environment again and checked out at the earliest opportunity. During our stay it was made known to me that this hotel is a halfway house for local council waiting list and is widely known locally for this. Awful experience.

5.0 / 10.0

Great value for money. Clean and spacious. Would stay again

1.0 / 10.0

Everything was old and tatty

5.0 / 10.0

Good room and did what we need.. Clean and tidy room.. The pool and spa was good

2.0 / 10.0

The whole hotel is in really poor condition. The room was tired and not very clean. Everything is poorly maintained and fusty smelling. The pool had some sort of plastic floor and the water was a weird green colour. The changing room floor is slimy and unclean. Didn't try the food - given the general vibe we thought it safer to eat in town. Generally it just all felt very shabby and not worth the price. Would not recommend and will not be back.

2.0 / 10.0

room was nothing like the photo. Looked like it hadnt been updated since the 80s.

1.0 / 10.0

Booked this hotel as we were visiting chester zoo. We chose it as it had a pool & would be ideal as we have kids. The hotel phoned 10 mins after booking the room and we asked would we have full use of the pool when we got there. So we arrived to be told the pool was out of use for today even though we had a phone call 90 mins before telling us we had full use. The hotel looked clean but had a smell like and older persons house and the decor was still in the 1940s. We had a rubbish nights sleep as some kind of commotion was going on in the room next to us. We got the vibe this place put people up that had been evicted and had nowhere else to stay. The guy must have left the room a million times during the night and everytime the door slammed shut the full room shook and with the bed attatched to the connecting wall to his door the full bed shook like a bomb had gone off. Would not reccomend staying here as it would be cheaper and would probably get a better nights kip sleeping in your car. Breakfast wasnt worth the money also

2.0 / 10.0

The rooms need a complete refurbishment as looks like stuck in the 60s old furniture toilet door falling off beds were so old and bad we left after 1st night booked for 2 nights our backs were hurting sleeping on the beds we left

3.0 / 10.0

Room dated but clean. Unfortunately pool was closed which was reason we chose this hotel. Lovely gardens. Staff were friendly helpful and efficient!

10.0 / 10.0

Fabulous

5.0 / 10.0

Lovely and clean we didn’t eat there but it looked nice and great menu, had a great night sleep

8.0 / 10.0

Stayed here for 2 nights. We had room 8. Very large, spacious room. Some updating could be done, however, everything did the job. Pool was good size and had a small area for toddlers. Only complaint we had was the room was very hot. We stayed during the heatwave, so expected warm weather, but the only opening window was in the bathroom, and upon arrival the towel heater in the bathroom was switched on. If traveling with toddlers please check this, because it is extremely hot and can be a burn risk for little hands. Overall, would stay here again.

1.0 / 10.0

The whole stay was unsatisfactory to be honest. Hotel was out dated and needed a make over. Food and drink was over price and of poor standard We did request and room with double bed but was given a room with 2 single beds pushed together which was not comfortable at all

2.0 / 10.0

Hotel location is very good, staff are very nice but all the rest is terrible- breakfast wasn't good, hotel and rooms were dirty -we changed room, spa facilities needs some upgrades

2.0 / 10.0

We stayed in a triple room with a dog and were all made very welcome. It may have been the fact that we were in a dog-friendly, but the hotel

3.0 / 10.0

Friendly, helpful staff but don't seem to have many. First room we were given (Rm 14), the springs of the mattress were visible under the duvet!! Told the guy on Reception we wanted another room. Mattress was rock hard but no springs (Rm 70). No side lights or table lamps in this room. Shower was great. Quite large walk in shower & rainbiw shower. Tea, coffee, kettle in room. Very basic decor and very basic room. Evening meal was delicious and breakfast was full English, toast, cereals and fruit. Again, very nice. Just a shame about the rooms.

6.0 / 10.0

It was ok, we dont think we will stay again.

6.0 / 10.0

Stayed after a night at the races just to sleep basically. Hotel feels like it needs modernising; room although big was very dated with its furnishings and amenities. It was very hot that day and the aircon was non existent. I also forgot my shampoo and there wasn’t any provided that a lot of hotels do and the toilet had a very old fashioned handle that needed attention when it fell off! Other than that it was an ok bolthole to stay!

2.0 / 10.0

Beds very uncomfortable bath is too small the rooms in general need a major update carpet filthy no air con and TV has no channels

6.0 / 10.0

Room was in need of improvement. Mattress was in need of replacement, and lighting poor. Reception and public areas were good. Swimming Pool good. Breakfast and Evening meals very good.

3.0 / 10.0

Unfortunately im glad it just a 1 night stay. Out dated,poor quality and also used as emergency council accommodation.

6.0 / 10.0

The hotel was conveniently located for the work I was in Chester for. The bed was really uncomfortable and the room i general would benefit from a refurbishment.

4.0 / 10.0

Staff very friendly and helpful. Double bed very comfy, single bed far too soft for an adult, fine for a small child. Rooms would benefit from a deep clean. The building is looking tired (visible bubbling on the walls, discoloured plug holes, tatty bed bases) and needs refreshing. For a spa day I would be disappointed, for a base to explore the area it was fine. The pool was a key factor in choosing this hotel.

6.0 / 10.0

Good

4.0 / 10.0

A nice hotel with friendly staff. A restaurant and bar, a grassed garden area and a large parking area. Rooms Comfortable, with a shower and bath. Minor maintenance issues in our room with loose toilet seat, curtain off of rail and dirty carpets that need sorting.

2.0 / 10.0

Leisure facilities were filthy Walls were paper thin and I had to knock next door and tell them to shut up Beds need new mattresses as they were so uncomfortable and you need more than 1 pillow per bed

4.0 / 10.0

The rooms were outdated and filthy. We had to lay bath towels on the floor to walk around the carpet was so stained and dirty. Curtains hanging down half off their hooks, the mattress had to have been as old as I was. Staff were friendly and the grounds and pool were nice but would never stay there again.

5.0 / 10.0

We had a great weekend at the hotel.really chilled and relaxed will def return and this will be our relaxing retreat!!!! Lovey garden nice hrd working staff cant fault it and will return soon!!!!

1.0 / 10.0

We didn’t stay it was Shockley bad. Manager was rude

3.0 / 10.0

Our stay was ok. We enjoyed sitting in the garden and using the swimming pool. Didnt eat in the restaurant as wasnt much choice so had to order a takeaway. Service was ok. Had to wait a while to be served at the bar. Not enough staff. Drinks extremely over priced, £19.50 for 1 beer and a double gin and tonic. Shocking.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Brook Mollington Banastre Hotel and Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Brook Mollington Banastre Hotel and Spa. Enjoy the water!

Is Brook Mollington Banastre Hotel and Spa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Brook Mollington Banastre Hotel and Spa?

We found 23 amenities for this rental. This includes restaurant, pool, non-smoking, gym, and tv.

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Free WiFi/internet · Pool · Spa

Looking for a Hotel in Chester, this Hotel for $137 per night for your business stay, family stay, couples stay, getaway vacation, on your next trip.

Brook Mollington Banastre Hotel and Spa

Hotel in Chester

Reasons to book

About this hotel

Amenities at Brook Mollington Banastre Hotel and Spa

Map of Chester

Nearby attractions

Available Rooms

Hotel in Chester

Reasons to book

Map of Chester

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Brook Mollington Banastre Hotel and Spa pet friendly?

What amenities are available at Brook Mollington Banastre Hotel and Spa?

Explore similar stays in Chester

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