Grecotel LUXME Kos

Lovely hotel , staying in October outside of any school holidays, so hotel not too busy , plenty of sun loungers, attentive staff, place felt very clean, tidy and well maintained. The all inclusive was excellent, enjoyed working though the cocktail menu. Good dining options, the app was very useful - should promote that more, with QR codes etc.. in reception. Friendly reception, very helpful booking taxis. Few times we got taxi to Kos town, then walked back. All very flat - so easy walking. Booked excursion and went to Zia for sunset in the mountains, which was beautiful. Also managed to squeeze in boat ride to Bodrum, Turkey. Overall really impressed with Kos and would certainly come back and stay at the same hotel. Indoor adult pool in the spa was a hidden gem. If the outdoor pools were a few degrees warmer I’d have swam in them more, but the sea was a little warmer and beautiful, so clear.. happily swam in the sea everyday - hotel is in great spot to enjoy the sea.

Amazing holiday. Family bungalow was perfect for a family of four. Staffs were all welcoming and friendly. Excellent dining options and lovely cocktails.

Food was amazing, excellent options especially for vegetarians. Rooms were old school but comfortable. Cleanliness of the room wasn’t 100 per cent. Each day I had to ask for fresh towels and to change the sheets, it wasn’t done automatically. Staff were exceptional, so helpful and fun and nice to the kids. The lack of air conditioning in the common areas and also the kids club was an issue. Also eating at the pool bar was often extremely hot and there was no air ventilation. The hotel is amazing but they need to work on the lack of air conditioning especially in summer. The rooms were stocked with alot of storage. Lovely atmosphere, the vibe was really relaxed and fun. Amazing guests and overall we loved our stay.

A Disappointing Experience for Guests with Food Allergies We were truly looking forward to our stay at Grecotel LuxMe in Kos, having heard great things about the property. However, our experience was deeply disappointing due to the hotel’s handling of my wife’s severe food allergies. Before our arrival, we made multiple attempts to inform the hotel that my wife has life-threatening allergies to nuts, celery, and gluten (including coeliac disease). Despite this clear communication, the hotel staff did not seem adequately prepared or trained to handle her dietary needs safely. On several occasions, we were told to simply eat from the buffet – something that is absolutely unacceptable and dangerous for someone with severe allergies and coeliac disease. Even worse, her food was sometimes taken directly from the buffet, raising serious concerns about cross-contamination. This approach is not only careless but grossly negligent, and it left us feeling extremely unsafe throughout our stay. As a result, we often avoided meals altogether and felt uncomfortable and anxious during what was supposed to be a relaxing vacation. For a hotel of this caliber, we expected better awareness and accommodation of medical dietary requirements. We strongly urge Grecotel LuxMe Kos to train their staff properly on how to handle food allergies and coeliac disease. If such dietary restrictions cannot be safely managed, guests should be clearly informed in advance, rather than being placed at risk.