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Staybridge Suites Cleveland Mayfield Heights Beachwood by IHG

Top rated by guests

Exterior

Room amenity

Room amenity

Room amenity

Room amenity

8.2Excellent

(1,004 Ratings)

"Great stay here. The staff was professional and friendly and the room was clean."

Koya

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(1,004 Ratings)

Hotel in Mayfield Heights, OH

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Mayfield Heights with free breakfast and area shuttle service
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free weekday breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a seasonal outdoor pool, a meeting room, and dry cleaning are onsite.
Staybridge Suites Cleveland Mayfield Heights Beachwood by IHG offers 123 air-conditioned accommodations with DVD players and safes. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Amenities at Staybridge Suites Cleveland Mayfield Heights Beachwood by IHG

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Gym or Fitness Center

Free parking

Map of Mayfield Heights, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.2Excellent

(1,004 Ratings)

"Great stay here. The staff was professional and friendly and the room was clean."

Koya

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(1,004 Ratings)

Hotel in Mayfield Heights, OH

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Mayfield Heights, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

About this hotel

Hotel in Mayfield Heights with free breakfast and area shuttle service
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free weekday breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a seasonal outdoor pool, a meeting room, and dry cleaning are onsite.
Staybridge Suites Cleveland Mayfield Heights Beachwood by IHG offers 123 air-conditioned accommodations with DVD players and safes. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.2 / 10.0

Excellent(1,004 Ratings)

3.0 / 10.0

Staff was super nice, welcoming. The gentleman who checked me offered options on where my room could be (30s, ponytail). The gentleman who tooo my key the next day, tall, dark complexion, was also very kind and helpful. Rooms were clean, if dated with old TVs and carpet.

4.0 / 10.0

Always a god place to stay

5.0 / 10.0

Clean room, staff and complimentary dinner

5.0 / 10.0

Comfortable setting.

8.0 / 10.0

I loved our suite. The tub had a grab bar and the tub was not slick. The thing I did not like was neighbor that slammed Doors all night.

8.0 / 10.0

Excellent breakfast! Room carpet was dirty & room smelled funny. Great, friendly staff!

10.0 / 10.0

Great stay here. The staff was professional and friendly and the room was clean.

10.0 / 10.0

Juice machine ran watery and dripped. Food options were delicious and variety. Room was clean and quiet.

5.0 / 10.0

When I left my iPad in my room at check out I was contacted by Briana Graham in housekeeping. Briana went out of her way to make sure that it was retuned to me. Please acknowledge her efforts and thank her for me.

6.0 / 10.0

overall Im conflicted about my stay. breakfast was great, and also they do a dinner Monday/Tuesday/Wednesday, which was a great perk. but the housekeeping while even light was not great, we had to go down to the front desk multiple times for things that should have been replenished. staff in general were just not friendly. the room when first go in seems clean but if you look closer especially in the kitchen it’s definitely not as clean as it should be. the mattress also dipped and sank, so was not the best. i loved the location as it was so close for college drop off and was quiet. pool was great. other than the broken ladder. not sure i would stay again.

5.0 / 10.0

Service was good. Breakfast and dinner options were great.

10.0 / 10.0

I would like to give a shout out to the desk clerk Daquan who was extremely helpful. the Social was also a pleasant surprise.

10.0 / 10.0

This is the best hotel suites in mayfield Cleveland ohio. Very clean, decent breakfast and friendly staff.

5.0 / 10.0

We stayed for the Morgan Wallen concert in Cleveland this past weekend. We were only about 25 min. away from venue. Clean, super friendly staff, great atmosphere and close to shopping and food. Super satisfied with our stay!

5.0 / 10.0

I didn’t utilize the food option included in our stay, I had a kitchen, and was visiting family so I didn’t need it, though it looked fine. There were lots of young families, kids galore, having fun and loving it. Not a problem, just happy kids waiting to splash, dash, and play. Yet the evening was quiet and restful.

5.0 / 10.0

The suite was nice and comfortable for three. The staff were very personable and professional. The front desk staff member, Zee, was especially helpful and sincere when upon checkout I let her know about the kitchen sink not draining properly and an issue with the dishwasher. She apologized for any inconvenience it may have caused and immediately credited my bill for the issue.

10.0 / 10.0

Bought my family of 6 here for 2 nights to celebrate my son’s 10th birthday! All he wanted to do was swim! The hotel exceeded expectations! The room was clean and spacious and it was nice and quiet. The kids had a great time in the pool and made lots of friends with other hotel guests! They offer free breakfast and dinner. The dinner wasn’t that great BUT a nice gesture and it was easy to get the kids to run in from the pool and eat quickly. Overall great experience and look forward to returning!!

8.0 / 10.0

Hotel is clean for the most part. Food was satisfactory and decent amenities.

3.0 / 10.0

We stayed here back in April and the stay was great. This stay was just okay. My biggest concern I have is the room we stayed in which was room 101. It had a lot of water damage in the bathroom and in the kitchen and also mold as well. The carpet aligned from the kitchen to the sitting area was completely ripped from the floor. My child kept stepping on something that kept poking him in his foot. Both of my children are immune compromised and the mold from the bathroom and the kitchen was not a good mix for my child who has asthma. Another thing is as soon as you walk in the room you can feel the dampness like it's a breeding ground for mold and other hazardous things to grow. For the most part the food was good but if you are very picky with meat you have to ask the kitchen if they have any other meat besides beef and pork and they will make it for you. It should be more of a variety of meats especially when people come from out of state to visit it should be a questionnaire to fill out through an app or even through text to let the staff know that these types of foods should be offered on these days. Also one of the side doors doesn't close correctly so someone could definitely get in without a key card. Some of the staff seemed a little irritated for whatever reason maybe. I feel some changes could be made to make the place feel a little bit more cleaner like dehumidifiers and even housekeeping doing a more thorough job of cleaning the rooms.

6.0 / 10.0

We had a good night's sleep, the bedding was great. The property is decent, but it would have been so much better if Management replaced the old chairs, dirty, old couches in the suites, and washed or replaced the curtains, which were filthy. The staff was great. The hotel just needs some serious TLC from Management.

6.0 / 10.0

Someone needs to train the housekeeping staff how to clean behind the doors in the bathrooms + other areas. Obviously, no one inspects their work. Stayed there both times now for a total of six nights and the poor housekeeping is the reason why I'm not returning. Breakfast bar was nice.

1.0 / 10.0

This hotel is the worst hotel I have ever stayed at. Guys I'm not a fancy guy, but this was terrible and the customer service is way off and how they treated my wife. We got in and there was a mold, humid, gross smell in the room. Upon going to the front desk and reporting, they offer my wife a spray bottle that would help with the smell. And stated "this has never happened before". We left the hotel and called hotels.com to help. Customer service with Hotel.com was fantastic and called the hotel to change our room. Because they had said they could not do anything because I booked through a 3rd party. That said, came back to hotel and the front desk took me to 3 different rooms to check and see if the smell was better in those rooms and it was the same. Horrible, gross, unclean and just dirty rooms. After checking other rooms we got one that had a better smell but still was not ok. Not asking for a 5 star hotel, just a decent, clean place to stay with family. My recommendation for the price I paid for 2 nights, which was CRAZY and the service, not worth it. Not good. Don't recommend. Would say hot Breakfast was not bad. After our stay checking out I was standing for 10 minutes in the front desk and nobody came to check me out. After I left they ask me how was my stay and I reported the same thing as I'm putting in this review. They said they would give me a discount, but the same thing as it's through a 3 party they can't. RIGHT!!! Convenient. NOT RECOMMENDED AT ALL

5.0 / 10.0

The hotel Staybridge suites was excellent. Very clean, updated, comfortable bed with a sofa as well. The best part was the free breakfast. Krisha was the person that worked with a couple of others to prepare a delicious breakfast every morning. She was so sweet, provided excellent customer service and greeted us like we were family every morning. I was shocked at the healthy choices. They served healthy foods, like oatmeal, eggs, blueberries, cranberries, strawberries, yogurt, fresh fruit, sausage and bacon. Hash brown potatoes and sweet potatoes. Croissants and sweet bread. Fresh orange juice coffee and tea. I can go on and on about the food. So many choices and all you can eat. This saved us so much money. We ate enough for breakfast and lunch.

10.0 / 10.0

Great stop on our way to Tennessee

10.0 / 10.0

The rooms were very clean and the stay was very peaceful

6.0 / 10.0

Decent stay for families. Only one elevator and it was VERY slow. The door to my room didn't close so I had to shove it ever time I left my room. The staff was extremely friendly and the check-in and checkout process was quick.

4.0 / 10.0

The hotel was very nice. Room was clean and had everything we needed. The bed was a bit too soft for us, but that’s a personal preference. The pool area is so nice! Clean and comfortable. Staff were super kind and helpful. Only complaint was the smoking area right in front of the doors, not a fan of walking through smoke. Oh and the garbage cans in the public area were overflowing. We would definitely stay here again if we were in the area.

6.0 / 10.0

The hallway carpets were stained and dirty, and trash from rooms was left in the hallways for extended amounts of time before being picked up. In my room, the floors that were not carpeted were sticky, and had dirt on them. Water pressure in the shower was extremely low, and there were dried substances on the walls (in the room and in the hallways). The breakfast was substandard, with most of the hot offerings being cold and the French toast being hard and stale. The floors, seating and tables were dirty and sticky, and when "cleaned" by the cleaning lady, remained dirty. For the money I paid to stay here, I was very unimpressed. Won't stay here again.

10.0 / 10.0

They had dinner and happy hour a few nights we were there! Very nice!

8.0 / 10.0

Needs some updating in some areas. Fixtures in the bathroom, paint, etc. Room clean, bathrooms clean. Great for our family of 6

3.0 / 10.0

Disappointing that free breakfast was not well serviced and ran out of plenty of options.

10.0 / 10.0

nice and easy

2.0 / 10.0

Don’t stay here! We got there Sunday afternoon and I think there was a block party going on at the hotel. At least 60+people at the pool area (pool outside) grilling swimming.. no room for anyone else. First night room was cool. Second night room temp wouldn’t go below 74 even though we were told to set it at 65. Screaming and yelling in room next to us until 4:00am. Wouldn’t go back if they gave me free rooms. Don’t go!

2.0 / 10.0

Got a phone call one day before vacation that the hotel was over booked. They were supposed to make accommodations for us at another hotel and send a confirmation email, but we never received a. Email

10.0 / 10.0

Great place!

10.0 / 10.0

It was comfortable. We got a great night sleep.

5.0 / 10.0

The visit could not have been improved upon in any way.

8.0 / 10.0

Nice!

8.0 / 10.0

Great location and friendly staff

1.0 / 10.0

I checked in and had to run out for The Barry Manilo

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