"Centrally located safe and comfortable property. Amazing Breakfast included in my stay. So many food and shopping options around. Right next to Gallaries Lafayette mall and several metro stations. Gre..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this vacation rental
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a refrigerator, as well as a stovetop and a dishwasher. Other amenities include premium bedding, laundry facilities, towels, and bathrobes.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
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Top rated by guests
8.2Excellent
(1,839 Ratings)
"Centrally located safe and comfortable property. Amazing Breakfast included in my stay. So many food and shopping options around. Right next to Gallaries Lafayette mall and several metro stations. Gre..."
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a refrigerator, as well as a stovetop and a dishwasher. Other amenities include premium bedding, laundry facilities, towels, and bathrobes.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Laundry
Dishwasher
TV
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
8.2 / 10.0
Excellent(1,839 Ratings)
2.0 / 10.0
This is not a 4 star hotel. The place smelled like mold. the carpets were dirty and the lighting in the room was horrible. We were stuck in an inside room when I requested a balcony and you would think since we had a long stay reservation the room would be better. The only good thing is that it was close to the galleries Lafayette. Do not stay in this hotel.
5.0 / 10.0
Great location, room spacious with much better kitchenette than expected (not that we used it), staff, cleanliness etc all great. Breakfast room in basement/dreary, but food itself fine. There are a couple of cafes nearby, would probably go there next time. Traffic free zone, so very quiet. On top of Metro station and lots bus options very close. Opera Garnier a short walk. Would use again- especially for short stay.
1.0 / 10.0
They did not clean the room, I begged them to clean it for days! At least to give new towels. They only cleaned the room once ( I was there for 7 nights)
4.0 / 10.0
The location is great - close to busses and metro, restaurants very close, a supermarket around the corner. We enjoyed the fridge and used the microwave. The beds were super comfortable.
One challenge was the temperature of the room. As we were unsuccessful in turned down the thermostat, the asked at the front desk if they would do it. They said they would send a technician. We asked 3 different times and still the room was to warm. Thankfully we would open the window.
We stayed 9 nights so our room was cleaned every 3 days. Luckily there was a housekeeping lady on the floor in the morning so we could get toilet paper... as it was not replenished.
Other than that, we enjoyed our stay and we would come again!
5.0 / 10.0
Great area
4.0 / 10.0
Clean room , good helpful staff, great location for shops and transport
4.0 / 10.0
Bed was too hard
2.0 / 10.0
Frankly the location is great but the service is very bad. That do not make cleaning every day. You must ask towels, toilet paper and soap if not they don’t give you. They promise clean and only clean 1 times in 7 days.
1.0 / 10.0
Poor service and disappointing stay
We stayed at Residhome Opéra for 4 nights (1+3), but unfortunately the service and experience were very disappointing.
At check-in(9/17/25 Afternoon), although we had requested two twin beds, we were given a double bed. When we raised the issue, the reception staff (Woman and another male colleague) said there were no available rooms and told us to email the manager, without offering any apology. The male staff member even replied “I don’t have a name” when we asked, and made an unnecessary comment about our previous trip to Amsterdam.
The next day, we were told it might be possible to change rooms, but the communication among staff was very poor. Even though we confirmed with the night shift that we would stay in the same room, the receptionist later claimed she had tried to reach us to move us. Throughout our stay, she repeatedly avoided eye contact and never greeted us, which made the experience even more uncomfortable.
Besides the service, the facilities were outdated: very poor soundproofing, an unstable shower head, and constant street noise all night. And there was some dust on the side table even after cleaning.
Overall, the lack of professionalism at the reception, combined with subpar facilities, made this one of the worst hotel experiences we’ve had.
3.0 / 10.0
The room was rather small with I sufficient space for luggage space. However the small
Kitchen was nicely provided with utensils.
10.0 / 10.0
Centrally located safe and comfortable property. Amazing Breakfast included in my stay. So many food and shopping options around. Right next to Gallaries Lafayette mall and several metro stations. Great service by Sofia and Ghani at front desk and Maryam in the breakfast area. Recommend this hotel for anyone looking to stay and walk around in Paris.
2.0 / 10.0
HVAC broken, hot rooms, very inconvenient and uncomfortable 4-day stay! We slept on a studio room with one bed for 3 people! I'm very disappointed to Fatima and Sofia who promised me a refund for downgrading my reservation from a family room to a studio! I prepaid for this reservation 2 months ahead & was promised to be refunded, but it's been almost 2 weeks and I'm just getting a runaround of my refund. Unfair and unacceptable!! I need my refund ASAP!
8.0 / 10.0
The property is well located for the Metro and shopping, very central to everything. The staff were all friendly and helpful and the room was nice and big. The room was in need of some maintenance due to wear and tear and on our last day we had a leak through the ceiling, it was quite bad and we needed to use a saucepan to collect the water. We were on the 3rd floor so likely the bathroom above us leaking through. We reported it and the staff seemed unconcerned as if it was expected, as we were checking out anyway it didn’t matter to us. But f this had happened on the first day we would have been much more bothered by it.
4.0 / 10.0
The residence was probably nice when it first opened, but it now needs a full renovation.
Do not rely on the pictures, the AC does not work properly, the air dryer is almost broken, the fan is full of dust, and the walls and amenities are generally in very poor condition.
I had to sleep on the sofa bed in the executive apartment because we were traveling with our kids. The sofa had a hole in the middle and the armrests were completely damaged.
I have stayed in other Residhome properties in the past, but this one was by far the most unpleasant experience.
Night staff was nice when we check-in but he was alone and couldn’t help for fixing the AC, and try to help as he could. We had a nice lady doing our check out too.
Just be aware when you book your stay that it’s not a 4 stars residence and expect nothing.
10.0 / 10.0
Great location
10.0 / 10.0
Friendly staff , Has AC , Clean Hotel
8.0 / 10.0
Larger room which worked for a family, location is great, neighbourhood has some unique characters at times. Overall satisfied with our stay here
2.0 / 10.0
We had a very disappointing experience at this hotel.
When we checked out, the staff at the counter promised to process a refund, but unfortunately, no one has followed up with us.
On our first day and until the afternoon of the second day, we did not have running cold water in the shower. It took a technician’s visit to finally fix it. On top of that, the air conditioning was not working throughout our stay, and we had to rely on manual fans, which was very uncomfortable.
We sincerely hope that hotel management takes these issues seriously and improves their services for future guests.
July 11-13
6.0 / 10.0
Central location, close to shops, metro, grocery’s, food and a lot of choices.
Our bathroom had a bad sewer smell from the sink that made the room stink, and the AC doesn’t work.
3.0 / 10.0
Lobby and reception experience was great. Location is excellent. The room was terrible - an attic room with half the ceiling angled beams to bang your head on when getting out of bed; a shower with no grab handles making it risky to get in and out of; very inefficient air conditioner (we called on this and got an inefficient portable fan to 'help'). Not a comfortable room but it did have a refigerator!
2.0 / 10.0
We did not get the room we had ordered but a smaller one which only had one bedroom vs the two bedrooms we had ordered. This was admitted by the staff. We complained several times incl the day we arrived but nothing happened. We were just told the manager would come the next day it later. A foldout bed was added but the mattress was poor and our kids had sore backs every morning. There was no dishwasher - instead they gave us a washing up tub and a brush for manual washing. The general state of the apartment was poor - not well maintained. The daily cleaning was not very thorough. The AC did not work well. The TV in the bedroom did not work. The location is very central with good access to metro/trains. It’s a dodgy neighborhood in the evening with a lot of homeless people gathering and I don’t recommend walking alone late in the evening.
8.0 / 10.0
Nice room, but a repair to a clogged bathroom sink was never completed properly despite multiple requests. Air conditioning broke one night. Elevator was out for a day. All minor problems, but several of them, all attended to rather casually.
4.0 / 10.0
Bathroom sink stinks like rotten eggs. Other sink hardly drains. No toilet paper when arrived. Fresh wet yellow stain on pillow. Asked to change rooms, cannot, they were “fully booked”. Unacceptable for the price paid per night.
3.0 / 10.0
The only positive thing about the hotel is that is in a very central area. But over all the rooms are hot, the staff barely helps and saids hi & they barely help the guests with information.
2.0 / 10.0
Does not look like the photos. Our room had holes in the wall. The bathroom smelled like pee. No A/C anywhere. Promised a fan and never delivered. It was absolutely horrible. Avoid at all costs.
1.0 / 10.0
Room not ready at the check in time.
Air conditioning was not working during canicular days.
No soap and no refills after many demands.
Moldy stains in the bath tab.
Missing light in the bathroom.
One of the elevators out of order.
Poor cleaning standards everywhere.
6.0 / 10.0
Easy, check-in, courteous, professional staff. Room not in best shape. HVAC not adjustable and was too warm. Fridge never cooled down. Sliding doors between rooms incredibly difficult to move. Location was great.
4.0 / 10.0
the cleaning level is not so good in the tiolet part
10.0 / 10.0
Very convenient, located next to large shopping area (Printemps, Galeries Lafayette), supermarket (Monoprix) and next to transportation (RER E, Gare St Lazare to go to Normandy). Our room was great for travelling with teens (separation between rooms). Didn't seem to be able to adjust the AC but it was relatively ok still. Staff was friendly and accommodating. We were able to check in early to rest after a long transatlantic flight. Easy to access from CDG airport with RER B and RER E.
2.0 / 10.0
BEWARE! The pictures shown are NOT what you get. The wallpaper is peeling from the walls
In the hallways, including holes and carpet is unsecured and disgusting. The rooms smell musty and the air conditioner does not get cold. The bathrooms are FULL OF MOLD AND MILDEW and rusty. The baseboards are coming apart, thresholds are missing pieces just like the cabinets, doors and furnishings. He had a creamer for our coffee that was spoiled. The portal ac was completely full of dust and filter never cleaned. Curtains were full of stains. They gave us a choice of three rooms when we complained that the one they gave us looked nothing like the pictures and they said only two rooms in the hotel look like the pictures. They deceived us. Manager (a woman) was condescending and did not provide any alternative other then the three disgusting rooms we had to choose from. I will never stay at that place again. TOTAL SCAM!!!
6.0 / 10.0
The hotel met our basic needs — it was clean, had functioning air conditioning, and is in a convenient location for exploring the city. However, our experience was affected by a few service and maintenance issues. Housekeeping was inconsistent, and it took multiple requests over two days to receive essential items like toilet paper and towels.
The property itself is showing some wear. Our room had a broken shower head that impacted water pressure and a non-working safe, neither of which could be fixed during our stay despite reporting them.
The area around the hotel felt fine during the day, but it did feel a bit uneasy after dark. Overall, the hotel was sufficient for a short stay, but with some improvements to service and upkeep, it could be much better.
4.0 / 10.0
Towels are dirty ..We want to change but they gave same dirty Towels..
1.0 / 10.0
This is the worst hotel I ever stayed. NO existing customer service. The condition of the room, and their willingness to take care is horrible. A/C broke down and they did not care at all. Also conditions of the room, bathroom mold, and so much other details on the entire room. I addressed all this to the, and not even a moved to make it right. I really fell the stole my money.
1.0 / 10.0
The worst hotel in the entire Paris!
10.0 / 10.0
Central area. Around this place has shopping, galleries, restaurants. The only problem was homeless in the streets. They are quiet but the urinated on the sidewalks and the entrance of the metro station.
3.0 / 10.0
Great location, hotel was clean, staff friendly, room far bigger thank we were expecting, got early check-in, ALL GOOD until we got to the room. the reason for the lower rating was simply that it was a 30C day that day & when got into the room the temperature was 28 (in the room) & the A/C was NOT on. After setting it to 22 & making sure it was on, 5 hours later is was still at 27.5, clearly not working. We let the front desk know & they sent a maintenance person up who did nothing but lower the thermostat temperature to 15, which did nothing. Opened up the windows once the sun went down & eventually cooled to about 25C by morning. Not the best sleep to say the least. Mentioned it to the guy at check-out the next morning &, although he did apologize, nothing else really offered. Too bad because we were super impressed with everything else there..............
8.0 / 10.0
This property had a very strange room layout. It was 2 stories with a steep winding stair case to the actual bed room. As Seniors, we had some difficulty maneuvering a large suitcase up the stairs. We had to be very careful walking since there was a rough area that scratched ankles.
I would not stay there again for that reason.
4.0 / 10.0
The rooms were dated and small. Paint was peeling off the walls. There was no air conditioning. It was very loud outside the room at all hours of the night. The TVs didnt work. The trash cans were broke inside the rooms.
1.0 / 10.0
This place is a disaster
Rooms are not cleaned daily
The place is old and looks dirty
Staff is rude and not helpful
Furniture is in poor condition
Elevator is a disaster
The only good thing is the location
10.0 / 10.0
It was in a great location. Very clean and all the staff was friendly and attentive.
FAQs
Is parking included with this vacation rental?
Parking is not specified as an available amenity at Residhome Paris Opéra. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is Residhome Paris Opéra pet friendly?
Yes! This vacation rental is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Residhome Paris Opéra?
We found 7 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and laundry.
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