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Crowne Plaza Festival City by IHG

Top rated by guests

Serves lunch, dinner, and brunch

View from room

Suite, 1 Bedroom (Waterfront View) | Minibar, in-room safe, desk, soundproofing

Minibar, in-room safe, desk, soundproofing

Exterior

9.4Outstanding

(986 Ratings)

"Everything was perfect... the staff was very friendly, they strive for an excellent stay, the hotel claims to be 5 stars but deserves much more, easy access to all the places of interest, mall, restau..."

Martin

Don't miss out! Price and availability may change

9.4 / 10.0

Outstanding(986 Ratings)

Hotel in Al Sharjah

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with a full-service spa and free valet parking
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and free train station pick-up. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Crowne Plaza Festival City by IHG offers 316 accommodations with minibars and safes. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Amenities at Crowne Plaza Festival City by IHG

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Free parking

Map of Al Sharjah

city location on map

Nearby attractions

The Dubai Fountain

The Dubai Frame

Marina Walk - Dubai

Dubai Aquarium & Underwater Zoo

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

9.4Outstanding

(986 Ratings)

"Everything was perfect... the staff was very friendly, they strive for an excellent stay, the hotel claims to be 5 stars but deserves much more, easy access to all the places of interest, mall, restau..."

Martin

Don't miss out! Price and availability may change

$$$$

9.4 / 10.0

Outstanding(986 Ratings)

Hotel in Al Sharjah

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Al Sharjah

city location on map

Nearby attractions

The Dubai Fountain

The Dubai Frame

Marina Walk - Dubai

Dubai Aquarium & Underwater Zoo

Available Rooms

About this hotel

Luxury hotel with a full-service spa and free valet parking
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and free train station pick-up. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Crowne Plaza Festival City by IHG offers 316 accommodations with minibars and safes. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.4 / 10.0

Outstanding(986 Ratings)

5.0 / 10.0

Everything was immaculate All the staff were friendly and welcoming The front desk staff are the gem of this hotel especially Khalid and Maryam My favourite hotel in Dubai Coming back soon

3.0 / 10.0

Need renovation desperately especially rooms

10.0 / 10.0

Everything was perfect... the staff was very friendly, they strive for an excellent stay, the hotel claims to be 5 stars but deserves much more, easy access to all the places of interest, mall, restaurants, supermarkets, taxis, metro, beautiful views... the conclusion the best trip of our lives and without a doubt when I return I will stay again at Crowne Plaza Festival Dubai, worth every penny invested... thank you!

10.0 / 10.0

NA

8.0 / 10.0

House keeping staff smells bad

10.0 / 10.0

Could use more food options in the hotel, but if you don’t mind a short walk, the mall has so much to offer.

5.0 / 10.0

The facilities were a bit outdated, but overall it was a good place for a family trip.

10.0 / 10.0

The place is beautiful and clean.

10.0 / 10.0

Friendly staff. Thank you all.

10.0 / 10.0

We had good times

3.0 / 10.0

Breakfast was bad.

5.0 / 10.0

I really enjoyed my stay at Crowne Plaza Festival City. The location is great—right next to the mall and close to the airport. The room was clean, comfortable, and had a nice view. The staff were friendly and helpful. Breakfast was tasty with lots of options. The pool area was also very relaxing. I would definitely stay here again.

10.0 / 10.0

Best breakfast and staff on the planet. I love this place

10.0 / 10.0

Stopped here many times, brilliant as usual

10.0 / 10.0

The Staff particularly in Zaytoun were fantastic especially Joanna. The one serious negative was that when I asked about an accessible room (I am disabled and find it difficult and dangerous to climb into the bath to use the shower) I was made aware that they only had separate showers in the premier or suites room options which I cannot afford

8.0 / 10.0

extremely friendly people

4.0 / 10.0

POOR MANAGEMENT at the breakfast

5.0 / 10.0

Great place. Connected to Mall directly

5.0 / 10.0

Perfect

5.0 / 10.0

Perfect in all details Clean ,quiet , wide rooms with comfortable beds . The front are so helpful and fast This is the third time to stay here

4.0 / 10.0

Everything was good except shower.

10.0 / 10.0

Best hotel

10.0 / 10.0

Great hotel well located & a good wall

10.0 / 10.0

We had a wonderful stay at the Crowne plaza in Dubai! Everyone was nice, welcoming and friendly. Will return again

10.0 / 10.0

Great stay

5.0 / 10.0

Stayed for 2 nights after visiting family in Dubai. Arrived early which didn’t seem to matter as we were checked in immediately. Very friendly and helpful staff, the room with view over the creek was amazing and extremely comfortable. The pools were brilliant and clean. Good location if you want shopping, it’s next to festival mall. Great break all round 😎

10.0 / 10.0

Best breakfast buffet on the planet. Staff are top quality.

10.0 / 10.0

Property is in a good location.

2.0 / 10.0

Other than the location being good, I wouldn’t recommend. We were told by Crowne that breakfast would be available for the first two mornings at the Intercontinental Hotel next door. What wasn’t made clear was that the room actually came with breakfast for three and not just for two. Something was destined to go wrong and it did! We paid for one additional breakfast on the first day of our five day stay at Crowne. We notified management of the issue the next morning. Yet, our Check Out was delayed and flight almost missed on account of management’s inefficiency to refund the 145 AED in a timely manner. The hovering waitresses at Crowne also made the mealtime experience very uncomfortable as you felt rushed so they could clear the table. Plus, the food was just ok compared to the other hotel. We also never got towels for 3 and constantly had to call down for the extra towels. Crowne does NOT have microwaves. Also, your travel power adapter may NOT be compatible to their outlets and the outlets are in obscure areas if compatible.

8.0 / 10.0

Had a very enjoyable stay at Crowne Plaza, Festival City. Festival City itself is served by a small boat to and from Creek harbour and then a walk to Creek metro station. It would be better if the green metro line was connected all the way to this part of Dubai. The hotel itself was very good. The only slight negative is that breakfast options are not as extensive as other hotels, I have stayed in, when in Dubai. However, buffet dinner at the Anise restaurant is out of this world. The hotel staff are all super friendly and really cannot do enough for guests. I would not put anyone of staying here as its very convenient for Festival City mall if you want to eat out or go shopping.

8.0 / 10.0

Family friendly

8.0 / 10.0

This is an excellent hotel. The bad side is that it has a sewer smell that goes in and off. Staff have managed to clean, but then comes back unexpectedly. An engineering mess.

8.0 / 10.0

Fair value-no grumbles

10.0 / 10.0

Absolutely loved everything and that it’s connected to the mall…Bonus!!!

5.0 / 10.0

Always love staying here

5.0 / 10.0

Always love staying here

10.0 / 10.0

I had the pleasure of staying at the Crowne Plaza Dubai Festival City, and my experience was nothing short of exceptional. The moment I stepped into my room, I was struck by the tasteful finishings and practical design. The spacious corner office with large windows offered breathtaking views of the city, perfectly blending business and leisure. The climate control system was highly efficient, maintaining a comfortable temperature throughout my stay. I appreciated the smoke-free environment, a significant plus for health-conscious travelers like myself. The hotel's amenities and services were top-notch, catering to both business and leisure needs. From the modern fitness center to the excellent dining options, every aspect of my stay was welltaken care of. The location, connected to the Dubai Festival City Mall, offered unparalleled convenience for shopping, dining, and entertainment. What truly stood out was the exceptional service from the friendly and attentive staff. They went above and beyond to ensure my comfort and make my stay unforgettable. I highly recommend the Crowne Plaza Dubai Festival City to anyone visiting Dubai. Its perfect blend of style, comfort, and convenience makes it an ideal choice for both business travelers and leisure seekers. Rating: 5/5 stars.

10.0 / 10.0

The staff working are so amazing and make the stay pleasant.

10.0 / 10.0

The crown plaza is an amazing hotel, and I highly recommend it's anyone who is traveling to dubai

8.0 / 10.0

Staff at best were indifferent. Bathroom facilities and layout was poor. No real outlet for evening meal in the building but nearby mall was good for food.

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