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Napa Mermaid Hotel & Suites

Top rated by guests

Indoor pool, outdoor pool, open 9:30 AM to 6:30 PM, pool umbrellas

Junior Room, Sea View | Living area

Couples treatment rooms, sauna, hot tub, steam room, body treatments

Standard Double or Twin Room, Partial Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Room, Sea View | Bathroom | Rainfall showerhead, eco-friendly toiletries, hair dryer, bathrobes

9.2Outstanding

(622 Ratings)

"Room was very wide. Breakfast and dinner excellent with every night a different theme. In a walking distance to the city center and almost in front of a beautiful beach"

Mattia

Don't miss out! Price and availability may change

9.2 / 10.0

Outstanding(622 Ratings)

Hotel in Protaras

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Suburban hotel with 2 restaurants and a full-service spa
This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite.
Napa Mermaid Hotel & Suites offers 150 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 15 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Napa Mermaid Hotel & Suites

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Free parking

Map of Protaras

city location on map

Nearby attractions

Monument of Peace

Parko Paliatso Luna Park

Ayia Napa Monument

WaterWorld Themed Waterpark Ayia Napa

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

9.2Outstanding

(622 Ratings)

"Room was very wide. Breakfast and dinner excellent with every night a different theme. In a walking distance to the city center and almost in front of a beautiful beach"

Mattia

Don't miss out! Price and availability may change

$$$$

9.2 / 10.0

Outstanding(622 Ratings)

Hotel in Protaras

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Protaras

city location on map

Nearby attractions

Monument of Peace

Parko Paliatso Luna Park

Ayia Napa Monument

WaterWorld Themed Waterpark Ayia Napa

Available Rooms

About this hotel

Suburban hotel with 2 restaurants and a full-service spa
This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite.
Napa Mermaid Hotel & Suites offers 150 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 15 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.2 / 10.0

Outstanding(622 Ratings)

5.0 / 10.0

Lovely hotel with great views. Good access to the beach and a really nice evening bar with live music. Bit of a walk to town

5.0 / 10.0

Very nice and service minded staff. Recommend this hotel.

5.0 / 10.0

We had an amazing stay. The hotel was a wonderful experience. The staff was super polite and so helpful with our two young children ages one and four the food was amazing. The pool and the proximity to the beach and shopping was all within walking distance with our stroller, the meals were fantastic and very Perfect for what we need for our young family.

10.0 / 10.0

Room was very wide. Breakfast and dinner excellent with every night a different theme. In a walking distance to the city center and almost in front of a beautiful beach

10.0 / 10.0

Εxcellent staff,excellent position .Clean and safe

5.0 / 10.0

Our stay at Napa Mermaid was excellent. Beautiful decorated rooms nice view from balcony close to the beach and to the centre. Service top. Food really nice selection. Will return there.

8.0 / 10.0

Lovely premium rooms at the side of the property.

5.0 / 10.0

A superb hotel with a fantastic location. However, the rooms would benefit from being vacuum cleaned from time to time instead of floors just being washed as it just pushes around dirt like hairs etc. Very delicious breakfast with lots of options to choose from. Very service minded and helpful staff whether at the reception, the pol bar or in the restaurant. Overrall condition is as expected and we would like to come back again.

5.0 / 10.0

Beautiful hotel, super-maintained and very clean, with super-friendly staff who make you feel pampered. The facilities are very good, with a full breakfast. It's right across from a wonderful beach. I'm also grateful that we went to celebrate my husband's birthday and they made me feel so welcome. I highly recommend this hotel.

5.0 / 10.0

I enjoyed my stay, luckily i could get the requested room, as a vegetarian there and a view options for dinner, the staff is friendly and helps out with special meal requests. A point for improvement would be to ban smoking in the restaurant area, even if it's only outside allowed i was disturbed and could see other guest shifting inside because of a heavy smoker as well. Overall i can recommend the hotel, everyone you get in contact with is friendly, helpful and willing to support.

10.0 / 10.0

Like: staff very helpful and friendly, hotel was very clean and nicely decorated; great value for the facilities and quality of the hotel. Improvements: lifts were very slow; luggage room not very secure.

8.0 / 10.0

The hotel was nice but not like in the picture, I had sea view, but the hotel is not on the beach, is a little bit fare

5.0 / 10.0

We stay only for one night but everything was 100% in order. Nice service and clean rooms .

5.0 / 10.0

It was a fabulous property very clean superbly located. Great cocktails at the sea view terrace bar. In room dining and the breakfasts were great too. Reception staff was super helpful. Beach and supermarket two min away. We had the room with plunge pool and were very happy with everything.

5.0 / 10.0

Fantastic stay with one of the most service minded staff I've had. Really good food and overall a very nice stay, will definitely come again.

4.0 / 10.0

Bra hotel

10.0 / 10.0

Excellent hotel with amazing staff who couldn't do enough to help and always greeting you With a smile. The hotel is walkable to the centre but also a bus stop outside the the hotel. Food was excellent

10.0 / 10.0

Great hotel with friendly service. Excellent breakfast buffet. Walking distance to a beautiful beach.

10.0 / 10.0

Have stayed here five times and will no doubt stay again. Wonderful hotel, set on the edge of Ayia Napa, just a hop from a beautiful beach and stunning coastline, and a short drive from Cape Gkreko and the Protaras area. The staff are second to none, from reception to restaurant to housekeeping. Excellent buffet breakfast and themed dinners. However, vegetarian options are limited, but they are very happy to prepare something special to order. Love love love this hotel.

8.0 / 10.0

Hotellobby is spacious and nicely decorated. Front desk staff is friendly and helpful. Even in low season (november) an effort is being made to offer some entertainment (live music) in Elia restaurant, which is open until late. A downside is (is you must mention any), the hotel is a 15 minute walk away from an area with more restaurants and bars. That being said, the busstop is only a few minutes away. Not much to complain about the room, it is of good size, bathroom and balcony as well. A minor inconvenience was that tv-channels were not available ('No signal' error) most of the time. Normally no problem, but with the US elections it was, like I said, a minor inconvenience. Unfortunately I did not use the spa facilities, since I found them way too expensive for what I'm used to pay in Thailand. A suggestion I would like to make is to offer the guest, who happens to have his/her birthday whilst staying at the hotel, a small gift. No matter what, may only be a few euro's worth, but that would make the smile after staying here even bigger.

10.0 / 10.0

Excellent hotel

10.0 / 10.0

Really enjoyed my stay at the Mermaid, it has good facilities, great breakfast, lovely pool and a well equipped gym. The restaurant has live music each night which was excellent. Definitely stay again

10.0 / 10.0

A very nice modern stylish hotel.

4.0 / 10.0

Nice hotel and comfortable room. Good breakfast, but the buffet dinner was mostly the same every evening and under Asia night there dere no asian dishes. Few alternative on fish and seafood.

4.0 / 10.0

Nice hotel and comfortable room. Good breakfast, but the buffet dinner was mostly the same every evening and under Asia night there dere no asian dishes. Few alternative on fish and seafood.

5.0 / 10.0

We are her to get some sun, and we did. Location next to Grecian Bay is great, a nice a cosy common beach with very clear water and possibility to jump from the cliffs. Hotel service was excellent, very friendly and service minded. Gym and spa also great as well as the padel court. We used these facilities frequently. Breakfast great. Really not much to complain about, maybe the big road between hotel and the beach, but diffucult to do anything about. Highly recommended.

5.0 / 10.0

We are her to get some sun, and we did. Location next to Grecian Bay is great, a nice a cosy common beach with very clear water and possibility to jump from the cliffs. Hotel service was excellent, very friendly and service minded. Gym and spa also great as well as the padel court. We used these facilities frequently. Breakfast great. Really not much to complain about, maybe the big road between hotel and the beach, but diffucult to do anything about. Highly recommended.

10.0 / 10.0

A relatively small but classy establishment. The staff were absolutely charming and wonderful down to the last person. There is a very good gym for both cardio and weight training. I used the spa for a facial and massage and the staff were wonderful and provided a really top notch experience. A very very extensive buffet breakfast, though it is the same options every day, and there are 2 restaurants for dinner, with lots of very high end fine dining options within a short distance. I found my whole experience there relaxing and pleasant.

5.0 / 10.0

We stayed in the grand suite and it was great. The staff is so helpful. The beach by the hotel is really good.

5.0 / 10.0

We stayed in the grand suite and it was great. The staff is so helpful. The beach by the hotel is really good.

10.0 / 10.0

great

5.0 / 10.0

Perfect as always ! Really nice staff always here to help. The Junior Suite room is awesome. Nice pool and facilities, everything is clean and calm. Can wait to come back at Napa Mermaid. See ya ! ✌

5.0 / 10.0

Perfect as always ! Really nice staff always here to help. The Junior Suite room is awesome. Nice pool and facilities, everything is clean and calm. Can wait to come back at Napa Mermaid. See ya ! ✌

10.0 / 10.0

Very nice hotel in front of the beach

10.0 / 10.0

Very nice hotel in front of the beach

5.0 / 10.0

Hotel was really clean and comfortable. Rooms were cleaned properly everyday, environment was clean and beautiful. Also the pool area was nice. Breakfast was fresh and there was alot of choices. Also it was nice you could ask the chef make an omelette etc. Staff was very helpful. Helped us rent an atv and got us taxi to the airport. I would recommend this hotel if you visit Agia Napa.

5.0 / 10.0

Hotel was really clean and comfortable. Rooms were cleaned properly everyday, environment was clean and beautiful. Also the pool area was nice. Breakfast was fresh and there was alot of choices. Also it was nice you could ask the chef make an omelette etc. Staff was very helpful. Helped us rent an atv and got us taxi to the airport. I would recommend this hotel if you visit Agia Napa.

10.0 / 10.0

Very nice, quietly located hotel on the edge of Aya Napa. Super breakfast, nice rooms, great pool with plenty of sunbeds and a view of the sea. Small beach and the Bridge of Lovers as well as the centre of Aya Napa are within walking distance. Plenty of parking spaces available, about 40 minutes' drive from Larnaca Airport.

10.0 / 10.0

Very nice, quietly located hotel on the edge of Aya Napa. Super breakfast, nice rooms, great pool with plenty of sunbeds and a view of the sea. Small beach and the Bridge of Lovers as well as the centre of Aya Napa are within walking distance. Plenty of parking spaces available, about 40 minutes' drive from Larnaca Airport.

4.0 / 10.0

Enjoyed the free parking and close proximity to beach and restaurants/ bars but not close enough to hear the noise from clubs/pubs. Breakfast is not dairy-free friendly - had to go and ask for a plant milk each breakfast; no tofu for breakfast. If you eat meat, milk and dairy then the breakfast should be fine. If you are vegan, look for elsewhere. Rooms are not sound-proof. Your neighbours will hear you and you will hear them, especially at night. Swimming pool was ok but had quite a bit sand on the bottom of it. Nice cocktails in the hotel bar. To summarise - between 3 and 4 star hotels. Compared to 4 star hotels in Canary Islands this is a 3 star hotel.

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