The Old Mill Hotel

Very dated but staff really lovely - pool looked green so we didn’t use the facilities. Served its purpose for a family event close by.

Staff were excellent Really helpful staff

Spacious room. Cold in the bathroom, until towel rail heated up. Ample towels, nice & thick. The radiator quickly heated the room. There was a heavy layer of dust under the radiator cover but everything else was thoroughly cleaned. Very comfortable bed. Good selection of breakfast. Excellent service for dinner the evening before, we were the last to order. Attentive staff and great food at all times. The leisure facilities were brilliant.

We arrived to a free room upgrade—yay! But as a disabled guest, stairs with no lift felt more like a surprise obstacle course. Still, we made it. Parking: easy. Heating: effective (once we played “find the radiator valve”). Pillows: minimal—one each & a lonely spare. Tea/coffee facilities were promising, especially the Nespresso machine… until we discovered its water tank had gone full biology experiment. We handed it in at checkout, hoping to save the next guest from a mouldy morning brew. Receptionist looked disappointed but offered no coffee, no apology, no caffeine-based comfort. The bath? No anti-slip mat. If you’re second in & it’s already wet, prepare for a slippery thrill ride. It felt like it might collapse under me— I’m 5'4", size 12! The shower pulsed like it was trying to send Morse code. Very odd. No plug sockets near the bed, which is more than inconvenient when you need to plug in medical equipment overnight. Cleanliness was mostly good, but cobwebs lit up like Christmas when the lights came on. Poolside showers were cold, hard to adjust, & one door wouldn’t close. Lockers? Not enough locks. Trust issues activated. We were on a room-only basis, so sadly can’t comment on the food—though the menu looked tempting enough to regret missing out! Reception on arrival was... not warm. No smile, no info, just a laser focus on taking card details. Definitely not a graduate of charm school. Despite the flaws, the price makes it a stay we’d consider again.

Tired property in need of some refurbishment

This is the third time my wife and I have stayed here and it is always lovely. Just out of time so really quiet and peaceful but close enough to walk in to shop or browse. Friendly staff, free jaccuzi, always ready to allocate our preferred room, very good value for money: what's not to like? My only little moan: the breakfast buffet could do with a little more variety, eg nuts with cereal. But the hot English b/fast is always great and made to order!

Our 2nd time here and we had a lovely relaxing stay. We used the leisure club enjoying using all but the gym.

Room was very shabby and dirty along dado rail and upon walking into the bathroom I noticed the floor was very slippy and felt greasy and there was a chemical smell in the room. Despite this I had a good nights sleep and the bed was comfortable. Breakfast was delicious and the staff were very friendly and pleasant.

We had a pet friendly room, it was a bit tired, but what a location and friendly staff.

Was ok stay the pool and hot tub area could have been better very slippery pool was a odd colour an the rooms carpets was very discoloured staff was pleasant and helpful

Parking was good hot tub never tried

The restaurant was quite good, for both breakfast and dinner (but wine too expensive). My room was mostly OK, at the price. BUT the bathroom door had to be kicked hard to actually close it - and then to open it from inside required heaving on the handle so hard that I think it might have pulled off and left me trapped in there! Didn’t the housekeeping staff know about this dangerous situation?

All clean, friendly and great area

Great old hotel. Needs a few updates but overall a very pleasant experience.

From the moment I walked in, to that when I left, the staff were superb. Available to help when required, helped to create a great environment. Pool, sauna, steam room and hot tub were used in the evening and morning, clean towels available at reception each time. Breakfast, again helpful and food was good too. Would stay again and will be.

Everywhere is tired. Bath in our room was unsafe, no bath mat to stop slipping, bath floor was moving. Dirty around around shower glass hinge. As such, the bath was not used and I went in the pool shower. However, that was just as bad. Looks dirty and in dire need of complete refurb. Hairdryer in our room was broken too. Breakfast was good.

The room provided was like a shoe box and dirty and in dire need of upgrading. It could not be changed as the hotel was full as there was a wedding on. I got a different room on the third night however I stayed. I returned for the fourth night as I had to collect my bag. I availed of the new room which was better but still in need of upgrading.

Old and tired, nothing to rave about Not for me unfortunately.

The hotel was dirty and could hear another rooms tv

Fantastic place to stay. We really enjoyed our stay.

It is located in a really nice town with lots of lovely shops, pubs and places to eat. The Old Mill its self is as it states OLD. looks and feels old however there is a nice feel about the place. I have stayed in worse but for the money I have stayed in nicer as well. I am traveling with business so it did the job however I wouldnt spend my hard earned money taking a break here.

The staff were very friendly throughout and went beyond basic requirements to make our stay more enjoyable and comfortable. Very friendly and free with good ideas. We really felt special and at home.

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Nice hotel position and overall clean but very dated rooms need upgrades . No air conditioning and shower over bath not good. However staff friendly and efficient, breakfast home cooked to order and delicious.

3rd stay here... and every tiem I leave feeling slightly better about life. Maybe it's the friendly staff, the beautiful local area, or the steam room and swimming pool... but I think this is now my regular escape place. :)

Very Relaxing

Excellent service. Good room, speedy internet. Lots of free parking. Lovely staff. Good value food and drink.

Very friendly and helpful staff. Nice location just outside the center of Ramsbottom. Good breakfast.

Overall a nice little overnight stay for myself and my so . The family room however is very tired and requires some attention particularly the bed which has seen betrays. The mattress was too soft and the springs could be felt. Not an overly comfortable sleep.

Poor

The hotel is very dated but in a lovely location. Beautiful scenery and close to Ramsbottom which is a great town. The room was small but very clean. The breakfast was just ok a bit frazzled. Black pudding was like a chared wafer crisp un eatable. Ok for an overnight stay

Nice and hidden away. Room, fittings and furniture very dated. No USB charging ports. No telephone to reception. Strangely only toilet paper with about 9 single sheets left on roll. Swimming pool, Sauna room was a blessing.