Hotel in Warsaw
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
A full-service spa, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace, and self parking.
Housekeeping is available on request.
PURO Warszawa Centrum offers 148 air-conditioned accommodations with tablet computers and laptop-compatible safes. Each accommodation is individually decorated. LED televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a health club.
Housekeeping is available on request.
PURO Warszawa Centrum offers 148 air-conditioned accommodations with tablet computers and laptop-compatible safes. Each accommodation is individually decorated. LED televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
This Warsaw hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club.
Amenities at PURO Warszawa Centrum
Restaurant
Air conditioning
Non-smoking
Gym
TV
Refrigerator
Bar
Spa
WiFi/Internet
Garden
Laundry services
Ironing facilities
Towels
Desk
Hairdryer
Map of Warsaw
Available Rooms
Ratings and reviews
10 / 10Outstanding·Feb 2026
Great time
8 / 10Excellent·Feb 2026
Overall, the hotel itself is great - excellent location, rooms, and cleanliness 👌 I also really like the idea of having a coffee machine available downstairs.
However… there is a big BUT when it comes to the spa - or rather, the saunas.
We took the lift down to the “spa” area (we just guessed it's there) and were met by… no one. There was already another guest there, just as lost as we were, and a couple of hotel staff standing nearby, chatting and completely ignoring us while we were clearly trying to figure out where to go.
The other guest asked for help and was met with an offended reaction and finger-pointing, being told to go “behind the door”. Behind that door was simply a corridor with more doors (!).
When we finally asked ourselves if they could explain where the saunas were, the response was again finger-pointing and “it’s there, I told you”. Only after pushing did we get vague, pointed directions toward changing rooms and sauna areas - still with no real explanation. Just finger-pointing, short answers, and lots of confusing signs on walls and doors.
Honestly, this is not acceptable at any level of hotel. When we raised the issue at reception, we were simply told that they “don’t have staff downstairs”.
My point is: whoever we encountered there was staff, and they were dismissive, disrespectful, and completely unhelpful. I get that the spa is separate, but experiences like this reflect very poorly on the hotel itself and leave a bad impression.
10 / 10Outstanding·Jan 2026
Excellent help
5 / 10·May 2026
Great place and very friendly staff
$$$$
Top rated by guests
9.6Outstanding
(1,003 Ratings)
"Great time"
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