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Best Western Des Plaines/O’Hare

Reception

Lobby

Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

7.6Good

(1,019 Ratings)

"It was perfect for our needs"

Ross

Don't miss out! Price and availability may change

7.6 / 10.0

Good(1,019 Ratings)

Hotel in Des Plaines, IL

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Hotel in Des Plaines with free breakfast and a 24-hour front desk
This smoke-free hotel features an indoor pool, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Des Plaines/O’Hare offers 50 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

Amenities at Best Western Des Plaines/O’Hare

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Free parking

Map of Des Plaines, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.6Good

(1,019 Ratings)

"It was perfect for our needs"

Ross

Don't miss out! Price and availability may change

$$$$

7.6 / 10.0

Good(1,019 Ratings)

Hotel in Des Plaines, IL

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Map of Des Plaines, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Hotel in Des Plaines with free breakfast and a 24-hour front desk
This smoke-free hotel features an indoor pool, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Des Plaines/O’Hare offers 50 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.6 / 10.0

Good(1,019 Ratings)

5.0 / 10.0

Nice

5.0 / 10.0

Front door staff are good , and the rooms are very clean

5.0 / 10.0

Everything was good, had freah sheets everyday, has a full hot breakfast

3.0 / 10.0

I checked in on-line and when I arrived I told the desk person "I checked in online and need to pick up my room key" and the person was completely dumbfounded. They kept saying "what, what, what?" totally confused like asking for your room key at a hotel was a weird request. Somehow - she finally got with it after I repeated my purpose two more times. She then asked for my credit card and drivers license which I also provided online when I checked in. I get it - but why did you make me take a pic of my DL online if that doesn't feed to the actual hotel? Then she tells me I need to put down $100 deposit on a room I paid for in advance with no explanation other than it's a "formality." Just why? Honestly - what the hell is going on in this place. All of the base boards were removed in the hallways giving it a very downtrodden look. Toilet paper holder pulling out of the wall. Someone elses hairs in the bathtub and bathroom floor, and some unidentifiable gunk of the tv dresser. The smell in the room was musty and overall felt dirty.

1.0 / 10.0

Had bed bugs.

4.0 / 10.0

Room was unfinished, baseboards removed

3.0 / 10.0

I was placed on the third floor where loud construction began at 8:45 am the next morning. After complaining, I was offered another room to resume sleep in, but it was already after 9 am. I should have been informed of the impending noise as I got in at 2 am that morning.

5.0 / 10.0

Very good value for money.

4.0 / 10.0

YES

4.0 / 10.0

Perfect place for gig night in Des Plaines

3.0 / 10.0

Pool was empty. Breakfast was less than adequate. Slipped it altogether

4.0 / 10.0

We got a room with a king size bed and sofabed. If you are planning to rent the room to utilize the sofabed, DONT! It's disgusting. I don't believe we got the room per the pictures. The sofabed we got had 2 cushions. The picture of the room we reserved had 3 cushions. It looked like the room was a little under construction, there were no baseboards and made the room look bad. There was a spot where the base board would have been that looked like mold, hard to tell if it was dirt or mold but I believe it was mold. Went to front desk to requested for another room as I planned to use to sofa bed for my kids. Told the lady it was disgusting. She said the room is clean. I said yes for the most part but the sofa bed is disgusting. I told her to go see for herself and tell me if she would sleep on it or let her kids sleep on it. She first told me they were sold out of rooms. I said you have to change me change me to a double queen room. Ain't no way I'm letting my kids sleep on that dirt ass sofa. She finally gave me a other room, but from her facial expression, she really didn't want to. Overall our stay was great. The room was clean, AC was on and room was cold. Bathroom were clean. They provided everything, we requested for extra towels and pillows and they said they didn't have any more. Would I stay again? Yes. I would highly recommend them to not advertise the sofabed. It will only cause problems for the staff and anger the customer.

6.0 / 10.0

Worked for an unforeseen lay over. Further than expected from airport, but was inexpensive. Nothing special, definitely an older establishment in need of updates. Lots of noise between rooms.

2.0 / 10.0

No one checked us in. Do not stay here

3.0 / 10.0

I had mixed feelings about my stay. The hotel entrance was a bit intimidating and not very welcoming from the outside. Upon arrival, there was a lot of noise and commotion on my floor, and unfortunately, the walls were very thin—you could hear everything going on around you, especially late into the night. The shower was also disappointing, as there was quite a bit of black hair left in the tub and surrounding areas, which made it feel unclean. The pillows were extremely thin, though the bed itself was surprisingly comfortable. If it weren’t for the noise and cleanliness issues, this could’ve been a decent stay overall.

8.0 / 10.0

Good

8.0 / 10.0

The outside of the property is seriously nasty and unkempt. If we hadn’t prepaid our room we wouldn’t have even gone in. The inside was updated and nice. Curb appeal is a huge zero.

4.0 / 10.0

This place is old and outdated. After a week of being there we never saw anybody working or upgrades being done. The pool was out of order and the staff were unwelcoming. The room keys had to be reset almost everyday and the staff seemed annoyed when you complained about it. the front desk ppl were late everyday and the cleaning lady was managing the desk, the food and cleaning. I could not even eat there because she never changed her gloves from touching food to opening doors and touching the desk and other items. Do not stay at this Hotel

2.0 / 10.0

Hallways smells like cigarettes. Next guest on our room are so

10.0 / 10.0

It was perfect for our needs

6.0 / 10.0

The sheets where stains back door close to parking not working

10.0 / 10.0

yed

10.0 / 10.0

Reliably decent with complementary breakfast. Near the airport and not far from the Rosemont metro station. The pool has been out for years, but we go for the location and the feeling of safety and cleanliness.

2.0 / 10.0

Elevator was out and pool had no water

2.0 / 10.0

If you have kids and you rent a hotel for the pool this is not a good option.

5.0 / 10.0

Clean, friendly, accommodating.

1.0 / 10.0

I was on the third floor and the elevator was down a day No water in the pool

2.0 / 10.0

The hotel had an unpleasant odor. The carpets were filthy. There were bags of garbage in the hallway. The pullout bed had unidentified pills laying in it. No sheets for it either. Staff was kind, but completely disengaged. Just an all around gross experience.

8.0 / 10.0

Overall it is budget property and I like the front desk receptionist name Sid, who is kind, friendly and helpful.

2.0 / 10.0

Elevator was out of order. We had to carry our luggage, walker, other personal belongings up two flights of stairs. Requested room on first floor due to husband using walker and on oxygen only to find out upon our arrival that hotel doesn't have rooms located on first floor. Request a refund were told to contact Expedia for refund.

1.0 / 10.0

The pool didnt habe water the elevators was broke and the side hallways smelled vwry unpleasant the bed we was in was a king and slopped all to the middle all around bad experience

2.0 / 10.0

I’d spend a little more money to Mariot or Hilton next time. First time choose 2-star hotel inChicago area. Kinda disappointed by its amenity and not so clean room.

10.0 / 10.0

It was nice

6.0 / 10.0

Overall ok

6.0 / 10.0

Water pressure in the shower was nothing more then a light rain and average at by. I asked for a lower level room, due to a handicap and they put me on 3rd floor. The elevator is in the middle of the building and nothing about it worked well

1.0 / 10.0

There were small bugs flying around our room. The toilet didn't work. The linens were gross. The water pressure was terrible, and there was sawing and hammering all day while I was working in my room.

3.0 / 10.0

Just didn’t feel comfortable

6.0 / 10.0

Could had have better beds

2.0 / 10.0

Had problems with the reservation and manager was incredibly rude. Would never want to stay there again.

6.0 / 10.0

For the price the hotel was dirty and was on low staff.

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