Pullman Hanoi Hotel

Top rated by guests
Pullman Hanoi Hotel Hotel in Hanoi
Exterior view
Exterior view
Swimming pool
Bar
Don't miss out! Price and availability may change
8.1 / 10
Excellent(1,771 Ratings)

Hotel in Hanoi

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Experience an abundance of unparalleled facilities and features at Pullman Hanoi Hotel.

Maintain seamless communication using the complimentary Wi-Fi at hotel.

Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Hanoi becomes even more accessible through the taxi and car hire amenities provided at the hotel.

For visitors traveling by automobile, complimentary parking is available.

During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.

Obtaining passes for the town's top entertainments becomes effortless with hotel's tours. At the hotel, utilize the on-site laundromat, dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Pullman Hanoi Hotel with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.

For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out.

Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.

For visitors wishing to smoke, designated smoking zones can be found. At Pullman Hanoi Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with blackout curtains and air conditioning for your convenience.

A few accommodations within Pullman Hanoi Hotel offer unique design elements such as a balcony or terrace. Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay.

In select rooms within the hotel, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is available to cater to your requirements when desired.

It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience.

Be sure to stop by the elegant executive lounge where you can experience the lavish amenities and ambiance. Begin your day with a scrumptious on-site breakfast available each morning at Pullman Hanoi Hotel. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

At Pullman Hanoi Hotel, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday perfectly with a visit to massage, hot tub, salon, steam room, spa and sauna on your final days. Be sure to drop by the pool at hotel at least once during your stay.

Discover the fitness amenities at hotel to maintain your health and strength during your getaway.


Amenities at Pullman Hanoi Hotel

Free WiFi/internet
Free breakfast
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Spa
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Laundry services
Sauna
Family friendly
Contactless check-in/out
Cleaning products

Map of Hanoi


Available Rooms

Things to know

Check-in: 2:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.1 / 10
    Excellent(1,771 Ratings)
    10 / 10Outstanding·Mar 2026
    Nice hotel
    10 / 10Outstanding·Mar 2026
    really really nice hotel will stay here again
    8.4 / 10Excellent·Mar 2026
    This hotel is a safe choice for traveller who is on a business trip, which I was also in one when I visited this hotel. The staffs were very helpful & responsive. The front desk team did an amazing job. Very helpful in terms of taking care the laundry and luggage. On my first night of stay, the front desk staff was super helpful and delivered my big parcel directly to my room right after I arrived late at night. In term of location, it is away from the main tourist spots. But as Grab/Uber is very convenient and cheap in Hanoi, it does not really affect much if you want to visit those places. All of the rooms are with big windows, which is a luxury as most of the hotel rooms in the tourist area close to the lake do not have windows towards the street at all.
    6.4 / 10Average·Jul 2026
    I arrived with my mother late at night after a long flight delay. Due to exhaustion, and seeing that the main door was closed, I went straight for the revolving door without thinking. My mother followed suit and was knocked over by the hotel's revolving door, landing flat on her back. She is in her 80s, and it was a traumatic fall. At the time, I blamed no one but my own negligence. As my mother lay on the floor wailing, I tried to soothe her. A few minutes later, a hotel staff member came out and tried to pull her up, despite her yelling for them to stop. After the commotion, I decided to just check in and take her to the nearest hospital for a check-up. There was no support from the hotel, other than calling a taxi, which then overcharged me. Fortunately, my mother’s examination results were fine, so I did not complain further when we returned to the hotel. The next day, there was a new shift of staff members who seemed to acknowledge the incident from the night before. Since my mother was fine, I wasn't going to complain. However, what bothered me was their attitude. One of them claimed the revolving door was damaged and that I shouldn't have used it. Was that victim-blaming? If the door was damaged, why were people still using it? I didn't blame you from the beginning, so why couldn't you show some empathy so we felt treated with kindness? This incident happened several months ago, and I haven't had the time to write a review until now.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Pullman Hanoi Hotel. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at Pullman Hanoi Hotel. Enjoy the water!

    Is Pullman Hanoi Hotel pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Pullman Hanoi Hotel?

    We found 17 amenities for this rental. This includes free wifi/internet, free breakfast, free parking, air conditioning, and pool.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.