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Holiday Inn Express New Albany - Louisville NW by IHG

Top rated by guests

Exterior

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Premium bedding, pillowtop beds, in-room safe, desk

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

8.0Excellent

(753 Ratings)

"The staff was amazing! The room was spotless, comfortable, and cozy! Breakfast was excellent!"

Kimberly

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(753 Ratings)

Hotel in New Albany, IN

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Pool and more

About this hotel

Hotel in New Albany with an indoor pool and free breakfast
This smoke-free hotel features an indoor pool, a business center, and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-out, free newspapers, and a front-desk safe.
Holiday Inn Express New Albany - Louisville NW by IHG offers 76 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

Map of New Albany, IN

city location on map

Nearby attractions

Louisville Slugger Museum & Factory

Waterfront Park

Kentucky Derby Museum

Louisville Slugger Field

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.0Excellent

(753 Ratings)

"The staff was amazing! The room was spotless, comfortable, and cozy! Breakfast was excellent!"

Kimberly

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(753 Ratings)

Hotel in New Albany, IN

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Pool and more

Map of New Albany, IN

city location on map

Nearby attractions

Louisville Slugger Museum & Factory

Waterfront Park

Kentucky Derby Museum

Louisville Slugger Field

Available Rooms

About this hotel

Hotel in New Albany with an indoor pool and free breakfast
This smoke-free hotel features an indoor pool, a business center, and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-out, free newspapers, and a front-desk safe.
Holiday Inn Express New Albany - Louisville NW by IHG offers 76 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.0 / 10.0

Excellent(753 Ratings)

5.0 / 10.0

Friendly staff

3.0 / 10.0

Staff was awesome, pool was cold asked for joining rooms didn't get. Beds were hard

5.0 / 10.0

Yes

5.0 / 10.0

Visiting family, this is our go to place due to location, security, and accommodations.

5.0 / 10.0

The room was clean, and the bath was stocked with shampoo/ body wash/ lotion. Bedding was clean and relatively new ( checked with UV light). Check-in staff was friendly and efficient, they noted that I had stayed there before, and asked if wanted to change my room to a room I’d stayed before ( 1st floor rather than 2nd or 3rd), at no additional charge). The entire staff respected a DND door flag.

5.0 / 10.0

Room was clean and the staff was helpful and polite.

10.0 / 10.0

The staff was amazing! The room was spotless, comfortable, and cozy! Breakfast was excellent!

10.0 / 10.0

Everything breakfast was delicious staff was great I would suggest maybe some seat covers in bathrooms in hallways

5.0 / 10.0

Staff was great!

5.0 / 10.0

Yes, the room was spotless. The bed was the most comfortable bed I've had the pleasure of sleeping in

10.0 / 10.0

Wonderful, reasonably priced. Great beds and pillows. Great water pressure and shower head. Breakfast excellent. Some of the best biscuits and gravy ever! Had actual ketchup bottles and salt and pepper on the table. 10 stars

10.0 / 10.0

Good service

10.0 / 10.0

Clean room and very quiet. Loved the black out blind, even though I overslept

4.0 / 10.0

It was a nice stay. 5-star review if the window cover was in place to block the entrance lighting.

10.0 / 10.0

The staff is amazing, I love you guys!!

8.0 / 10.0

Nice place

5.0 / 10.0

Parking area was. Breakfast was very good.

5.0 / 10.0

Room was clean. Bathroom was stocked. Bed was comfortable. Staff was super friendly. We didn't eat breakfast or use the amenities. It was a nice stay!

6.0 / 10.0

Breakfast was very good. The staff was great and accommodating, as they gave us a room with no window shade or curtain. They did give us an extra blanket to put over it so no one could see into our room. I don’t understand how they can be ok knowing a room was exposed to the public like this and a part was on order? They should have not had this room available. The surroundings around the hotel was poor and unsafe. Many walking around the property on drugs.

2.0 / 10.0

This was a horrible stay! I checked in but didn’t go to my room immediately. We got back late. Sat our stuff down & saw a roach race across the table! Killed it then flushed it. Went to call the front desk & the phone didn’t even work! So we checked the room throughly and didn’t see anymore. I had already put on night clothes, too tired to go to the front desk, plus the parking lot was full. I knew they couldn’t change my room. Checked in the bed, saw nothing, so we went to sleep. At 5:45 am we were woke up by a lady screaming at her husband. I thought she will stop in a minute but she didn’t. Looking back on it I should have just called the police because I picked up the room phone to call the front desk but had forgot…..it doesn’t work!! She screamed at him on & off for 2 hours. There is no way that the desk clerk didn’t hear it…no way!!! Around 9 am the woman was outside in the seating area & started yelling again. Now I know everyone at breakfast heard her. I literally opened my blind giving her a look then she stopped. Go to take a shower and find mold in the corner of the ceiling! When I checked out Anglea was working. She was so very nice. She said she would give me a couple of nights free for my issues. I told her I wasn’t looking for anything free but I appreciated her doing that. Turns out I didn’t get any free nights. I have to pay. Very disappointed in the entire experience!

5.0 / 10.0

Parking was great, we didn’t have the breakfast. No reason

10.0 / 10.0

Parking was easy, breakfast had amazing options and the staff we're wonderful!

8.0 / 10.0

Overall good hotel experience

10.0 / 10.0

Great stay

10.0 / 10.0

I wasn't at the hotel much.

5.0 / 10.0

Comfortable and clean

10.0 / 10.0

Breakfast options were great and fresh

10.0 / 10.0

Exceptional breakfast. Much better than expected.

10.0 / 10.0

Great stay

8.0 / 10.0

Would stay again.

6.0 / 10.0

Leak under fridge, floor was soaked and dirty. Tiles missing on 3rd floor ceiling with a bucket in the floor to catch leaking water.

10.0 / 10.0

Friendly and quick

3.0 / 10.0

When we arrived for check-in we were told pool was closed that morning. One of the reasons we choice this hotel. Got to our room and could hear music that was coming from the from door of the hotel as you walk in. We heard that music from check in to check out. Our room was located directly above the outside speaker! Told the lady at the desk and was told she told cooperate said the music had to stay on 24/7. So much for a nice quiet relaxing getaway for my wife and I. The tv had like 15ish channels and no way to stream for Netflix etc. The breakfast was great and the room nicely updated.

10.0 / 10.0

Great

10.0 / 10.0

Thank you for clean room & yummy bkft

10.0 / 10.0

Excellent staff, rooms clean, several restaurants and entertainment close.

10.0 / 10.0

.

4.0 / 10.0

Quick check-in, plenty of room and breakfast was good!

5.0 / 10.0

Only issue was not enough towels for 4 person and needed more. Service got those and we were set!

4.0 / 10.0

Easy to access louisville.. safe area.. family friendly good breakfast

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Holiday Inn Express New Albany - Louisville NW by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn Express New Albany - Louisville NW by IHG pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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