Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Hotel in Helsinki, near West Harbour Terminal Along with self parking, this hotel has laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out and a front-desk safe are onsite. Weekly housekeeping is available. Hiisi Hotel Helsinki Jätkäsaari offers 13 accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided weekly.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Hotel in Helsinki, near West Harbour Terminal Along with self parking, this hotel has laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out and a front-desk safe are onsite. Weekly housekeeping is available. Hiisi Hotel Helsinki Jätkäsaari offers 13 accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided weekly.
Amenities
Internet / Wifi
Laundry
TV
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
8.6 / 10.0
Excellent(161 Ratings)
4.0 / 10.0
Overall very good, good balance with standard and price. A bit institution like feeling (which is understandable regarding the history). Nice to have access to common areas. Clean and nice. Location is very convenient close to tram, and metro as well.
4.0 / 10.0
No frills place and very clean. There’s a common living room, kitchen and laundry you can use. We had five people in our room however they only had four blankets and when we asked for the 5th one they said since no one’s on site they will bring it the next day however they never did. Luckily we were visiting family so they provided one for us. Just know you won’t get any onsite help if you need.
8.0 / 10.0
I had a generally good stay at the hotel. The location is great – in a clean area right by the water, and I was lucky to get a room with a nice view. The room was clean and comfortable, which I appreciated.
One small downside was the check-in time. 3 PM felt a bit late for me personally, but it worked out in the end.
The only real issue was the bathroom: after showering, the whole floor would get wet due to the lack of a curtain or screen. That’s something that could definitely be improved.
Overall, a pleasant stay in a nice area – I’d consider coming back.
5.0 / 10.0
I booked the junior suite. It is located in the corner of the 5th floor. So the panorama view over the Ruoholahti residential area, the Ruoholahti Canal, the Crusell Bridge and the Baltic Sea is amazing. I especially loved the large balcony with sea/canal view. It was great to sit there and watch the sunset. Besides, the view was good even from the bathroom (and the sauna) but unfortunately windows were a bit dirty. I think that you can't get better view anywhere else in Helsinki than in this junior suite. Standard rooms haven't quite as good views.
Prices are very reasonable in this hotel because they haven't any check-in services or breakfast there. You only get a key code by e-mail or by text message 30-60 minutes before your check-in time. A shared laundry room, a shared mini kitchen and a very large shared living room with three microwave ovens, many table groups and a coffee machine (with charge) are available.
This hotel is located less than 2.5 kilometers from the city center, 1 kilometer from the West Harbor, 700 meters from Ruoholahti metro station and next to Crusellinsilta tram stop. I walked from the central railway station to the hotel. It took 30-40 minutes. There are very beautiful walking areas near the hotel, too. I especially recommend nearby parks, especially Saukonpaadenpuisto and Hyväntoivonpuisto.
5.0 / 10.0
I found the hotel really convenient, with easy access to public transport and close to the terminal for going to Tallinn, if you wanted to. It's also just a few minutes from the city centre, which is great. One point to note is that there is no on-site reception, which I hadn't noticed when I booked. However, half an hour before check-in time, I received an e-mail with all the information I needed, and everything went perfectly.
5.0 / 10.0
I found the hotel really convenient, with easy access to public transport and close to the terminal for going to Tallinn, if you wanted to. It's also just a few minutes from the city centre, which is great. One point to note is that there is no on-site reception, which I hadn't noticed when I booked. However, half an hour before check-in time, I received an e-mail with all the information I needed, and everything went perfectly.
3.0 / 10.0
Pretty average experience in all regards. Price was ok for what it was, and the bed + blanket + pillow was good, but bathroom needed cleaning and the drinking glasses needed to be rinsed WELL to be able to use them.
renovations at the hotel floor was not optimal for enjoyment.
3.0 / 10.0
Pretty average experience in all regards. Price was ok for what it was, and the bed + blanket + pillow was good, but bathroom needed cleaning and the drinking glasses needed to be rinsed WELL to be able to use them.
renovations at the hotel floor was not optimal for enjoyment.
10.0 / 10.0
Nice property
4.0 / 10.0
There is no human contact, everything is self served, no lockers for the luggage, no reception.
4.0 / 10.0
There is no human contact, everything is self served, no lockers for the luggage, no reception.
8.0 / 10.0
Good value, tran station very close, bus stop directly in front. Good value for price.
8.0 / 10.0
Good value, tran station very close, bus stop directly in front. Good value for price.
10.0 / 10.0
Useful self checkin if you arrive late. Room very clean, big bathroom and common livingroom with tea and coffee
10.0 / 10.0
Useful self checkin if you arrive late. Room very clean, big bathroom and common livingroom with tea and coffee
6.0 / 10.0
Its a decent place for single travellers. Rooms are not too big. A kettle used to be provided in the rooms, this has now been removed for no reason. In the morning you will need to get hot water from a vending machine. If the dip tray is full, then good luck, since there is no sink to empty the dip tray. Most importantly since there is no staff on site you are probably stuck.
6.0 / 10.0
Its a decent place for single travellers. Rooms are not too big. A kettle used to be provided in the rooms, this has now been removed for no reason. In the morning you will need to get hot water from a vending machine. If the dip tray is full, then good luck, since there is no sink to empty the dip tray. Most importantly since there is no staff on site you are probably stuck.
10.0 / 10.0
Self check in and comfortable space
10.0 / 10.0
Self check in and comfortable space
10.0 / 10.0
Its worth for the price you pay. there is no reception. everything is straightforward. they text you the code 30mints before arrival. very close to the central 10-15mints by train. less than a minute to the tram stop.
10.0 / 10.0
Its worth for the price you pay. there is no reception. everything is straightforward. they text you the code 30mints before arrival. very close to the central 10-15mints by train. less than a minute to the tram stop.
4.0 / 10.0
Finding the entrance was difficult coz there's no signage. Going inside was eerie coz the light turns on only when it sense some presence. No one to greet you. The room is like a hospital room for geriatrics. I was scared going inside the building by myself.
4.0 / 10.0
Finding the entrance was difficult coz there's no signage. Going inside was eerie coz the light turns on only when it sense some presence. No one to greet you. The room is like a hospital room for geriatrics. I was scared going inside the building by myself.
5.0 / 10.0
This is a great hotel. It is very clean, the rooms were very spacious and the bathroom was surprisingly large.
It is super easy to get there as the closest metro stop is only a very easy 15 minute ish walk away but the closest tram stop is literally halfway across the street from the main entrance.
Prior to my stay, I received a lot of emails from the property, telling me exactly what to expect and how to access the property, which was incredibly nice since there didn't seem to be anyone actually working on site. As opposed to the usual 10 minute or so check in time, it took me approximately 2 minutes to enter the building and get into my room.
The only issue I dealt with (and so did the 2 other groups of people who showed up to the hotel at the same time that I did) was that there was a slight problem finding the main entrance to the hotel. It's what looked to be like a random door. It's a small nitpick, but it was pretty confusing for a couple of minutes initially.
5.0 / 10.0
This is a great hotel. It is very clean, the rooms were very spacious and the bathroom was surprisingly large.
It is super easy to get there as the closest metro stop is only a very easy 15 minute ish walk away but the closest tram stop is literally halfway across the street from the main entrance.
Prior to my stay, I received a lot of emails from the property, telling me exactly what to expect and how to access the property, which was incredibly nice since there didn't seem to be anyone actually working on site. As opposed to the usual 10 minute or so check in time, it took me approximately 2 minutes to enter the building and get into my room.
The only issue I dealt with (and so did the 2 other groups of people who showed up to the hotel at the same time that I did) was that there was a slight problem finding the main entrance to the hotel. It's what looked to be like a random door. It's a small nitpick, but it was pretty confusing for a couple of minutes initially.
6.0 / 10.0
Easy to find- I had 6 people and 2 rooms. One room was a sleeper for 2 but no bathroom…the second room was very very small. I assumed there was a bathroom in each room. Rooms were clean and beds were good. We played cards in the “kitchen” area. Not sure where the sauna is.
6.0 / 10.0
Easy to find- I had 6 people and 2 rooms. One room was a sleeper for 2 but no bathroom…the second room was very very small. I assumed there was a bathroom in each room. Rooms were clean and beds were good. We played cards in the “kitchen” area. Not sure where the sauna is.
10.0 / 10.0
The room was spacious and clean. There was a small fridge in the room which was great and there's access to a laundry room, kitchen and guest living area. The room was very hot when I arrived as the curtains were open and the fan was off - once I had ran the fan and closed the curtain for a few hours it cooled down a bit.
10.0 / 10.0
The room was spacious and clean. There was a small fridge in the room which was great and there's access to a laundry room, kitchen and guest living area. The room was very hot when I arrived as the curtains were open and the fan was off - once I had ran the fan and closed the curtain for a few hours it cooled down a bit.
2.0 / 10.0
The room was hot as sauna without a chance to open windows. If the weather is 30 degrees C would have appreciate someone had closed the curtains to block the entire day a direct sunshine. Safety box did not work even I read manual and attempted to open it with any default code provided.
2.0 / 10.0
The room was hot as sauna without a chance to open windows. If the weather is 30 degrees C would have appreciate someone had closed the curtains to block the entire day a direct sunshine. Safety box did not work even I read manual and attempted to open it with any default code provided.
5.0 / 10.0
Hard to find the front door. Had to call for help to get door code. Other than that, I was very happy. Excellent cleanliness and services and accommodations. Will stay again.
5.0 / 10.0
Hard to find the front door. Had to call for help to get door code. Other than that, I was very happy. Excellent cleanliness and services and accommodations. Will stay again.
10.0 / 10.0
Love it
10.0 / 10.0
Love it
8.0 / 10.0
My room did not have any kitchen facilities, just an electric kettle and dorm fridge. This was fine, though I was expecting a bit more based on the description.
The worst part of my stay was the utter lack of hot water. At best I achieved mildly lukewarm and that, only for a minute or so on the hand tap. This was unacceptable.
8.0 / 10.0
My room did not have any kitchen facilities, just an electric kettle and dorm fridge. This was fine, though I was expecting a bit more based on the description.
The worst part of my stay was the utter lack of hot water. At best I achieved mildly lukewarm and that, only for a minute or so on the hand tap. This was unacceptable.
2.0 / 10.0
The hotel is above the hospital so found scary. Sorry to be direct. Owner should find better place. Hotel in the same building of Hospital is not good idea.
Well room and bathroom was nice tho.
I will never prefer stay in such hotel.
Sorry for bad comments.
10.0 / 10.0
It was great.
10.0 / 10.0
Small place, no stressors like in a big hotel. Nice and functional. Will work for younger folks but suits equally well families.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hiisi Hotel Helsinki Jätkäsaari. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hiisi Hotel Helsinki Jätkäsaari pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hiisi Hotel Helsinki Jätkäsaari?
We found 3 amenities for this rental. This includes internet / wifi, laundry, and tv.
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