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Novotel Metz Centre

Exterior

Executive Room, 1 Queen Bed | Premium bedding, free minibar, in-room safe, desk

Lobby sitting area

Eco-friendly toiletries, hair dryer, towels

Superior Twin Room, 2 Twin Beds | Premium bedding, free minibar, in-room safe, desk

7.8Good

(949 Ratings)

"Great for a stopover. Spacious room for 3 adults (travelling with 20 year old daughter and husband) and our dog. Parking on site and very central to explore Metz"

Vivienne

Don't miss out! Price and availability may change

7.8 / 10.0

Good(949 Ratings)

Hotel in Metz

4-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Family-friendly hotel with a seasonal outdoor pool connected to a shopping center in Metz
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and conference space.
Housekeeping is available on request.
Novotel Metz Centre offers 120 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 23-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Novotel Metz Centre

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

TV

Gym or Fitness Center

Map of Metz

city location on map

Nearby attractions

Parc Merveilleux

Escher Déierepark

Zoo d'Amnéville

Saint Mary Park of Nancy

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.8Good

(949 Ratings)

"Great for a stopover. Spacious room for 3 adults (travelling with 20 year old daughter and husband) and our dog. Parking on site and very central to explore Metz"

Vivienne

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(949 Ratings)

Hotel in Metz

4-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Map of Metz

city location on map

Nearby attractions

Parc Merveilleux

Escher Déierepark

Zoo d'Amnéville

Saint Mary Park of Nancy

Available Rooms

About this hotel

Family-friendly hotel with a seasonal outdoor pool connected to a shopping center in Metz
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and conference space.
Housekeeping is available on request.
Novotel Metz Centre offers 120 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 23-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

TV

Gym or Fitness Center

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.8 / 10.0

Good(949 Ratings)

2.0 / 10.0

Skittent.

4.0 / 10.0

Very good location. The beds are very soft. felt old

4.0 / 10.0

Swimming pool not cleaned, full of flies, awful

10.0 / 10.0

Great for a stopover. Spacious room for 3 adults (travelling with 20 year old daughter and husband) and our dog. Parking on site and very central to explore Metz

5.0 / 10.0

The Novotel in Metz was one of the more expensive hotels we have stayed in on our European tour. It is not as classy as we had expected and the decor in the room was dated especially the textured white walls. The plugs in both the sink and shower did not drain well and smelt. The bed was comfortable and pillows fluffy. There is an outside pool but it is very busy with children and not very big. The price of the hotel was not reflected in the stay. The underground parking is shared and smells like a public toilet, payable at the time of leaving.

8.0 / 10.0

Lovely hotel - dining area stunning / staff nice - room tired . The area is awful - but the cathedral was absolutely stunning. Lots of drunks near hotel - a no go for us

4.0 / 10.0

Hotel is great, area around it is very run down. The location being in the centre of the city is amazing but the shopping centre it is within is very bad.

10.0 / 10.0

Staff was very nice and helpful. Views from the room was amazing. Clean room and hallways. Hotel was close to lots of restaurants and shopping.

4.0 / 10.0

Great time The office desk manager was super helpful and nice.

5.0 / 10.0

Nice location and normal Novotel room

6.0 / 10.0

Breakfast is outrageously expensive! Hit and miss with the front staff as to whether or not they are friendly.

10.0 / 10.0

Wonderful

10.0 / 10.0

Well located. Easy for restaurants and shops. Hotel is clean and easy to use. Lifts are a bit confusing.

8.0 / 10.0

It is a hotel well located in the center of Metz. Staff is very kind and helpful. On the negative side, lifts in this hotel are really slow. You may have to wait 5 min to get your lift. No air con in the reception. Room is a bit old and needs to be refurbished.

10.0 / 10.0

Excellent location, really spacious rooms, indoor car park, kids play area just around the corner, very central and really nice pool. They are dog friendly as well. We had such a lovely experience here. Thank you

10.0 / 10.0

Excellent location, really spacious rooms, indoor car park, kids play area just around the corner, very central and really nice pool. They are dog friendly as well. We had such a lovely experience here. Thank you

5.0 / 10.0

Great location, breakfast and facilities

5.0 / 10.0

Great location, breakfast and facilities

4.0 / 10.0

I would say that the hotel is more suitable for a business clientele. The location was central, easy to access and close to all historical sites (therefore very convenient). The inside of the hotel was clean and attractive but the outside was a 1970s concrete jungle of a mess. Staff were not too knowledgeable and clearly did not really know their own city - they were no tourist information center - but they were friendly and courteous.

4.0 / 10.0

I would say that the hotel is more suitable for a business clientele. The location was central, easy to access and close to all historical sites (therefore very convenient). The inside of the hotel was clean and attractive but the outside was a 1970s concrete jungle of a mess. Staff were not too knowledgeable and clearly did not really know their own city - they were no tourist information center - but they were friendly and courteous.

10.0 / 10.0

We really loved our stay here, extremely comfortable and great facilities for families! However, the presence of security guards with alsatians was a bit worrying. It didn’t feel unsafe per se, however the fact that security with dogs was needed made it feel like there might be trouble! The breakfast was good, although the bacon wasn’t properly cooked. Great selection of continental items.

10.0 / 10.0

We really loved our stay here, extremely comfortable and great facilities for families! However, the presence of security guards with alsatians was a bit worrying. It didn’t feel unsafe per se, however the fact that security with dogs was needed made it feel like there might be trouble! The breakfast was good, although the bacon wasn’t properly cooked. Great selection of continental items.

10.0 / 10.0

I loved the location and ease of visiting the area. Food great. Breakfast great. Pool great.

10.0 / 10.0

I loved the location and ease of visiting the area. Food great. Breakfast great. Pool great.

6.0 / 10.0

Room was a bit dusty and rustic. In a good location.

6.0 / 10.0

Room was a bit dusty and rustic. In a good location.

6.0 / 10.0

Good breakfast. Unappealing decor above the first floor. Very slow elevators

6.0 / 10.0

Good breakfast. Unappealing decor above the first floor. Very slow elevators

10.0 / 10.0

Wry central, very safe, large rooms

10.0 / 10.0

Wry central, very safe, large rooms

6.0 / 10.0

Nice central hotel. Very clean. Staff not overly friendly

6.0 / 10.0

Nice central hotel. Very clean. Staff not overly friendly

10.0 / 10.0

There were no washcloths, would like to have washcloths.

10.0 / 10.0

There were no washcloths, would like to have washcloths.

6.0 / 10.0

The hotel has a very good location. There is a public underground car park under the hotel. The staff is very courteous and helpful. The rooms are spacious and mostly clean. Unfortunately we had a bathtub with a shower, which was a bit too high to get in and out. Personally, I don't like rooms with carpeted floors and the separate toilet had a wooden floor, which made it seem a bit unhygienic. In general the hotel is good.

6.0 / 10.0

The hotel has a very good location. There is a public underground car park under the hotel. The staff is very courteous and helpful. The rooms are spacious and mostly clean. Unfortunately we had a bathtub with a shower, which was a bit too high to get in and out. Personally, I don't like rooms with carpeted floors and the separate toilet had a wooden floor, which made it seem a bit unhygienic. In general the hotel is good.

8.0 / 10.0

The location was fantastic...everything to see is within walking distance. It is a little difficult to get into the hotel as it's not intuitively obvious how to walk into the lobby. If you're driving, the parking garage is on the property, which is nice, but there's no good/easy place to check in/check out. Rooms were nice although a little small.

8.0 / 10.0

The location was fantastic...everything to see is within walking distance. It is a little difficult to get into the hotel as it's not intuitively obvious how to walk into the lobby. If you're driving, the parking garage is on the property, which is nice, but there's no good/easy place to check in/check out. Rooms were nice although a little small.

10.0 / 10.0

We just arrived and, even before we entered the room, a urine smell took place, so we asked to change the room (reception prompt attended, very professional). Even during the first day, looking in the surrounding of the restaurant, we saw a mouse running around. I saw a second mouse in the second day. We showed the mouse (!!) to one of the staff from the restaurant and she did not even pay attention. Looks something normal for them apparently. Breakfast was... poor, compared to Novotel in Luxembourg (we were there 5 days ago). Bathroom had some mold, under the windows some painting was peeling off. Staff was normal to bad - exception was one lady which said a really nice "good morning" every day. Recommend this hotel? I don't think so. If you have an alternative, keep with it.

10.0 / 10.0

We just arrived and, even before we entered the room, a urine smell took place, so we asked to change the room (reception prompt attended, very professional). Even during the first day, looking in the surrounding of the restaurant, we saw a mouse running around. I saw a second mouse in the second day. We showed the mouse (!!) to one of the staff from the restaurant and she did not even pay attention. Looks something normal for them apparently. Breakfast was... poor, compared to Novotel in Luxembourg (we were there 5 days ago). Bathroom had some mold, under the windows some painting was peeling off. Staff was normal to bad - exception was one lady which said a really nice "good morning" every day. Recommend this hotel? I don't think so. If you have an alternative, keep with it.

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