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Extended Stay America Suites Albuquerque Rio Rancho

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Combined shower/tub, free toiletries, hair dryer, towels

6.8Average

(1,001 Ratings)

"Excellent "

Louella

Don't miss out! Price and availability may change

6.8 / 10.0

Average(1,001 Ratings)

Hotel in Rio Rancho, NM

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Hotel in Rio Rancho with free breakfast and a 24-hour front desk
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine.
Housekeeping is available on request.
Extended Stay America Suites Albuquerque Rio Rancho offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rio Rancho hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Amenities at Extended Stay America Suites Albuquerque Rio Rancho

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Free parking

Map of Rio Rancho, NM

city location on map

Nearby attractions

Sandia Peak Tramway

National Museum of Nuclear Science & History

Rio Grande Credit Union Field at Isotopes Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

6.8Average

(1,001 Ratings)

"Excellent "

Louella

Don't miss out! Price and availability may change

$$$$

6.8 / 10.0

Average(1,001 Ratings)

Hotel in Rio Rancho, NM

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Map of Rio Rancho, NM

city location on map

Nearby attractions

Sandia Peak Tramway

National Museum of Nuclear Science & History

Rio Grande Credit Union Field at Isotopes Park

Available Rooms

About this hotel

Hotel in Rio Rancho with free breakfast and a 24-hour front desk
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine.
Housekeeping is available on request.
Extended Stay America Suites Albuquerque Rio Rancho offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rio Rancho hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

6.8 / 10.0

Average(1,001 Ratings)

1.0 / 10.0

We checked in, used the restroom, washed our hands in the sink and it didn’t drain at all. We went to an event that went well over 5 hours and when we came back all the water was still sitting in the sink. Had to fix my hair before our event and was such a hazard because the mirror in the restroom was ideal to use but with a sink full of water if I had any mishaps or accidents it would’ve fell straight into the sink full of water and possibly electrocuted me. We called and they said maintenance would “check on it tomorrow” well, we were only staying one night. Hopefully they don’t charge me for anything that wasn’t my fault. Was super inconvenient to have to wash our hands in the kitchenettes sink. We checked out the next morning and the water was still sitting in the sink. By the way that was room 212. Beware. You literally get what you pay for. Breakfast is a joke as well.

1.0 / 10.0

DO NOT agree to stay in room 101! It’s the loudest room that I have ever stayed in. It boarders the double set of doors to the outside that are the main access. People are going in and out constantly. No sleep for you. They advertise a free breakfast, but only offered tiny, pre-packaged muffins. They were terrible and hardly constitutes breakfast. Also, the carpet in the room was in terrible shape and covered in stains and tears. It was cleanish but housekeeping doesn’t come every day. You have to take out your own trash. They ran out of coffee more than once, and once ran out of creamer. Running out of coffee is just unacceptable. We paid an exorbitant amount due to Balloon Fiesta. If you can stay somewhere else, then you probably should.

2.0 / 10.0

Edwin at front desk was very friendly & helpful. This is the only reason i didn't give 1 star throughout. The room was dark and questionable in cleanliness. Found various bugs in the bathroom. While a non smoking room, there was an odor of smoking. Bathroom walls appeared to have mold.

4.0 / 10.0

Nice hotel for the money. TV needed work

2.0 / 10.0

Room was advertised as non-smoking but it reaked of old stale smoke—really smelled bad. Bathroom sink & shower drains were slow/backed up; there was hair & debris around sink & in sink handle; caulking/seal around shower was coming undone & a cockroach crawled out; shower faucet leaked; the floor was dirty under the desk/TV and had not been swept as there was old hair/crumbs. Too expensive for a stinky filthy room. When I told the front desk, said would look into it snd see if a refund or discount could be given but never followed up as said to me. Also I could not switch rooms due to being fully booked due to major event in the city. This was not a smoke free room & I am very sensitive to cigarette smoke. I booked this online third party—I will not stay here again. I got jibbed.

3.0 / 10.0

The room was clean, service was acceptable when we needed a bathroom sink unplugged. However, as a whole, the hotel lacked all of the things it claimed to offer. A coffee pot was not available for our room, when we asked for glasses or mugs for our room those also were not available. We were given plastic cups and told if we needed more we could come back. Paper cups were not readily available for the coffee provided with breakfast (no other kind offered), when we asked for cups on our first morning (assuming they had just run out and not noticed), we were told they would need to see if they had any cups that day. It was an odd response. They did produce 5 paper cups and there were 3 of us. It’s a budget hotel, however it felt like the hotel was cutting corners by not having few advertised amenities available.

1.0 / 10.0

We had two rooms and one of them smelled disgusting. I couldn’t switch out the room so we just dealt with it. There was a room called the “trash room” there was trash everywhere, if you left the door open you could smell it down the hallway. Most people seemed to be living there. There is no breakfast, it was muffins and bananas on a front table with coffee.

4.0 / 10.0

It was okay as expected for the price

4.0 / 10.0

Very average hotel however an East facing room on the second floor offered a nice view of the city.

5.0 / 10.0

For those of us living in hotels, the staff is exceptional. I understand they work like the rest of us they also have a level of understanding that most employees don't have! I appreciate the staff

2.0 / 10.0

Appliances were outdated, and tv was small the bathroom light worked for ten minutes then it stopped working both fluorescent bulbs went out

5.0 / 10.0

Great place. Bed was a bit hard for me. But all in all great stay.

2.0 / 10.0

We booked 2-night stay but ended up leaving after one night. We had rashes on our body either due to bed bugs or some other sanitary issues.

1.0 / 10.0

My trip was not pleasant. From free wi-fi not being free to luggage carts too hard to handle. The doors were too difficult to manage. Amenities were below expectations. There was shampoo but no conditioner, no access to a blow dryer. A complementary breakfast of packaged muffins and granola bars. The curtains when closed had a small gap that made me feel unsafe.

5.0 / 10.0

Hotel was conveniently located to my family’s home and a mall with plenty of eating establishments to choice from. Hotel was priced right and clean. I was pleased of my selection being on short notice. Wa Que

1.0 / 10.0

I do not write many reviews!!! But this one was definitely needed!!! Extended stay should be ashamed to have a hotel this bad in condition. We asked to switch rooms when we got there. The carpet in the first room had so many stains it’s bad the shower had stains as well. The smell in the rooms and the hotel itself smelt of garlic!!! The gentleman in the front was kind enough to give us a new room that had tile, but even then the room was bad below are pictures of the second room. They rooms are so badly out dated. Thankfully it was only for one night. However the first night around 9pm someone decided to make bacon and it smelt through the whole hallways and rooms of the hotel. It was sooo bad!!! The only pro I can say is that this hotel is by everything restaurants Target Walmart best bud the cottonwood mall. That's all! I would definitely not ever recommend staying there!!!! It definitely need some major upgrades!!! Plus the beds were about the size of a twin bed!!!

4.0 / 10.0

The carpet was disgusting property smells bad

5.0 / 10.0

Breakfast is not worthy. It’s basically granola bars muffins and tea/coffee. Bed was ok but worn. View was great. It’s was good for a base during our stay

8.0 / 10.0

Near shopping area yet very quiet.

2.0 / 10.0

The room was decent but it was definitely outdated. Not really clean either. The phones were also down which was frustrating because you couldnt contact the front desk. The property was just over priced for a ghetto place like this. Definitely not worth the price. Also, the breakfast was only oatmeal and a muffin. Definitely disappointed in my experience overall.

5.0 / 10.0

The receptionist was amazing, she was very friendly and all or questions were answered right away. She made she everything was great for us and it was.

5.0 / 10.0

Love that's it's close too all the stores and it's pretty friendly

2.0 / 10.0

The hotel wasn’t what the I expected. On the website it shows different pictures of what actual it is. Also the room we got was dirty and it smell so bad. We had to canceled and move to another hotel.

8.0 / 10.0

The breakfast was very marginal

5.0 / 10.0

It was convenient and it was quiet

2.0 / 10.0

Very dirty

10.0 / 10.0

Excellent

10.0 / 10.0

Thank you

1.0 / 10.0

Everything was dirty. The moment we walked into the hotel it had a strange stench the floors in lobby, halls and elevator were filthy. When we got into the room the bath towels had brown stains and the door and pictures and mirrors had something spattered or spilt on them and finger prints EVERYWHERE. The outside doors were not securely locked and sticky people in the parking lot. We will not be staying here again

1.0 / 10.0

Room smelled of mildew and cigarettes. Killed 6 roaches in a 36 hr period. Slept in my car one night and just used shower. Police were there twice during my stay and I maybe was at the property for 7 total hours of my 36 hr stay. This property needs to be condemned.

2.0 / 10.0

Hotel experience was a horrible mess all around. Asked for extra towels and TP only to be told they were completely out, the entire ground floor was being worked on making traversing around the hotel a pain, and the hotel employees were very unsympathetic and rude. Saw many other guests being treated the same way, would NOT be staying here again!

2.0 / 10.0

Every room smells like smoke

3.0 / 10.0

The hotel was conveniently located for us, but was really showing its age. The refrigerator in our room had a loose seal that made it difficult to close. The fan in the bathroom was ridiculously loud. And when I looked under the bed, there was a lot of dust dirt. The grab and go breakfast consisted of granola bars, and plastic wrapped muffins.

1.0 / 10.0

It was horrible. Tried to check in at 3:20pm, they said it would be another 45 minutes because they were behind. Went for a family visit, went to eat, came back to the hotel a little after 6pm and their system was down and we couldn’t even check in or pay, so by the time we checked in, and got settled in our room, it was almost 7pm.

4.0 / 10.0

I booked 3 rooms for a week. One room was not clean upon check in. Another room was provided but had what looked like blood stains on the mattress and bedding. The hotel was out of toilet paper so we had to provide our own. There was a transient who was camped in the stairway and the elevator did not work. On the second day the washers to the facility did not work so no clean linen for the rest of the week. Continental breakfast was a granola bar.

2.0 / 10.0

This hotel is not how it looks on the pictures. It is completely the opposite. The room I was in the ceiling looked like it had water damage because some was falling off. The bathroom was dirty with other peoples hair, toilet was also dirty. I did ask to be moved to another room and they did but it was the same as the first.

6.0 / 10.0

Staff was awesome. Bad part was fridge was dirty. Had coke spills and food spills on it. Bathroom was dirty as well. I asked front of ot could be cleaned and was told cleaning only goes every 7 days. He was noce about it though. Also was told tjere was no pots or silverware.

3.0 / 10.0

Easy check in. The AC didn’t work well and the bed was real hard. Other than that nice stay for a quick trip

3.0 / 10.0

This hotel needs a lot of care rented 2 rooms and 1 had no electricity electrical wires exposed. No coffee no creamer kind of disappointed

2.0 / 10.0

We were disappointed - the room states small kitchen - but cabinets were empty - no dishes, no cups, no silverware. We were told we need to ask for plate settings - when we requested plate settings, I was told they were all being used. We stayed a week & was told they were short staffed & we couldn’t get our room cleaned, if we needed clean towels we had to bring ours down to exchange for clean ones. We will not stay here again.

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