Niagara Falls Marriott Fallsview Hotel & Spa

The view from our room was absolutely superb — waking up to such a stunning sight made our stay unforgettable. We truly enjoyed every moment here, from the comfortable rooms to the relaxing atmosphere. This hotel is perfect for anyone looking for both beauty and comfort!

The room is different from the pictures when we booked. Nice view of the falls but the windows are so dirty. So we asked to be moved,but they told us to move next door which is just the same. Then the next day they told us to check out by 11 then come back in the afternoon so we can check in to the higher floor. They basically told us to move out the hotel on a rainy day while waiting for a room to be ready by afternoon even though we booked it for 3 nights. Turns out, you have to specifically request the higher floors room when booking. The higher floor window is also the same. Even with more dark stains from what it seems like a bird/insect's sh*t aside from the white stains from what the staffs say is from the weather and fall's mist so they can't do anything about it. Breakfast was fine but exactly the same every day. Nothing special. Other staffs are lovely. The lady staff near the buffet area on the 1st of October was so helpful and kind. She seems to work hard also and very considerate of every guests. But others are not. Especially the lady *** serving on the 3rd of Oct near the buffet area. We asked nicely if the blinds can be put down a bit because the sunlight was hitting directly on our table. She just said she cannot block the view and will try to put it down a bit but she never came back. She kept chatting to other tables but never checked on us. Didn't even asked if we want to move table. The other blinds were more than halfway down but only on our side that is not so we thought it was ok to ask. When we were leaving the restaurant, she just looked at us like she didn't care. Very poor service. It's not like we'd want to be like a guest who complain about everything but we can't help it. Not a quality hotel and service you can expect from a "4 star hotel." Even the sauna, you'll have to pay. We've seen better rooms, amenities and service from a "3 star hotel." There's also additional charges per day. Nice view of the falls but will never come back. Not worth it for the price.

Hotel location was great, however, it may be a seasonal thing but despite being on the upper floor, we had multiple flys in our room in which we have room service come to get rid of. Other than that, there was a large gap under the entrance door and our piping was slightly clogged.

Good location though but too expensive