Hotel in Surabaya
4-Star Hotel
Reasons to book
Well priced for this locationPriced under area average
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Includes essentialsWiFi/Internet, Air conditioning, Pool and more
About this hotel
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Change of towels is available on request.
Mercure Surabaya Grand Miram offers 257 accommodations with fireplaces and free minibar items. Beds feature premium bedding. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and minibars. Bathrooms include showers, slippers, bidets, and complimentary toiletries.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Change of towels is available on request.
Mercure Surabaya Grand Miram offers 257 accommodations with fireplaces and free minibar items. Beds feature premium bedding. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and minibars. Bathrooms include showers, slippers, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Mercure Surabaya Grand Miram
Restaurant
Air conditioning
Pool
Non-smoking
Gym
TV
Bathroom
Refrigerator
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Kettle
Laundry services
Fireplace
Ironing facilities
Towels
Safe
Desk
Hairdryer
Fire alarm
Map of Surabaya
Available Rooms
Ratings and reviews
8 / 10Excellent·Oct 2025
Okay for what you pay for
8 / 10Excellent·Aug 2024
Staff were great but the service was so slow. Evening meal in the bistro was disgraceful but in the Japanese restaurant it was great but again, very slow. No quiet areas where you can bring your own drinks to sit and relax. Pool is not at all what is shown and you can't get an alcholic drink there either. Have to compliment your staff though.
8 / 10Excellent·Aug 2024
Staff were great but the service was so slow. Evening meal in the bistro was disgraceful but in the Japanese restaurant it was great but again, very slow. No quiet areas where you can bring your own drinks to sit and relax. Pool is not at all what is shown and you can't get an alcholic drink there either. Have to compliment your staff though.
5 / 10·Nov 2024
Really nice hotel. Rooms are good.
Staff were all really super friendly and helpful.
My only negative point was the prices in the hotel coffee shop. A beer was probably 3 times the cost of a bar outside so it felt like you were being ripped off to support the hotel and its staff.
$$$$
7.8Good
(86 Ratings)
"Nice hotel, decent price, close to downtown, friendly staffs."
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