Quest Hotel Darmo - Surabaya by ASTON

Comfortable and clean bed and pillows. Live music in lobby and restaurant. Swimming narrow yet long. Seems like a choice of locals.

Many minor defects in design and facilities, like chest blocking the way, bathroom having no lock, poor draining of bathtub, no refill of shower gel and shampoo, etc. But not as bad as said in other comments.

The price very affordable , comfortable, staff very friendly .

Dark and not too clean for the room . I saw some hair from last customer before me.. but overall it’s good

The security were professional. The staff and front line management were organised and allowed everything to work as clockwise. A home away from home as I pursued the Prajogo Story . https://youtube.com/@ps3theprajogostoryfindingm803 . Many wonderful staff to name them all but to me are like family. Novita and Mulayadi are great in their role as all the others were able to perform their duties with professionalism as well as tender loving care. They are passionate in their job and when their is the passion excellence is delivered. I hope to one day return and they can be like family. Special tanks to Samudarno, Agung, Stevina, Dina, Afrik, Galia and sorry if I can't write all your names. Hope to see you keep smiling in the job you love. Kindest regards Setio and The Prajogo Story.

We booked without breakfast. The hotel location is strategic, just across with Taman Bungkul where we usually get good Rawon. Friendly staff and quick check in.

The bathroom lay out I think is not right. It's difficult to get in and out to or from shower area because the closet is sitting too close with shower door (too narrow). Especially when you get the room right at the end of corridor. It will be even more difficult if we stay with the old people. Difficult to connect to Wifi (bad signal).