Hotel Imperial Reforma

Top rated by guests

Deluxe Quadruple Room | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room | Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite | Bathroom | Combined shower/tub, deep soaking tub, rainfall showerhead

Deluxe Room | Bathroom | Combined shower/tub, deep soaking tub, rainfall showerhead

8.0Excellent

(1,007 Ratings)

"Very clean ,nice place to stay, friendly staff.Everything is very close to go on bus to zocalo,catedral,angel de la independencia, places to go eat. "

Carmina

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(1,007 Ratings)

Hotel in Mexico City

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, TV and more

About this hotel

Art Deco hotel with a restaurant, 4-minute walk to Paseo de la Reforma
Along with a restaurant, this smoke-free hotel has a 24-hour business center and a conference center. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
Hotel Imperial Reforma offers 65 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Amenities at Hotel Imperial Reforma

Restaurant

Air conditioning

Non-smoking

WiFi/Internet

Laundry services

Bath or shower

Bathtub

Towels

Safe

Desk

Hairdryer

Map of Mexico City

Nearby attractions

Museo Nacional de Antropología

Available Rooms

$$$$

Top rated by guests

8.0Excellent

(1,007 Ratings)

"Very clean ,nice place to stay, friendly staff.Everything is very close to go on bus to zocalo,catedral,angel de la independencia, places to go eat. "

Carmina

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(1,007 Ratings)

Hotel in Mexico City

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, TV and more

Map of Mexico City

Nearby attractions

Museo Nacional de Antropología

Available Rooms

About this hotel

Amenities

Restaurant

Air conditioning

Non-smoking

WiFi/Internet

Laundry services

Bath or shower

Bathtub

Towels

Safe

Desk

Hairdryer

Ratings and reviews

8.0 / 10.0

Excellent(1,007 Ratings)

4.0 / 10.0

This is an old-fashioned hotel with no modern amenities such as USB ports, a refrigerator, or a strong Wi-Fi signal. It looks reasonably convenient overall, but it can get noisy if your room is close to the street. The bathroom has a tub that is difficult to access and inconvenient for anyone with limited mobility. Only two bath towels were provided, and they were hard, old, and rough. Even though I asked the reception to change them, I kept receiving towels of the same quality. No hand towels or a bathmat were included. The continental breakfast consists of a small cup of coffee, a sandwich, and four pieces of fruit. I tried it once, but it’s better to get breakfast elsewhere. I visit Mexico City frequently and have never experienced limits on towels or on continental breakfast portions that are counted.

4.0 / 10.0

La habitación estaba extremadamente sucia, con ventanas rotas, una fuga en el lavabo y cortinas viejas que no cerraban bien. El personal de recepción parecía malhumorado, salvo el señor que nos ayudó con el equipaje. El ascensor parecía a punto de derrumbarse. En la página web, el hotel parecía mucho más nuevo, pero no lo es, y por el precio que tiene, deberían mejorar las condiciones, ya que parece un hostal o motel. No debería considerarse un hotel. The room was extremely dirty, there were broken windows, a leak in the sink, and the curtains didn't close properly because they were so old. The reception staff seemed grumpy, except for the gentleman who helped with the luggage. The elevator looked like it was about to fall apart from age. On the website, the whole hotel looked newer, but it isn't, and for the price, they should improve the conditions because it feels like a hostel or motel. It shouldn't be classified as a hotel.

10.0 / 10.0

Very clean ,nice place to stay, friendly staff.Everything is very close to go on bus to zocalo,catedral,angel de la independencia, places to go eat.

6.0 / 10.0

Im main Hotel areas beautiful well keep old classic hotel and restaurant, the room was a bit worn needing renos but clean, pillows and bed quit hard.

4.0 / 10.0

Average

10.0 / 10.0

Todo excelente

10.0 / 10.0

Very good

2.0 / 10.0

This place needs to upgrade its restroom facilities in the rooms and it's electrical. In order to charge my phone I needed to disconnect a lamp. And even then it didn't work the. Refrigerator coffee maker did not work. The air conditioner did not work. Terrible place. I had to leave and go across the street to fiesta, americana

4.0 / 10.0

Hotel was nice location great, the food need a bit more attention specially when you order eggs, I order over easy eggs, I couldn’t eaten, they look like volcano crater bubbles all over I don’t know how they cooked but it was bad, I’m sorry to tell you but I will definitely will come back and stay with you guys again or recommend to any one, thank you for having me and my wife.

5.0 / 10.0

Breakfast was bad Everything elso was perfect

4.0 / 10.0

The main reason for booking this hotel was the location, it is close to the Historic Center and with good dinning options really close. We are really disappointed about the room condition, the sink was not draining properly even after reporting it to the front desk and a visit from the maintenance team. The bathroom is not something to brag about. The towels are really old, it seems they don't replace them, the a/c was loud but it kept the temperature nicely. The staff is friendly but apparently they cannot help due to limited resources, we asked for an extra pillow (my wife needed it due to health situation) and they told us the couldn't provide it. It is a beautiful building but is old and in need of upgrades. We got a great rate and enjoyed our time in Mexico City and the location of this hotel helped a lot.

8.0 / 10.0

6.0 / 10.0

Property needs a little Care!

6.0 / 10.0

Very noisy street next to hotel. My room had maintenance issues.

1.0 / 10.0

No breakfast like they say you have to pay for your own breakfast. Nothing is free in there. The only thing they gave you ship sandwich, orange juice, same fruit every day.

2.0 / 10.0

No towels in bathroom, cold water , dirty sofa, no air conditioning, old furniture and curtains.

2.0 / 10.0

Hotel did not want give more shower towels after letting them know that there were occupants in the room. They didn’t want to give an extra voucher either for the continental breakfast. They didn’t let you take any coffee nor food to your rooms from the breakfast area. Staff did not bother trying to accommodate in type of way or even tried to contact management for us.

6.0 / 10.0

we stayed 6 days and they gave us the same breakfast juice, coffee and ham and cheese sandwich… for 6 days!!!!

10.0 / 10.0

4.0 / 10.0

Lacking customer service Food was cold

4.0 / 10.0

My stay at this hotel was very disappointing due to the terrible customer service. Brenda from the morning shift, in particular, had an unacceptable attitude for someone who works in guest services. She was rude, impatient, and seemed unconcerned with helping with our requests. Her lack of manners and interest in providing good service made our experience very unpleasant. If the hotel wants to improve its reputation, it should make the staff more friendly and professional. The hotel itself is beautiful from the outside and in the reception area. The rooms are another story. Super old and smell like dirty water. You can hear too much street noise, so if you want to sleep, this is not the place! The floor or carpet is so dirty that you shower and immediately your heels are dirty again just from walking in the same room. This hotel is supposedly 5-star and quite expensive, and based on my stay and how my husband, family, and I were treated, I definitely will not return or recommend it.

6.0 / 10.0

10.0 / 10.0

Great downtown location

8.0 / 10.0

EXCELENTE

4.0 / 10.0

The checkin was smooth and thry were friendly and helpful. My issues were the room condition. The two chairs for the table were in need of repair. The leather was coming off in places. Also the rug was coming up at the door to the balcony. The shower was ok. The shower head could have been better. I didnt feel liek i properly got rinsed and the tub did not have anti slip in it. As someone whos slipped and fallen and spent a month in the hospital this makes me nervous.

10.0 / 10.0

excelent

10.0 / 10.0

Beautiful building friendly staff.

10.0 / 10.0

Beautiful building friendly staff

5.0 / 10.0

I loved this hotel,the staff very helpful, excellent customer service

10.0 / 10.0

First time in this property. I’ll be glad to come back again.

10.0 / 10.0

Massive rooms with amazing bath tub jacuzzis.

8.0 / 10.0

10.0 / 10.0

I love this property and I will stay there again :)

10.0 / 10.0

Great stay

10.0 / 10.0

Tnks

10.0 / 10.0

I had a good experience , staff was very friendly !

10.0 / 10.0

It just had little cacariches

6.0 / 10.0

The hotel fail on maintenance, uneven/low water pressure , not enough soap, curtain not as big as window, lamps and lightbulb off, elevator not working

10.0 / 10.0

Great value , location and professional staff

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Imperial Reforma. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Imperial Reforma pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Imperial Reforma?

We found 12 amenities for this rental. This includes restaurant, air conditioning, non-smoking, tv, and wifi/internet.

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Hotel Imperial Reforma

Hotel in Mexico City

Reasons to book

About this hotel

Amenities at Hotel Imperial Reforma

Map of Mexico City

Nearby attractions

Available Rooms

Hotel in Mexico City

Reasons to book

Map of Mexico City

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Imperial Reforma pet friendly?

What amenities are available at Hotel Imperial Reforma?

Explore similar stays in Mexico City

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