Red Roof Inn PLUS+ Pittsburgh East - Monroeville

Clean room good staff

Experienced veed smell in The night time. As family We don't like

Not sure

I did not like that they put a $100 charge on my credit card that actually went through, that is excessive and they did not do that two weeks ago. The entire place reeks of marijuana. We had to switch rooms because in the 1st, the blower made terrible noises and that room smelled especially bad. In our second room, the toilet did not flush well. It is doubtful that we will stay there again.

The room was very clean upon entering. The staff at the front desk was very friendly. The security deposit of $100, was refunded promptly after checking out. There is plenty of room for parking, however, the pavement is in need of some spot repairs. Overall, a very good, 1 night stay.

Tub and floors were dirty .

I never seen a rest room in that bad state, though it is clean, the tub has stains and caulking has so many black spots, one side of the wall is in bad state as well.

I paid my deposit in cash, and I always make sure to leave the room clean. When I went to check out, the front desk clerk told me I was “free to go.” I asked about my cash deposit and he acted like he didn’t remember me paying one even though he was the same person who took it. He then said he needed to check the room. After checking, he went straight to the safe and pulled out an envelope with my room number written on it. So the deposit was clearly logged and accounted for the entire time. The initial denial felt shady, and after looking through other reviews, I see this isn’t the first time this has happened here. There was also an issue with the vending machine. When the hotel was busy, the machine had the prices covered and a sign saying to “ask clerk for assistance.” When I did, I was charged $11 for a can of Sprite, a Snickers, and a bag of Member’s Mark chips. But when I checked out the next morning — when the parking lot was nearly empty and there were fewer guests the machine was suddenly working, the tape was removed, and the actual prices were visible. It really seems like when the hotel is busier, they hide the prices and overcharge guests by forcing purchases through the desk.Overall, the room itself was fine, but the way money is handled here feels intentionally misleading. I don’t appreciate having to ask for my own deposit back or being price gouged for basic snacks. I won’t stay here again.