Residence Inn by Marriott Anaheim Placentia Fullerton

limited breakfast. we left and went elsewhere. clean but bed needs to be replaced. if you didn’t lay in the middle you would have rolled off. tried to check in 20 mins early. Guy said it’s a fifty dollar charge to early check in. tried to call ahead to ask about early check in No one answered the phone for almost 2 hours. key didn’t work. again no one answered the phone. had to walk all the way back. had to pay 12 bucks for parking. and there was still NO parking. because there was a BUS parked taking up 8 to 10 slots. it’s like an apartment so there are no elevators or hallways which is nice. it was very quiet.

Breakfast was good- make your own waffles were good! (need butter) good options for breakfast. parking is a little hard when you come home at night other than that this place is great very clean. Excellent staff.

The location was good for our Disney vacation. It wasn’t too close or too far from the parks and getting around was pretty easy. Breakfast was an added plus. I liked how they changed the menu each day for the hot foods. The room was musty and had an old smell to it. The bed was very uncomfortable also very old and outdated. It felt like it had a busted spring in it and hadn’t been replaced in a really long time. I also broke out in hives the first night and I’m not sure why. My daughter woke up with bites on her feet. She was in socks and shoes all day every day so that was a little weird. The property is in need of updates. It rained while we were there, and there were leaks in several of the common areas. The laundry facility only took coins. I could charge the laundry soap and dryer sheets to the room, but there was no ATM on site and the front desk could not give me change by charging it to the room so we had to go off premises to get cash. Overall, it was an okay stay but not the best.

Loved the stay ! Will stay again for my future trips ! Only a 20 min drive from Disney!

I love it

Clean, convenient and friendly service.

I would say if you don’t have standards then this location may be okay for you.

When we checked in, we were downgraded because they sold out of the rooms we booked. It’s not my problem that they overbooked or sold out…we should have been upgraded, not downgraded. I will not book with a third party app again, when I have lifetime platinum points with the hotel. If it wasn’t late, and if I wasn’t exhausted from our long drive, I would have complained or moved hotels. It’s only one night, and the room was non refundable. Again, NEVER, again.

Housekeeping in minimal to none. Not like when I sentenced this property a few years ago.

There was a cockroach in our room, the bed sheet were dirty, pillowcases were also dirty thank god I had taken some sheets and pillowcases from home. Will never stay there again

Great location!

Exterior area is really dirty. They don’t provide body lotions in the bath room. Bathroom towels look really horrible.

Clean and quiet affordable hotel that’s not far from Disney!!

The hotel was dirty and smelled bad. I attempted to open the sliding door to let some fresh air in but the door was broken. I was given a new room but that room also smelled bad and was not very clean. I opened the sliding door and there was no screen. Unfortunately I gave up and just spent most of my time outside of the room. I will never stay at one of these establishments again.

The family suite was perfect and very clean. Also great breakfast!

The property is very clean and good staff.

Great room , cleanings, cozy

Excellent

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The pool was a great amenity but it would be nice if more towels were provided

Awesome stay

Clean

Breakfast

Friendly staff, very clean, everything was great. The minor issue was the parking lot had some furnitures that didn’t make our parking experience easy because I had 3 kids with me. It was a bit rough to park far away while there’s parking available but occupied with other things.

Our stay was very disappointing from start to finish. We arrived on a Tuesday and were told at check-in that our room wouldn’t be cleaned until Saturday. In the meantime, we had to go to the front desk for fresh towels (which were never brought to us), and no one ever came to collect the dirty ones — they just piled up in the bathroom. When Saturday came, housekeeping said we weren’t on the list to have our room cleaned, even though we had been out of the room daily from 8am–4:30pm. Later that evening, she returned to say we were on the list, but after asking for a few minutes to get dressed, she never came back. There were also maintenance issues: the shower leaked all over the bathroom floor, and since we didn’t have fresh towels, we had to use the soaked dirty ones to mop up the water. The toilet is right next to the shower, so we were constantly stepping in water. Maintenance only unclogged the sink and didn’t fix the leak. I requested a blanket mid-week and was told someone would bring it — it never arrived. I ended up buying one from Walmart. On top of all that, the room was very outdated and in need of upgrades. This experience was not reflective of the Marriott brand I’ve trusted for over 20 years. I’ve already switched my upcoming August reservation from Courtyard to the Hyatt. Very disappointing.

Perfect

Every one was pretty nice the property was very spacious anything that we need they give us breakfast was great also the only thing I don’t like they charge for parking and also lots spiders but anything else was great nice and big spacious like apartments like quite area you verly cant hear anything out side we love the place but lots of spiders

great property, friendly staff and very accommodating!

loved everything from this hotel thank you for making our trip memorable

The accessible eBay broom did not have a shower chair, front desk was quick to remedy that. The bathroom while spacious and nice, there could have been more counter space for hygiene items. There were no draws to put away clothing so we had to live out of suitcases. They have a rather large desk that could be replaced with a low chest of draws. They gave extra towels and trash removal when requested. We were there for 6 nights and only had the room cleaned and bed linens changed once and we had to ask several times. The person who cleansed and changed the linens did an excellent job! The front staff were friendly for the most part. Breakfast was ok. There was not a lot of choices for someone with food allergies but otherwise it was a good mix of carbs dairy and protien. Most mornings we didn’t get there in time for something to eat as they either ran out or they shut down just as we got there. I think that they could leave the coffee and tea for people but instead they offer water and lemonade during the day. There are not enough handicapped parking spots and for 9 bucks a night, there should be. I had to park my car on the other side of the hotel complex after unloading my son in his wheelchair. While that’s not a big issue for me it can pose a bit of an issue for other non ambulatory persons. Overall the experience was pleasant.

Very small closet space and no place to put suitcases

I liked the breakfast. I was surprised to find I had to pay $9 a night to park. There was some confusion at check-in. I was told the internet or card reader wasn't working so another $299 charge was put on my credit card even though I had a receipt showing I had paid in full dated 6/22. I think there should have been a trash can for the kitchen area as well as for the bathroom. The mattress was a little too big for the bed platform and I almost rolled out of bed a couple times when the mattress drooped . A door separating the toilet/shower form the mirror and sink would have been nice.