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Best Western Plus Carlton Plaza Hotel

Top rated by guests

Lobby

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Combined shower/tub, free toiletries, hair dryer, towels

8.8Excellent

(1,311 Ratings)

"The staff are very friendly and helpful. The room service and housekeeping is great. The location is great, walkable. "

Michael

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(1,311 Ratings)

Hotel in Victoria

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Edwardian hotel with a fitness center and a 24-hour business center
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite.
Housekeeping is available on request.
Best Western Plus Carlton Plaza Hotel offers 108 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Map of Victoria

city location on map

Nearby attractions

Royal BC Museum

Olympic Game Farm

Victoria Butterfly Gardens

Beacon Hill Children's Farm

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.8Excellent

(1,311 Ratings)

"The staff are very friendly and helpful. The room service and housekeeping is great. The location is great, walkable. "

Michael

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(1,311 Ratings)

Hotel in Victoria

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Victoria

city location on map

Nearby attractions

Royal BC Museum

Olympic Game Farm

Victoria Butterfly Gardens

Beacon Hill Children's Farm

Available Rooms

About this hotel

Edwardian hotel with a fitness center and a 24-hour business center
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite.
Housekeeping is available on request.
Best Western Plus Carlton Plaza Hotel offers 108 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.8 / 10.0

Excellent(1,311 Ratings)

5.0 / 10.0

Yes

5.0 / 10.0

Great location, very friendly staff

5.0 / 10.0

Location and the staff

5.0 / 10.0

Clean rooms. Staff were extremely helpful and courtesy. No breakfast but restaurant next door.

5.0 / 10.0

The room was good and the sheets were clean and well pressed. Very close to restaurants. There is nearby parking that is free from 8pm to 8am and also you can park around the street. This is also close to the wharf and other nearby tourist spots. They don't have free breakfast but there is a good restaurant beside the lobby.

4.0 / 10.0

Clean room, but very noise, elevator, staff room both was close to my room, I couldn't sleep at all

4.0 / 10.0

Staff were lovely and helpful

4.0 / 10.0

Just noisy from work being done outside :(

5.0 / 10.0

Hotel was very clean and staff was wonderful. The only issue I had was the night club underneath my room. the bass was pounding despite the ear plugs left in the room

3.0 / 10.0

No soap dispenser in bathtub! Just shampoo & conditioner… I had to exit shower to find soap on far wall by sink! Towels were a dirty white! Should use bleach. We have stayed here several times & no problem…this visit we were not impressed.

5.0 / 10.0

Awesome for business travel! Great staff

5.0 / 10.0

Very clean and quiet hotel, located centrally. Staff was wonderful.

4.0 / 10.0

Good location

5.0 / 10.0

The staff was amazing! There was a mix up with my booking and they did everything to help. If you like business that stand behind their customers and fight for them, this is a great Hotel. Thank you, Best Western Plus Carlton. I will stay with you again.

4.0 / 10.0

Good

10.0 / 10.0

The staff are very friendly and helpful. The room service and housekeeping is great. The location is great, walkable.

10.0 / 10.0

The staff were great, the room was nice, a good area to be in, and they let me check in a bit early which was excellent as I had been travelling for twelve hours to reach and woke up early in the morning and was exhausted

10.0 / 10.0

This place won’t blow your mind but it’s nice and clean and convenient

10.0 / 10.0

Sylvia at the front desk was amazing!!! Kind/helpful with a huge smile.

10.0 / 10.0

The staff is very polite and helpful, and the guest room is clean and cozy.

6.0 / 10.0

Ok

8.0 / 10.0

Everything was as expected, neat and tidy, staff were very pleasent. Central to everything I required.

8.0 / 10.0

Soap in the shower would be good.

4.0 / 10.0

Asked to charge our car which they said wasnt a problem but unfortunatley they did not do it.

10.0 / 10.0

Great staff, lots of shops nearby, walking distance to absolutely everything! Fantastic - Will absolutely stay again.

10.0 / 10.0

I loved the location and the staff was very friendly and helpful. I was grateful for the valet parking as the hotel is not in a safe area at this time. The hotel did not email me a copy of the invoice as they said they would. Overall it's a convenient place to stay

5.0 / 10.0

Hotel is convenient, and rooms are pleasant and clean. Good overall stay in downtown Victoria.

10.0 / 10.0

Walkable clean room friendly staff

10.0 / 10.0

Valet services is great.

3.0 / 10.0

Convenient location and large rooms however the rooms are in need of an update. Not what you would expect at $300USD per night

8.0 / 10.0

Nice clean room friendly staff basics gym great air conditioning. Kitchen small but ok need some paper towels.

10.0 / 10.0

The room was clean and adequate. The bathroom was nice ( the shower needed fixing) but towels and supplies and blow dryer were wonderful. The valet parking was very nice. The coffee machine was an absolute bonus. We wish it was open in the morning during the week but were pleasantly surprised it was open for an hour Saturday morning as we left. The hotel was lovely plus they saved us when our first hotel had a glitch . Thank you for hosting us.

4.0 / 10.0

For $500 it was a 2 star hotel … total rip off.

10.0 / 10.0

Very accessible to inner harbour. Room is comfy and clean. Staff are friendly and helpful. The only thing I would say is there a quite a number of homeless people around the area, so maybe cautious if you are a female solo traveller.

5.0 / 10.0

Everything was perfect. Maybe bottled water would be a little bonus.

8.0 / 10.0

We had a pleasant stay.

10.0 / 10.0

Central location, great staff and very clean

10.0 / 10.0

Property was amazing

8.0 / 10.0

Very clean

10.0 / 10.0

Easy to book. Friendly staff.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Best Western Plus Carlton Plaza Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Plus Carlton Plaza Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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