Quality Inn New Kensington

Quiet, comfortable

The room was clean, the beds where super comfy, and the linens where fresh and super cozy to curl up in. The staff were all very nice when i spoke with them.

Everything! The hotel needs a full makeover. Bed uncomfortable, showers don’t drain properly, food isn’t even edible

Excellent front desk service. The man checking me in was very nice and friendly. The room was clean but could use a little updating. Everything was good except the bed. Definitely could use a new mattress.

Dirty and deceiving pix on the website. Didn’t even stay for the night - beds horrible and room small.

Mildew smell No vent in bathroom

Property should be shut down and completely renovated or bulldozed.

The room smelled moldy, a lot of sticky dust on the AC unit and surge protectors. Bathroom floor had a slippery sheen. Ample parking. Reception area was nice.

I am not one to leave distasteful reviews but this place was absolutely disgusting. Dirt layered everywhere. Nothing about this place was welcoming or clean. It had an awful smell all throughout the place including inside the room. The room had such poor ventilation that it felt damp and sticky. Everything was rusted and the bathroom was filled with mildew. The air vent was filthy. I cleaned it myself and got a load of dust off of it. The vestibule going to the outside doors and to the second floor smelled of sewage and had dead bugs all throughout. There was not one good thing about it. I would never recommend to anyone.

First, the extremely nice lady working the front desk was great. Polite, thorough and quick. Then we went to our rooms on the second floor, the entire hallway smelt like a dirty ashtray, the rooms (we had two) smelt worse (these were supposed to be non smoking rooms). One room had what appeared to be coffee spilt/thrown all over the bathroom door, it was still somewhat wet from the prior person in the room? Hair in the bathtub, no way it was even rinced from the prior renter. Will absolutey never go back to this hotel.

Our room was for sure clean!!! I checked in at 2pm (got the keys to the room) and actually went into the room at 11 pm… it still smelled very “clean”. The cleaner smell was a bit over powering… we had to leave the door open to the hallway for about a half an hour to be able to breathe in there. I’m not sure if it was a type of air freshener or what… but I will be making sure that my next stay anywhere is like that. We both have breathing issues and it was a problem for us. Honestly- without MY breathing issues… it was nice for the room to not smell like a stale hotel room…

Close to where I was going, convenience

I like the privacy. I didn’t think the front desk was friendly at all. After I checked out waiting for my family and I ride they called the police and said they wanted us trespassed, and they told the police they trespassed us a few days before that, but that’s not true. We paid almost 1,200 to stay there for 10 days and the day we checked out they called and lied to the police. Do not ever stay at this hotel one side of the building near entrance B looks like it’s falling apart.

Nice place to stay. Staff very nice.

Check in was a pain!! Room smells very dusty, wet, musty. A/C specifically on the top left is full of clumps of dust! Entrance with key through side doors is unaccessible! I went out to smoke a cigarette late at night and see an SUV backed into a wooded area on the property but not. I booked on Expedia originally when I went to check in I'm told no cash, I get there maybe around 1am and told I still have to check out at 11am! Front desk says I can't use my Expedia check in because my boyfriend was paying with his card instead! Just to get a room he said I couldn't check in till the next day!? Acted as if he was helping me out by getting me in. For the price alone it's not worth it!!

Carpets wet and moldy. Breakfast was lacking, especially for a Sunday.

Continental breakfast was scant.

This place is truly a disaster. Very dirty, moldy, odd smells. Structurally very worn. Amenities unavailable. Rusty broken ice machine. Etc. Do not stay here.

I would not recommend staying at this location.

OK experience. Bed was small. Ac was not working

Great service

Clean but dated. Staffing very helpful and courteous. Entrance needs repaved.

This has to be the worst place that we have ever stayed. The rooms (we had 2) were so humid that the carpet (original from 1982) was always wet and well as the tiling he bathroom. The furniture also original from 1982 was falling apart. The bathroom doors were metal and rusty. The was and doors in the hallways were dirty. The establishment has more a a prison feel that a hotel. The room keys for both rooms needed to be changed daily as they stopped working. The door on the north side of the property was stopped working and would accepts any of the guests key cards. The whole place smells like mildew

Bed was creaky. Shower head leaked.

There were dirty towels in thebathroom and rhw sheets had not been changed. We didnot stay!

Checked in and went to room. Smelled terrible, stains on headboard and comforter, curtains ripped. Immediately went to desk and told them how dirty the rooms are, couldn’t stay there, had to find another hotel.

Location was close to venue and easy access. The lobby looked renovated recently but room had mold in bathtub, mirrors were all dirty, phone looked terrible, no tv

Old outdated, VERY clean and new bed linens tho. Bathroom shower was dirty. Overall not a bad stay. Just an older hotel. You can tell their trying to remodel update tho

By far the worst hotel I’ve ever been to. This place reminded me of the Cecil Hotel that they based an entire season of AHS on. If we weren’t stranded in the area without a back up plan, we would have left immediately but we had been driving for 8 hours and had an early morning appointment.

One star because the check in lady was nice. The hotel is so disgusting. It smelled so musty in the hotel and in the room. The bed was bowing in the middle. The carpet felt moist. The AC air had an odor. It was not cleaned thoroughly. There were very sketchy people outside and inside the hotel with questionable behavior. Do yourself and favor and do not stay here.

It felt very dirty. The doors seems so nasty. The bathroom was very clean which was very surprising. Glad to see that. Mattress felt very very old.

The place was disgusting the room smelled horrible and there were bed bugs crawling everywhere.