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Delta Hotels by Marriott Chicago Willowbrook

Top rated by guests

Lobby

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

8.4Excellent

(507 Ratings)

"The staff was very friendly. Fast check-in and check-out with no issues! Second time staying here and will stay again! "

Allyson

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(507 Ratings)

Hotel in Willowbrook, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Pet-friendly hotel with free parking connected to a shopping center in Willowbrook
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area.
Housekeeping is available on request.
Delta Hotels by Marriott Chicago Willowbrook offers 164 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Delta Hotels by Marriott Chicago Willowbrook

Air conditioner

Internet / Wifi

Laundry

TV

Free parking

Map of Willowbrook, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.4Excellent

(507 Ratings)

"The staff was very friendly. Fast check-in and check-out with no issues! Second time staying here and will stay again! "

Allyson

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(507 Ratings)

Hotel in Willowbrook, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Willowbrook, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Pet-friendly hotel with free parking connected to a shopping center in Willowbrook
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area.
Housekeeping is available on request.
Delta Hotels by Marriott Chicago Willowbrook offers 164 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(507 Ratings)

5.0 / 10.0

Clean room Friendly staff Great location

5.0 / 10.0

The hotel staff were polite and attentive.

3.0 / 10.0

Two Delta Hotel experiences... large banquet function and my 3-night room stay. The banquet was clean and well serviced, food was good, cash bars were well stocked, but drink prices were ridiculous, e.g. $13 for a glass of cheap Yellow Tail wine which sells at stores for $5.99/bottle. Room #240 was spacious and generally comfortable, but it felt like the old Holiday Inn Crown Plaza that it used to be. A great room darkening window roller shade let us sleep in. The bed and pillows were hard to us, and we had to change positions occasionally to get comfortable. Carpeting showed stains that we hoped were not due to their pet-friendly policy. The closet is useless, having a ridiculous wooden structure inside with only 14 inches of hanger space that did not allow for anything longer than a short dress shirt, and only 2 hangers. We had to hang my suit and wife's outfits on a couple wall hooks in the room. Half of the closet was taken up by a table that didn't even fit a normal checked bag, so it's use was perplexing. I would rate it a 3 star room. The cleaning service ladies were very nice and accommodating. I'm sure the desk would have been as well if we needed anything. Great location to N-S-W-E highways and tollways, local shopping, restaurants, Portillo's beef & hot dogs, and Blueberry Hill Cafe for breakfast. Would stay again for the location.

3.0 / 10.0

They need to address the bathroom - the curtain was too short, the moveable shower head was a disaster and the sink was so close to the tub/shower you could hardly get in. With the short shower curtain and the removable shower head it was impossible NOT to get water ALL over the bathroom floor. Didn’t matter which way you turned it. And the “cabinet” they had in there to hold towels looks like something they drag out of the trash. It was partial board and had clearly been wet (probably from the shower situation) and was crumbling in multiple places

6.0 / 10.0

Love the surrounding areas nice and cleaned everywhere,

2.0 / 10.0

They made our beds with moldy comforters 2 days in a row. When we explained to them it was the second time it has happened they did not care at all. The comforters had brown smelly spots all over them & when you held a flashlight to it you can see mold inside of the blanket.

2.0 / 10.0

Our toliet kept running, the shower malfunction as the drain release was broken. The toilet not only ran but had issues flushing. The phone in the room didnt work, the elevator worked 3 out of the 7-8 times we tried to access it. It was very disappointing to say the least

2.0 / 10.0

10 families were waiting and no rooms were available with all confirmed reservations

4.0 / 10.0

my room was full of bugs, on my first night i arrived so late and tired after a day of traveling, i just went straight to bed next morning when i woke up i went to get something on my suitcase and a bug crawled out of it, i killed it but decided to turn on the lights and check the rest of the room, for my surprise those bugs were EVERYWHERE! the staff was really helpful and immediately switched my room but on the next one the door lock was broken, also the hotel wasn’t clean at all, my sheets had stains, there was spider webs all over, there was hair in the bathroom floor that wasn’t mine, over wall wouldn’t come back.

5.0 / 10.0

Excellent place to stay. Would stay again for sure.

8.0 / 10.0

Staff was nice and friendly, bathroom was small and shower water pressure was extremely low.

4.0 / 10.0

Nice hote, redone but the hallways , elevators could use some tlc Check in people were very friendly!

2.0 / 10.0

Not serious about customers,they not resolved problems with destroying my goods in the room

4.0 / 10.0

Not clean at all

2.0 / 10.0

Beds were awful. Someone set the alarm that went off the first morning. Refrigerator want working. The door to the fridge was about to fall off. Elevators broken. No microwave in the room the one in the commons area was disgusting. Ice machine broken. Bathroom was not clean. Had to ask for washcloths.

2.0 / 10.0

Hotel was run down

10.0 / 10.0

The staff was very friendly. Fast check-in and check-out with no issues! Second time staying here and will stay again!

6.0 / 10.0

Just a hotel. Nothing special.

6.0 / 10.0

Front desk service was good

10.0 / 10.0

Cleanliness

10.0 / 10.0

The hotel provided the basic necessities and was kept very clean. Suitable for a short stay.

2.0 / 10.0

This property was disgusting

8.0 / 10.0

Staff was helpful but room wasn’t ready till an hour and a half after the initial check in time.

2.0 / 10.0

Pretty alright stay. Housekeeping clean our room once out of 6 nights. Front desk people were very rude.

10.0 / 10.0

Great staff, beautiful hotel!

10.0 / 10.0

Great location good customer service I would come back again🙏✌

5.0 / 10.0

A very

10.0 / 10.0

Great

4.0 / 10.0

This is a nice property but not a nice hotel. There is basically no staff and it shows. Room service didn’t bring my order to me, they told me I had to go to the restaurant to pick it up and automatically gave themselves a tip for it. The convenience shop by check in is out of stock on everything. When I told them I needed to stay a second night I had to come back 3 different times to get this done. The first time the person refused to do it because they had a line at the desk, the second time they said it was sorted. Then the third person said the second person had been lying and no additional time was reserved. Just incompetence all around. La Quinta would have been fine and DoorDash would have brought my food to me. I regret paying for what I thought would be a nicer experience.

2.0 / 10.0

Horrible bunch of bed bugs and bugs in the bathroom

2.0 / 10.0

The room we were given wasn't cleaned up after the previous guests' stay. We found stinky pillow covers and bedsheets, used cups in the room, hair on the bathroom floor, used soap. It was disgusting to say the least. We were given a different room after we complained about it, but this could've easily been avoided in the first place.

10.0 / 10.0

Friendly staff and clean hotel staff

8.0 / 10.0

No complimentary breakfast items

10.0 / 10.0

Best

6.0 / 10.0

Old hotel, tiny bathroom which it was very uncomfortable.

4.0 / 10.0

There were fingerprints left on the bathroom door when I checked in. Windowsills caked with dust. Sporadic hours for restaraunt/bar. Front desk clerk was also the bartender.

10.0 / 10.0

Very convenient to I-55 and Midway Airport. Clean, staff was very nice and helpful. Price for 2 Queens was best I've found in a very long time. Highly recommend this facility if you're needing a hotel in the Midway Airport vicinity. I'll definitely be staying here again.

6.0 / 10.0

We didn’t have water in our room and the rest of hotel was full , sucked

10.0 / 10.0

No hassles

2.0 / 10.0

The rooms were not cleaned properly, and the overall standard of health and safety needs to be re-evaluated. The shower, toilet, and sink areas were visibly dirty and showed clear signs of prior use. When I pulled back the sheets, I found hair in the bed, which was unacceptable. After reporting the issue, Shubh kindly relocated me to another room. Unfortunately, the second room was also unsatisfactory. The paint on the bathroom wall was chipping and scattered across the floor. The room smelled strongly of marijuana, and there was built-up grime lining the shower. For a hotel that serves military personnel during drill weekends, the cleanliness standards are far below what should be expected. We do not pay to sleep in such conditions, and I urge management to address these issues immediately for the sake of all future guests.

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