MEDANO4YOU Strelitzia Penthouse

Die Wohnung ist sehr gut ausgestattet. Alles war sehr gepflegt und sauber. Es wurden reichlich Handtücher zur Verfügung gestellt. Die Dachterrasse ist phantastisch, aufgrund des starken Windes konnten wir sie leider fast nicht nutzen, das war sehr schade. Die Lage hat uns sehr gefallen, etwas abseits, dadurch aber sehr ruhig. Trotzdem war alles fussläufig erreichbar , ca 10 Minuten zu Fuss ins Zentrum.

Nichts

El alojamiento es genial. La terraza muy amplia, con un jacuzzi para 4 personas y una piscina comunitaria grande y muy limpia. Vistas geniales y habitaciones amplias.

Olía muchísimo a tabaco y la limpieza no había sido muy exhaustiva en la terraza

Layout of the apartment was really nice. The member of staff who showed us the property and welcomed us on arrival was friendly and informative..

Office staff didnt seem to care or prioritise our concerns. On arrival the jacuzzi wasn't working and dirty. I called and they advised it required a pump (should have had this done prior to our arrival or at least let us know). Wasn't too happy as this was one of their big selling points and also a big contributing factor as to why I booked this place. One of the sinks were also blocked and in addition they had maintenance booked in on one of the mornings of our stay for a window repair and expected us to let them in and wait while they completed their work. As I said the place itself, if everything was cleaned and in working order isn't actually too bad, but if something does go wrong or doesn't work do not expect help or any solutions. They will just run down the days of your stay and keep advising someone will come tomorrow. I also didnt like that we had to waste our time on holiday accommodating their maintenance team. For me they just lack a bit of professionalism and customer care.