Granada - Apartamento 2

Modern. Great size. Balcony with sun all day. Electric sun canopy over balcony. Roof top terrace. Everything you could want. Pool great temperature. No problem getting a sunbed.

Complex facilities need updated but having said that it was fine.

Lovely apartment very spacious with great decor, easy taxi links into the centre. Great local cafe/bar in the pool area with a lovely selection of food and drinks. Would recommend.

Fantastic property very modern and spotless clean very comfortable everything you need

Everything perfect no faults

The bed is extremely comfortable and we like how there are two separate duvets. The rooftop patio is nice with the loungers and the lounge cushions, however they are soiled and in need of cleaning. It was nice having the choice to go to the rooftop patio or just sit on the lower patio. The distant view of the ocean was nice. We thought by renting a top floor unit we wouldn’t have sound transfer, but we were wrong, the walls are very thin. The reception employees were kind and helpful and ordered us taxis as it’s about a 20-30 min walk to the shops and pubs — taxis are about €6-9. The convenience store on site was perfect for snacks, wine and starter groceries, it closes at 6:00pm and all of the ladies that worked there were lovely and kind.

We travel often—63 countries and counting—so we don’t say this lightly: this was one of the most disappointing stays we’ve had. For a two-week booking, the lack of basic supplies was surprising. We arrived to half a roll of toilet paper and were rudely told over WhatsApp there’s a “no replenishment policy”—something we’ve never encountered before considering we weren’t even supplied an initial starter amount of toilet paper. Toilet paper is inexpensive and an easy way to provide quests a comfortable stay. We were provided 1 garbage bag for 2 weeks. There were no extra garbage bags, no dishwashing liquid, no cleaning products so we could clean the bathroom, etc during our stay, and just one dish towel for the entire 2 weeks. Laundry and dishwasher pods were provided in very limited quantities (3 and 4 respectively), which simply isn’t enough for a longer visit. There were also no basics like salt, pepper, cooking oil, or paper towels—items that are typically standard in most rentals. They had a paper towel holder and a napkin holder, but neglected to supply either. Our bath towels had brown stains on them and it took almost 24 hours to have them replaced (which is unacceptable as we had travelled from Canada and needed a shower), when the gentleman showed up, he reluctantly provided us a couple more garbage bags and 3 more toilet rolls—This was all only after we complained to Booking.com. Cleanliness and maintenance also need attention. The shower drain was clogged, causing water to back up and spill out into the bathroom, which is unsanitary. The drying rack for clothes was stored outside under a stairwell and was covered in bird droppings (photo attached showing area), with no cleaning supplies available to clean and sanitize it. Privacy and comfort were also issues. At one point, the gentleman employee entered through our front door— without knocking, which was extremely unsettling and rude—it honestly terrified us, as we didn’t know what was going on.