Guest house Irvin

L accoglienza

Non c erano le zanzariere, i letti scomodi, casa in costruzione

L’accueil d’Ilir et de sa famille ! La literie au top ! Et l’emplacement au top un peu à l’écart de Berat mais avec la vue sur la ville !

La connexion wifi compliqué pour notre logement au dernier étage

Rooms are spacious and comfortable.

I have to say that the value for money you pay is the best thing about this stay. It was quite cheap, so we couldn't expect much more than what was offered, so if you're looking for a cheap stay this is a good option. It was also very easy to park, there was plenty of space inside of the property. Breakfast was ok. I want to make clear that we didn't feel mistreated, nor was a terrible stay. I think it was fair for the price we paid, but I wouldn't return to this property for the reasons mentioned on the second comment box. I also want to emphasize that they offered to return my money, which is really appreciated.

When we got there I went inside of the property by myself as my partner waited inside of the car so he could park. I was welcomed by a young lady, she was polite and correct, but she immediately asked me if I was staying with "a friend" or "a partner", I wonder why is this information relevant for my stay? I'm not sure why, but her initial instruction was for us to park our car right outside of the property, in the street, in front of their gate. I had booked a Triple Room, supposed to have private bathroom and a balcony, but she took us to a room with shared bathroom. When I told her that, she said "she needed to speak to the manager about it" and left us in the room waiting for an answer. Then she returned and took us to a room downstairs, with no balcony, with a bathroom outside of the room but "no one else was staying there, so the bathroom will be only for you". She did offer to return my money, which I appreciate, but I didn't accept as it didn't feel right at the time but now I regret it. The room had no air conditioning and it was a really warm night, we had trouble sleeping. Also, the mattress was quite stiff. In the next morning, we had breakfast and it came with a tiny cup of coffee, so I asked for a second one and the same young lady said it would be 50 cents for it; when I declined to pay, she said "oh it's fine, you don't have to pay then" and she brought me a second cup. I know in the end I didn't have to pay for it, but I think it's important to mention this so the other potential guests are aware. After breakfast she came to tell us that new guests were checking in the same floor as we were, so the bathroom was not going to be private anymore. She offered once again to return my money or to go to another room, so we took another room with a SHARED bathroom, but at least it had air conditioning. Bathroom was a bit moldy and the toilet seat was completely loose.