Urban Oasis with Queen Bed and View BE-24 offers accommodations in Zurich, 1.2 miles from Bahnhofstrasse and 1.4 miles from Paradeplatz.
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Laundry services
Accessible by lift
Contactless check-in/out
Cleaning products
Ratings and reviews
6.4 / 10.0
Average(17 Ratings)
100% verified reviews
1.0 / 10.0
Avoid at all costs - Google reviews of Delta Estates AG are what you need to read
Easy access to public transport and a supermarket
Ants in the room
No bedside lights, only one bedside table
No bath mat
Bathroom door stained with droplets of blood? Bodily fluids?
No cleaning materials for the toilet - unsanitary for it not to be cleaned for five days and with a cleaning fee of €175 I'm expected to buy my own toilet cleaner?
TV is squint on the wall and doesn't work because the batteries in the remote control are dead
Pillows are soiled and lumpy
Only one teaspoon, one wine glass, one large mug - for two people?
No privacy from people on balconies opposite who look directly onto your bed - the windows need lace/net curtains so that you don't have to keep the ill fitting curtains closed. They are ill fitting and thin, don't cover the windows. One is hanging loose at one end and we had to use bulldog clips to keep them closed.
The shocker here though is the lack of security - a courier had access to the door code so that he could deliver a parcel to a room on the same floor as us but worse than that was the fact that we returned from a day out to find our room not just unlocked, but the door pushed ajar. Turns out that a staff member left it unlocked after delivering some extra teaspoons (but no clean pillows), and it had been that way for some hours.
An apology was received but at no point did I ever see a member of management to discuss the various issues that I raised via their messaging system. In the circumstances that would have been the obvious thing to do - send the manager to discuss the situation and make a personal apology on behalf of the business. Showing that you care counts for a lot in this world - a message via booking.com doesn't quite have the same value as a face to face conversation.
Please don't try and spin this review - I have photographic and documentary evidence of all the points raised, plus your admission in writing regarding the courier access, and appalling breach of security to our room.
8.0 / 10.0
Güzeldi
Konumu çok iyi , pek temiz değil , fiyat performans . Çalışanlar çok ilgili , oda temizlenmiyor .
Oda temizlenmiyor
.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Urban Oasis with Queen Bed and View BE-24. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Urban Oasis with Queen Bed and View BE-24 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Urban Oasis with Queen Bed and View BE-24?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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