ICON VALLARTA 2-1402 ESPECTACULAR VIEW OF BANDERAS BAY CONDO

We booked this condo primarily for the view and location. We were very happy regarding that. We appreciated the concierge who answered some of our questions and called the taxis for us. Taxis arrived right at the entrance very quickly. The chedraui was only the equivalent of about 3 blocks away. The Isla shopping mall was also a short walk away. We enjoyed the pools and being right on the beach.

Leo and staff were great and very responsive!Gave 4-star rather than 5-star because appliances (washer/dryer, dishwasher, and toaster) needed to be cleaned prior to use. Other than that, the condo was lovely. Would absolutely recommend as a great place to stay!

Very nice clean unit. Met by the manager who gave us good service. The concierge service is excellent. Staff made us feel at home. Highly recommend.

Working with the property manager was easy; Leo was helpful and responsive. The condo was great and well suited for a family of 4. There were plenty of linens and towels for our 6 night stay. It should be noted on the day of check out the elevator code provided does not work. As a result, I spent time stuck in elevator. I attempted to re enter code several times with no success. This was at 930 am when check out time was listed as 11am. Obviously, it was an uncomfortable situation that could of easily been avoided had I been aware.The property was well managed. It was a bit overwhelming for us in terms of the level of supervision. Although there is a "list" of rules provided there are also rules that we learned along the way. We were there with our children so were told, no throwing balls in one pool but we were allowed to throw in the other pool. We were then told we were throwing the ball to far. Also no drinking in the pool/hot tub (not even water), must have reservation for hot tub, time limits on cabana's. must walk on only certain parts of property, no towels on the ground, etc. This was all STRICTLY enforced which I am sure this is what condo owners prefer. As a guest, it was a bit much and felt constant.The food was excellent and staff and servers were extremely attentive and friendly.