Casa Picon en Puerto del Carmen, con terraza, vistas al mar, piscina y junto a la playa

The property is spacious

Very little, just an observation that didn’t really affect us. Not suitable for people with impaired mobility due being located on a hill. The pool is quite small in proportion to the complex.

Hemos tenido una estancia fantástica. La casa es incluso mejor de lo que muestran las fotografías: muy limpia, cuidada al detalle, luminosa, perfectamente equipada y con una terraza espectacular con unas vistas preciosas al mar. La ubicación es excelente, muy cerca de la playa y en una zona tranquila, ideal para descansar. Lo que realmente marca la diferencia es la atención del anfitrión. Desde el primer momento estuvo pendiente de nosotros, respondió con rapidez a todas nuestras dudas y nos facilitó recomendaciones muy útiles para disfrutar de la isla. La comunicación fue impecable y nos hizo sentir muy bien atendidos durante toda la estancia.

No encontramos ningún aspecto negativo. Todo estuvo perfectamente organizado y cumplió, e incluso superó, nuestras expectativas.

Apartment was lovely, very spacious, very clean, everything what you needed available, hope to go again soon.

Umbrella in seating area was broken, couldn't be used, which meant sitting out on the balcony was so hot and bright being a sun trap, and with no curtain at the balcony doors, there was no let up from the very bright glare that came into the Apartment, which if you're out you don't mind, but if you wanted to just chill and enjoy the apartment for few hours, was uncomfortable even with the air con on. Everything else was Perfect, but hopefully by our next stay the umbrella would have been replaced.

It was close to the amenities and main restaurant areas.

Details about where the keys were stored and how to access them were serious lacking. The host wouldn't answer his phone even though he knew we were arriving that evening and we spent a few hours looking for the entrance. We weren't told of a lock box or that the apartment was behind a locked gate. None of the lock boxes were labelled so we had to try the code in all of them to find the right one that belonged to the property. The most annoying thing was the host not getting back to me after I texted him to confirm we were in the right place. It would have taken a minute instead of us looking for the right building. For anyone booking the apartment it is part of a complex that has a different name. The apartment name does not appear anywhere. it is a misrepresentation of the property and where it is located.