Mercure Kuala Lumpur Trion

Friendly staff and facilities

Gym . Plz add in more equipment .At least a dumbbell

Good nice bed cosy little room

Water heater not working well but the pressure was great. Cleaners knocked twice asking to check towels.

Friendly warm front counter. They were generous to check me in early. Room clean and bed comfy. Filtered tap for drinking water.

Pls have a look at your washing basin top rim from the view sitting on the toilet.

Nice location close to shops

Bathroom had grimy grout tiles, noise disruptions all through the night and no water provided in room. Also there was an incident where I watched a security guard literally scream in the face of this poor woman on the Sky Rooftop. She was having a smoke and I was the only other guest there and there was no visible no smoking sign. I didn’t mind her smoking as there was nobody else around and we were outside anyway but the security guard quite literally charged towards her screaming at her and demanded she go with him to the wall like she’s a child! So horrible to watch and the lady was so shaken too