J4 Villas Sanur

Location was fantastic, close to the beach, easy access to town and they had free bikes to use which was great. Villa 3 was awesome, it had great a lovely bathroom - but not air conditioned, so make up etc needs to be kept in the bedroom. Wonderful pool access and garden area with good amount of space around it with an open kitchenette and sunken living room with a TV. Villa 2 was ok, not as much space around the pool or garden but would be nessesary in very hot weather because the living room and kitchenette is inclosed with air con. No curtains means that in the morning, light and heat would make that area very bright and hot though.

We added another night a couple of weeks prior to arriving, which was all good and confirmed but the text confirming our booking was for the original nights that stressed us out a bit as we were leaving our other accommodation that day. It did get sorted our through messages for us to arrive the day earlier and that they would hold our luggage until check in time. When we got to the property, the staff confirmed the additional night was a separate booking to the original which was why the confusion the day before, but said we would be staying in the same room for the 4 nights. The following day, they came and said we had to move rooms for the last night - not ideal and if we had known that when extending, we would have made alternate accommodation arrangements to avoid the hassle while on holiday. The staff at the site were great, offered to help us move and gave us a later time to do it - not their fault at all, just not well organised from the booking.

The property was beautiful and so clean! Short walk to the beach walk and the water. Staff were so friendly and welcoming. They organised a cake and decorations and sung happy birthday on our arrival 🫶🏻

Great space to share and spread out, we really loved the private pool

The space is run-down and not kept to the original vision/standard that you can see the building was intended for. Lots of bits and pieces need fixing, and the air conditioning was so loud it kept us awake most nights; it's probably never been serviced.

The layout was great, easy to get into town, and the pool was nice.

The property didn’t feel clean. The towels were of poor quality and needing an upgrade, the sun beds were dirty and constantly wet, the lounge had stains all over it, and mould on the bathroom and kitchen sinks. Staff weren’t super friendly like everywhere else in Sanur.