HighPark Suites Kelana Jaya, Petaling Jaya by Sleepy Bear

The location was good. No major traffic jam driving to and from HighPark Suites. Eating places and convenience stores were within walking distance.

1. Very few power points. Don't even have one in the bedroom. 2. No wardrobe to put & hang clothes.

The view from the room and the viewing gallery was spectacular. Location is convenient with many F&B outlets (local food & fast food), minimart, convenience store & bank within walking distance. Free designated parking lot (for those with car). Unit was well equipped with pantry equipment and a washer-dryer.

1. Cleanliness - needs to be improved i.e. towels and bedsheets didn't smell fresh/clean 2. There was a big cockroach under the bed with cockroach droppings stains on bedsheet

The location, the size of the house, the bed

The smells in the bathroom

Apartment is very neat, clean, good cool airconditioning

(1) Impossible to deal with the Reception. No one at the counter and talking to an app (2) Impossible to find the apartment and worse still the lock is so so sophisticated that it is NOT user friendly and moreover, there is no instructions. We have to know on many neighbours to ask for help. Imagine doing all that with all our travel bags. (3) It is lacking direction or instructions " How to look for the Apartment" so we have to carry our bags and walk walk much distance in the hot afternoon at 3.00pm and the property is facing evening sun. In KL the weather is super hot hot hot When we ask the security guard , or try to speak with them in English or Bahasa Malaysia, they cannot reply because all are from Nepal ...Alamak (4) A Deposit of RM200 is required. So payment made to their Account. Until today the claimed that (1) They are just "holding" the deposit but no transaction done. (2) All deposit will be returned in Two Weeks (3) I follow up with them after three weeks and after much Whatsapp communication of > 3 weeks their reply : ""They claimed that transaction was not effected by the only "HOLD THE DEPOSIT" (4) How could that be when my Payment via Maybank Account and Maybank Card is a DEBIT CARD. Until today this matter NOT RESOLVED and I am still wondering . So it is stressful dealing with them