Holiday Inn Lampung Bukit Randu by IHG

It’s a beautiful hotel located literally up in the hill (Bukit Randu). The room is spacious, the view is gorgeous; i love sitting at the balcony for the view and the sound of the city. Pak Sapri at the front office did an amazing job cater all my needs. An epitome of Indonesian hospitality.

1. It’s close to train station and the horn sound is annoying, especially when you stay longer than 2 nights. Please provide guests with earplug, some of us might need it. 2. Breakfast in the weekend was chaotic. 3. Make the outdoor seating during breakfast a smoke free area. We all deserve to seat outside; smoke free.

Lovely modern room with balcony. Great breakfast. Pool. Fantastic staff, especially one manager who gave us a free beer, free fruit and vip seats for the England Argentina World Cup game.

The walk up a steep hill to the hotel.

booked a standard room with a balcony, love the modern room design & the view, huge TV, very good workmanship, very well maintained, all staff are friendly & helpful, good breakfast

maybe the pillow could be better, wonder if the TV can play youtube for my kids

The spacious room, clean and nice staff in restaurant w/ good bfast, got upgraded coz some case to suite but d bathroom has bad smell (it’s really shame)

We stay 1 night twice w/ 2 rooms, 1st I thought that the hotel was so good w/ nice staff but my 2nd stay change everything, after we got unresponsive and un respected from d manager of d hotel himself about our request for the room, we just want to hv our room as we request in d booking w/ and 2 rooms same floor as w r families w/ kids and our next check in w be late so we ask him to reserv d room for us, but really disappointed that we got rooms other side of our booking, after complaints we got 2 rooms same floor far away each other and not as our booking side either. Back down to complaints and just to satisfied us by gave us upgrade to suite only for 1 room and other room other floor. It’s doesn’t solve the problem anyhow but we got really tired coz night got late and w really need to rest. And felt sorry the suite were we stay having bad smells in d bathroom, called them to fix it but things couldn’t.