Holiday Inn Lampung Bukit Randu by IHG

A haven of peace and quite after a gruelling journey. Staff were very helpful and went out of their way to assist a foreigner negotiate onward travel. Loved being up on the hill with a view. Would like to have stayed longer but other agendas prevailed.

Staff were friendly, rooms were clean.

Facilities/swimming pool were average. Food was poor. Booked and paid for three people but there was only one king bed and an extra 400k (30% of total room cost) to put sime sheets on the day bed..

My wife and I had a lovely stay here! The room was very spacious and meticulously clean. The hotel is on the top of a hill in the centre of Bandar Lampung, with a spectacular view over the city! We had a lovely dinner on the panoramic terrace. The food was great, both at dinner (a-la-carte) and at breakfast (a wide selection in the buffet). We were also truly touched by the kindness of all the staff, who communicate in very good English.

N/a

The spacious room, clean and nice staff in restaurant w/ good bfast, got upgraded coz some case to suite but d bathroom has bad smell (it’s really shame)

We stay 1 night twice w/ 2 rooms, 1st I thought that the hotel was so good w/ nice staff but my 2nd stay change everything, after we got unresponsive and un respected from d manager of d hotel himself about our request for the room, we just want to hv our room as we request in d booking w/ and 2 rooms same floor as w r families w/ kids and our next check in w be late so we ask him to reserv d room for us, but really disappointed that we got rooms other side of our booking, after complaints we got 2 rooms same floor far away each other and not as our booking side either. Back down to complaints and just to satisfied us by gave us upgrade to suite only for 1 room and other room other floor. It’s doesn’t solve the problem anyhow but we got really tired coz night got late and w really need to rest. And felt sorry the suite were we stay having bad smells in d bathroom, called them to fix it but things couldn’t.