Luxury 4 bedroom villa - Cyan ElGouna

The location is nice, and the pool was great, but you had to figure out the lights and how to put on the jacuzzi jets on your own.

Don’t get me started, the person making the check in was in too much of a hurry, that you had to discover everything on your own. There wasn’t at least a towel/person. There were no pillow cases for the extra pillows. The villa was not clean with dust all over and ants, but thank god, it was limited to terrace and kitchen. Had a plumbing issue as the ground floor toilet was flooded and had to stay with first plumber whom couldn’t fix the issue; then they sent others with house keeping as it was a mess; and we were told not to use this toilet/shower and use the driver/maid’s shower outside?! There wasn’t a hanger in toilet/ shower to hang your clothes or towel. Bedroom AC’s despite working well and looking new, made breaking and banging sounds throughout the night. Mattress and pillows, well, for such a place you need to reconsider dumping those. The ground room looking supposedly on the small garden with artificial lawn, had the lawn piled and looked like a construction site.

Beautiful Villa, well furnished & serene calm spot. Heated pool, I bumped the review from a solid 9 to 10. Because of the amazing communication with the owner and house manager whom respond promptly and are keen on helping in any way.