Artyzen NEW BUND 31 Shanghai Qiantan

Breakfast was good. Location is excellent. Staff is very good. Hotel ambience is very calm, comfortable and serene. Room accessories are very relevant and of good quality. Complimentary drinks add value.

My last day travel from hotel to Airport was managed by Hotel Reception staff. A taxi, a Red Buick with registration plate like 911 was arranged by the hotel staff. As I reached at the Quanngi airport, taxi driver asked for RMB 188/- It was too much. At my arrival, I have paid 100 RMB from Shanghai airport to the hotel. This Buick driver was pushing me for 188 RMB. He was quite aggressive in his tone. He did not give me a proper receipt of taxi fare. Due to his aggression, I paid him 190 RMB. I felt like Robbed. I believe that reception staff had hand in glove with this driver. All this happened on April 26. 7.30am. Hotel security cameras footage of that day will provide further details about this driver, its car and who arranged him. I exepect Artyzen management to probe into this. It was the only very bad experience I have during this travel and stay.

服務人員態度非常好

沒有

الافطار جدا محدود

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I was in this hotel for about 25 days in 2025 (winter and in summer). The hotel is located near a subway access (300 feet), 5 minutes from the huge mall underground entrance and that is very convenient as Shanghai is very hot in the summer and very cold in the winter. The mall is probably the best reason to book this hotel. The luxury mall is located near the hotel (in the new bund) where you can find every kind of luxury item for your spouse or partner can wish. You can also find restaurants in the mall (good and not always very expensive). I advise to consider the corner suite 1512 that has a wonderful view. The hotel is almost new and affordable. The best part for me was the breakfast that was european and chinese. A must to start a nice day. I would like also to thank Carey that was very professional and helped me multiple times when I tried to solve issues (Disney reservation where people talked only Chinese). She helped me and my family in English and spent as much time as needed to solve any issue we faced. Carey was very nice and translated in English every time it was needed. Thank you again.