Mablethorpe Beach Van

Very spacious in the living area for us all to sit comfortably,

Needs abit of tlc in areas it’s very well used, didn’t effect our stay though

It was a great caravan park ( Tingdene Park- the owner told us the wrong place; not helpful when you're driving in the dark and rain!!!). There are loads of caravans and chalets to hire (cheaper incidentally) here. The park is really near to the beach. The park staff are so friendly and helpful and couldn't believe the horrible treatment we received from the van owner.The park maintenance man really wanted to help us but couldn't as it was privately owned and 'they can be very difficult if we try to help.' Such a nice guy and the bar/restaurant girl was so friendly.

The van!!! It was filthy, the inside bin stank (not cleaned), so dusty,damp, the curtains had holes which had been chomped away by moths, marks and scuffs on the walls, the oven was dirty and very worn, the cooker hood was greasy and dusty,the cooking utensils had seen better days and were not clean. The fridge didn't appear to be working and was smelly, clearly in need of replacing. Food stuffs,condiments,coffee etc were out of date. The worn leatherette sofa had a botch repair job ( which she tried later to suggest we had done 🤣- see photo )Ironically as we were only staying 2 nights we were going to just ignore these problems but what happened next and the owner's response made us tell her and booking.com and we felt obliged to let others know through this review so as not to to be in the same position we found ourselves in. The heating/hot water was not working. The owner said it couldn't be fixed. The solution offered by the owner was to boil the kettle to get a wash and sleep in the lounge area with the fire on ( the fire didn't work and was so very dusty!). Or she said go and 'll refund you the second day as long as you leave tonight.So uncaring.We decided it would be better to talk to her rather than messages but this was to no avail as she was defiant, unfriendly,repeated that you can get a wash with the kettle water ," it's hardly the end of the world" she said. Not really the same as getting a shower after a long drive and having been at work! FYI the phone number listed for them is a french number!! Needless to say we left that night,informed booking.com and they looked after us brilliantly. The owner immediately reneged on giving us any money back and even wanted to make an additional charge for our dog,despite us having made that clear in the booking.In fact it states that it is a dog friendly property!