311 Breakers Resort Umhlanga Rocks

Good location. Staff very attentive. Room clean and comfortable

Corridor at times was a little noisy for the 2nd bedroom. Not too bad.

Location had beautiful views. The cleaning service was quick, and did an excellent job. The food was good and the amenities around the property were kept clean. There was always some activity provided for the adults and the kids. The reception is open 24/7 so that felt safe having someone around all the time. There can be noisy areas of the property but it is a holiday spot frequented by families, and the kids are always entertained.

It was unsettling to see the door frame to the unit had been damaged around the lock area. The whole lock section could be seen from the inside. The restaurant staff that was managing the payments were frequently sought out for overcharging the guests. Many guests had complained about this, so it was recommended to check receipts and keeping them to avoid this issue. I'm thankful that the wait staff hinted this to me at the very beginning of our stay.

Proximity to the beach and promenade Amenities like the pools and kids rooms and activities

Pool area was frequented by guests smoking and drinking alcohol from early and security did nothing when it was mentioned. This was on day 2 and 3 of our stay and it made the area uncomfortable especially given it was around the bottom pool. Pool could've been cleaner Beds werent comfortable and the unit wasnt very clean.

The room has a very bad damp smell and the resort was very noisy especially at the reception area late at night it was hard to sleep