Mango Luxury Resorts
Top rated by guests





8.6Excellent
(39 Ratings)
"The staff was absolutely wonderful!"
Verified guestDon't miss out! Price and availability may change
4-Star Resort
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Located in Sarandë, a few steps from Mango Beach, Mango Luxury Resorts provides accommodations with a garden, free private parking, a private beach area and a terrace.
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Private beach access
Beach access
Garden
Laundry services
Beach front
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(39 Ratings)
"The staff was absolutely wonderful!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The staff was absolutely wonderful!
10.0 / 10.0
Excellent quiet clean service is great beautiful view very very satisfied
9.0 / 10.0
The hotel manager was always there, making sure we had everything we needed, giving good advice and taking care of us. Breakfast was very good, the private beach is nice. They also have a beach at Ksmail that we went to. The room is spacious and clean, good view to the sea.
A coffee machine in the room would make it perfect, but the breakfast coffee was great and always served with a smile!
7.0 / 10.0
The staff were great, and the hotel was modern and the best in the neighborhood.
It was not as clean as it should be. The beach is pebbles (no SAND); service at the beach was horrible. Plus the music was so loud. WC by the beach were horrible. We had to drive and go to the beach somewhere else. In addition, 12 beach spots were reserved for special customers. so we had to sit in the 3rd row away from the sea. It was too overpriced for what it offered, and food-wise it's below average.
7.0 / 10.0
Great location and views from the rooms, especially the ones with a full sea view. The staff is trying, but they need to be trained better. Good amenities in the room. Private beach across the street.
We booked a full sea view room, but we're "downgraded" to a partial sea view as this room is bigger and we had a child. While I appreciated a friendly advice, I would have preffered if this was communicated beforehand and not at check in. Staff seems confused about basic questions and need to be trained better and learn to be proactive in their approach. Food at breakfast is of good quality, but constantly cold. Not sure if this is the case everywhere in Albania, but cold eggs and sausages taste anything but tasty. Private beach was a nice plus, but the staff here also needs to be trained on customer service as they were busy most of the time talking to each other.
8.0 / 10.0
The manager (Johnny) and all the staff, especially (Kacy) were extremely friendly, polite, and went out of their way to accomdate our needs.
The cleaning needs more attention
The beach music was tooooo high, we had to leave to another beach for some serene time
There is a block of cement facing the lobby blocking the sea view (partially)
Oh and in all of Albania, hotels dont provide blankets!!!!
10.0 / 10.0
Great location. Nice rooms. Good breakfast. Very nice reception staff and manager.
The room assigned wasn’t as the room we reserved was depicted on the site but the manager made it right by upgrading us. He gets bonus points for being so responsive. So this is actually a plus.
4.0 / 10.0
The only positive aspect is the sea view and the private beach.
The hotel has potential, but our stay was ruined by several issues. The staff seems constantly overwhelmed, and we had to keep asking for sheets. Additionally, the trash can in front of our room wasn't emptied for three days, which spoiled the view.
There's also a problem with the beach chairs: regulars, apparently a large family, monopolize the space and ask other guests to move away. This is unacceptable, especially when they reserve dozens of chairs for people who are still sleeping, when we too have paid to enjoy the beach.
A so-called manager even made an inappropriate gesture when speaking to us, which I found disrespectful.
During the preparation for a concert, the staff worked on the beach for days without a word of apology for the inconvenience. On the night of the concert, the air conditioning was turned off under a false pretense of an electrical failure. The next day, the beach was littered with trash.
It's clear that the staff is exhausted and understaffed. The hotel should hire more staff and better allocate tasks. The breakfast is repetitive.
Oh, and I almost forgot: some guests take the liberty of putting their towels in front of our beach chairs, forcing us to ask the staff to intervene. In short, very disappointed.
1.0 / 10.0
The access to the beach
I had a very disappointing experience at Mango Luxury and I would not recommend this hotel to anyone. From the moment we arrived, the service was unacceptable. The front desk was handled by a young, untrained staff member who didn’t greet us properly, didn’t help with our luggage, and offered no information. Parking is located two floors below the lobby and there is no elevator, so we had to carry everything ourselves—no assistance offered whatsoever.
When we finally got to the lobby, we were given a room that was not what I had booked. I specifically reserved a room with a sea view, but the one we were given only had a view to the parking lot and a slight view to the ocean. The room itself was extremely hot, and the air conditioning wasn’t working. I had to go down to the lobby to ask them in person to turn it on, because calling didn’t help.
There were no blackout curtains in the room, so at night the light came in and made it hard to sleep. The bathroom had a large transparent window, offering no privacy at all—not ideal when you’re using the toilet or shower. Also, they don’t provide any blankets, just a thin sheet, which was very uncomfortable.
As for the beach club, the service was just as bad. No one comes to check on you, hours go by and no one offers you anything. Trying to order something was nearly impossible. The staff was disengaged and completely unhelpful.
Overall, it felt like a complete tourist trap with absolutely no attention to guest experience or service. Save yourself the disappointment and stay elsewhere.
10.0 / 10.0
Great location with great ocean view. Staff was great. We were welcomed by Johnny, he was very helpful. He went out of his way to make sure everything in the room was great. He even accommodated us with late breakfast since our travel time mixed up our sleeping schedule. Will recommend this Hotel for any one.
A bit of loud music in the day time from the beach bar. it is close to the main building. If you are looking for complete quietness this is not the place for you.
9.0 / 10.0
Staff were friendly. Hotel was great. Clean. Sea was very close.
Breakfast was a bit weak but its because we were the only ones in the hotel..
1.0 / 10.0
Nothing
Horrible experience horrible staff
10.0 / 10.0
Everything was excellent
6.0 / 10.0
To leave earlier.
Unfortunately we needed to leave earlier due to various problems:
When going to the private beach you realize that the first row of sunbeds is reserved for a local family and you have to take the sunbed the staff will advise you.
When going to the beach restaurant the staff is very untrained and it takes more than half an hour to get a beer.
Furthermore a television was missing, the door handle from the balcony felt off and was glued (don’t think that works) in after 2 days.
When we wanted to leave 1 day prior to the booking date the price went up 30%, but we were not told the reason.
The breakfast was below average as you have to ask 2-3 times at the bar in order to get your coffee.
They claim to offer a room service and a bar but room service was not available and bar was for coffee and water only.
10.0 / 10.0
Spiaggia
Camere
Personale gentile
Super accogliente
9.0 / 10.0
Nette hotel met vriendelijke personeel op een toplocatie.
9.0 / 10.0
Accueil chaleureux.
Personnel attentionné et aux petits soins.
Le manager est très gentil.
Chambre très propre et literie confortable.
Front de mer, avec des transats et des serviettes fournis.
Emplacement stratégique : proche de Saranda centre et de Ksamil.
Parking gratuit sur place.
Le restaurant était fermé.
10.0 / 10.0
מלון חדש על הים עם חוף גדול ומושקע
כלום
10.0 / 10.0
מלון חדש ומודרני. צוות אדיב שעושה מעל ומעבר. חוף פרטי עם ירידה נוחה לים
כלום
FAQs
Is parking included with this resort?
Parking is not specified as an available amenity at Mango Luxury Resorts. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
We didn’t find pool listed as an amenity for this resort. It may be worth double checking if a pool is important for your stay.
Is Mango Luxury Resorts pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mango Luxury Resorts?
We found 26 amenities for this rental. This includes concierge services, free wifi/internet, free parking, air conditioning, and non-smoking.
